challenges - Publications - Faculty & Research

26 Nov 2012
News

J.C. Penney Strategy Is ‘Very Risky,’ Kaplan Says

January 2024 (Revised January 2025)
Case

Huawei: Resilience amid Autarky and Adversity

In September 2023, Huawei made a dramatic return to the global smartphone space with the launch of its Mate 60 Pro smartphone, equipped with an indigenously designed, 7nm chip. This came despite a myriad of export controls and restrictions imposed against the company... View Details

Citation

Educators

26 Oct 2023
Blog Post

Video: Students Foster Disability Awareness and Access

View Video MBA Class of 2024 students Landon Hollingsworth (MBA/MPA-ID 2024) and Teresa Danso-Danquah (MBA 2024) discuss forming and leading the Disability Advocacy and Affinity Group (DAAG), the challenges and strengths of their own... View Details

November 1983 (Revised October 1989)
Case

Procter & Gamble Europe: Vizir Launch

By: Christopher A. Bartlett

Describes P&G's expansion in Europe, including the development of a strong country subsidiary management, responsive to local market differences. The launch of a new product presents strategic and organizational challenges as P&G considers making this their first... View Details

Keywords: Business Subsidiaries; Trade; Business or Company Management; Growth and Development Strategy; Product Launch; Emerging Markets; Organizational Design; Problems and Challenges; Expansion; Europe

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Profile

Lauren Burrows

work, but what I enjoy most is that I spend my days working with a small, entrepreneurial team helping to build companies that are working to solve some of the most pressing challenges we face in terms of energy and the environment. How... View Details

Keywords: Energy / Extractive Minerals; Manufacturing; Venture Capital / Private Equity; Financial Services

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

people, deeply in your context,” explains Edward McFowland III, assistant professor at Harvard Business School and one of the study’s authors. "The challenge right now is that this is brand new. Companies cannot simply ignore these tools,... View Details

Keywords: by Rachel Layne; Information Technology; Technology

October 2017 (Revised October 2020)
Case

Coaching Makena Lane

By: Ethan Bernstein and Om Lala

Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details

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27 Mar 2011
News

Indian innovations: Converting new ideas into successful businesses

Program

Building a Legacy

mid-career professionals who face new investments or major life decisions. In this program, you will gain an in-depth understanding of best practices in family wealth management; explore the governance, structure, and investment View Details

October 2015 (Revised February 2020)
Teaching Note

Trouble at Tessei

By: Ethan Bernstein and Ryan Buell

In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details

Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan

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October 2022
Case

Lyra Health: Transforming Mental Health

By: Rembrand Koning and Nicole Keller

In January 2022, Lyra Health was deciding between several different alternatives to grow the business. Founded in 2015, Lyra Health, was a digital mental health platform that combined technology with human therapists and coaches to deliver high quality mental health... View Details

Keywords: Mental Health; Health Care and Treatment; Corporate Entrepreneurship; Customer Value and Value Chain; Growth and Development Strategy; Expansion; Health Industry; Technology Industry; San Francisco

Citation

Educators

05 Nov 2019
Cold Call Podcast

Can the Robin Hood Army Grow with Zero Financial Resources?

Keywords: Re: Susanna Gallani

11 May 2015
Video

HBS Case Protagonist Mohamed Hage on Rooftop Farming

15 Feb 2022
Video

Omobola Johnson

Omobola Johnson, the former Minister of Communication Technology in Nigeria, discusses the ways the Ebola crisis prepared Nigeria to confront the COVID-19 pandemic and healthcare challenges in access, quality, and safety that can be solved using technology. View Details

Program

Foundations of Private Equity and Venture Capital

Summary Raising private capital can be a daunting process, especially for new entrants in the sector. Foundations of Private Equity and Venture Capital delves into the fundamental challenges and best practices for successfully raising a... View Details

Keywords: Finance; Finance

Program

Driving Digital Strategy

AI. We will challenge existing paradigms and develop a deep understanding of how technology impacts business strategy, operations, and leadership. We aim to ignite your entrepreneurial spirit and empower you to exploit the potential of... View Details

May 2017 (Revised September 2017)
Case

Taj Hotels: Leading Change, Driving Profitability

By: Krishna Palepu, Anjali Raina and Rachna Chawla

Rakesh Sarna, MD and CEO of the Indian Hotels Company ltd (IHCL) was faced with the challenge of leading and embedding changes in IHCL to turnaround its trajectory. IHCL and its subsidiaries, headquartered in India, were a venerable hotel chain, collectively known as... View Details

Keywords: Turnaround; Hospitality Industry; Leadership; Brands and Branding; Marketing; Strategy; Globalization; Leading Change; Accommodations Industry; India

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April 2017
Case

Planetary Resources Inc., Property Rights, and the Regulation of the Space Economy

By: Matthew Weinzierl and Angela Acocella

Planetary Resources, Inc. (PRI) had a bold, some said crazy, vision: to mine asteroids. One might have assumed that developing the right technology would be the greatest challenge facing PRI. But even if the fledgling company could develop and deploy the sophisticated... View Details

Keywords: Property; Rights; Governing Rules, Regulations, and Reforms; Aerospace Industry; Mining Industry

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May 2005 (Revised January 2008)
Case

Inniskillin and the Globalization of Icewine

By: Geoffrey G. Jones and Jillian Hirasawa

Deals with the growth of the icewine industry and follows Vincor International as it creates an international market for its Inniskillin Icewine--a luxury alcoholic beverage consumed as a dessert wine. Gives the history of the alcoholic beverage industry in Canada and... View Details

Keywords: Global Strategy; Globalized Markets and Industries; Marketing Strategy; Product Marketing; Luxury; Food and Beverage Industry; Canada

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