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All HBS Web
(2,469)
- People (2)
- News (539)
- Research (1,676)
- Events (3)
- Multimedia (9)
- Faculty Publications (924)
- Web
Innovation and Renovation: Optimizing Product Line Architecture - Course Catalog
necessary in managing a product or service over time, and in satisfying customer needs more precisely and blocking competitive advances. Cases include Evernote, an online notetaking app. We will discuss the...
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- Blog
Tech Power at HBS: Faculty Boost Technology Ecosystem
of Service Management and her co-author Anne Morriss were recognized for "advancing research on empathetic leadership strategies and more welcoming workplaces." The two co-founded The Leadership Consortium, which helps organizations...
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- 17 Dec 2015
- News
Conducting Research That Influences Practice
Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer...
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- 01 Dec 2014
- News
Taking Tailoring High Tech
2010) created Birchbox, a wildly successful monthly beauty-samples subscription service that has inspired countless in-a-box imitators. Motlagh’s Acustom Apparel showroom in Soho, which opened in 2013, has some things in common with a...
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- 01 Jun 1999
- News
A Random Sampling of HBS Graduates in the News
who spend a lot of time in their cars. Recently, Chen and Searle began market tests for *CD ("Star CD"), their new cellular-phone service that identifies songs and artists for listeners who call wanting to know more about the music...
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Nancy O. Perry
- 01 Apr 1998
- News
New Releases
capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers and suppliers - concerning price, product features,...
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- March 2001 (Revised July 2002)
- Case
WingspanBank.com (B): Should This Bird Still Fly?
By: Sandra J. Sucher and Stacy McManus
WingspanBank.com is launched to critical acclaim, but its fate is hardly certain. Bank One's new CEO, Jamie Dimon, must decide what to do with what is now a second Web site for the bank's current and prospective customers.
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Keywords:
Business Model;
Business Startups;
Customers;
Innovation and Management;
Organizations;
Complexity;
Web Sites;
Financial Services Industry
Sucher, Sandra J., and Stacy McManus. "WingspanBank.com (B): Should This Bird Still Fly?" Harvard Business School Case 601-071, March 2001. (Revised July 2002.)
- 01 Dec 2014
- News
Making Big Data Fashionable
Principles Áslaug Magnúsdóttir Customizing Couture Online Customizing Couture Online Jamal Motlagh Taking Tailoring High Tech Taking Tailoring High Tech Katrina Lake Dressing by Number Dressing by Number...
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- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect View Details
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Sean Silverthorne
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
itemizes what it spends on cotton, cutting, sewing, dyeing, finishing, and transporting each shirt, consumers become more attracted to the brand and more likely to purchase. “By unpacking the costs, you have the opportunity to explain everything you did for the View Details
- 01 Jun 2022
- News
Case Study: Glass Half Full
line of upcycled drinking glasses. To acquire the raw materials, the founders identified a partner in the Houston area that had relationships with local bars and restaurants. Now, instead of tossing empties in the municipal recycling bin—a View Details
- Web
Online Digital Marketing Strategy Course | HBS Online
brands, agencies, expert practitioners, and faculty Define the right objectives, metrics, target audiences, and value proposition to position your product or service for success Discover how to acquire and retain View Details
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole...
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Sean Silverthorne
- 01 Mar 2013
- News
A Healthy Profit
of Antares is to harness the power of private enterprise to promote public health." As part of its research and educational activity, Antares deploys joint HBS and HSPH student field-study teams around the world to work with health products and View Details
- February 2007 (Revised May 2007)
- Case
Li & Fung 2006
By: F. Warren McFarlan, William C. Kirby and Tracy Manty
Describes the opportunities and strategy facing one of the most innovative global supply-chain companies, and the strategy it has chosen to deal with the expanding demand for its services. Li & Fung links thousands of factories in India, China, and elsewhere to nearly...
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Keywords:
Customer Value and Value Chain;
Supply Chain Management;
Distribution Channels;
Global Range;
Strategy;
Information Technology;
Service Industry;
Service Industry;
China;
India;
United States;
Europe
McFarlan, F. Warren, William C. Kirby, and Tracy Manty. "Li & Fung 2006." Harvard Business School Case 307-077, February 2007. (Revised May 2007.)
- 26 Aug 2016
- News
Improving Wellness Through Better Nutrition
diseases—heart disease, renal disease, celiac, diabetes, cancer—are influenced by the food we eat,” Burrough notes. By providing freshly made meals with ingredients customized to meet specific nutritional needs, Mom’s Meals helps seniors...
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- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
consumers were that deregulation: (1) unleashes the power of a self-correcting free market (Jeff Struck), giving customers services at prices they are willing to pay and quality levels that they are willing...
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by James Heskett
- Fast Answer
Family Offices and Family Trusts
How do I identify the investment firms that are family offices or family trusts servicing wealthy families? Preqin Click the "Search for" tab at the top of the page Hover over "Investors" Click...
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- 01 Jun 2012
- News
FIELD 3 Tests Students
FIELD course. FIELD 3, the final module, thrust students into experiencing the real-world roles of entrepreneur, analyst, marketer, and investor. It challenged them to refine the leadership and teamwork skills they learned in FIELD 1 last fall, and the product or View Details
Keywords:
FIELD program
- 01 Apr 2001
- News
Edwin Yu: Bidding on the Future
went from leading portal to overextended venture incubator in just one year. The founder and owner was removed, and Yu, 36, was left to pick up the pieces. As chairman and CEO, he is now restructuring and refocusing the company to be a digital marketplace for goods and...
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