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  • All HBS Web  (10,562)
    • People  (39)
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    • Research  (4,684)
    • Events  (178)
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  • 25 Jun 2024
  • News

On the Move: Alexis DePree (MBA 2007)

When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment. DePree joined Nordstrom in... View Details
Keywords: retail; customer service; supply chain management; career experience; Retail Trade
  • 05 Apr 2022
  • News

Building Fearless Organizations with Amy Edmondson

  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

case:https://cb.hbsp.harvard.edu/cbmp/product/217059-PDF-ENG Harvard Business School Case 317-065 Responsibilities to Society This module note for students outlines an approach to help managers deliver on... View Details
Keywords: Sean Silverthorne
  • October 2018
  • Case

Booking.com

By: Stefan Thomke and Daniela Beyersdorfer
The case reveals how Booking.com has become the world's leading travel accommodation platform. The company has put online experimentation at the heart of how it designs digital experiences for its customers and partners. To unlock the potential of large-scale testing,... View Details
Keywords: Travel; Product Innovation; Experimentation; A/B Testing; User Experience Design; Product Development; Product Design; Innovation and Management; Transformation; Information Technology; Digital Transformation; Travel Industry
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Thomke, Stefan, and Daniela Beyersdorfer. "Booking.com." Harvard Business School Case 619-015, October 2018.

    Anita Elberse

    Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

    Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

    Keywords: advertising; arts; broadcasting; communications; consumer products; e-commerce industry; electronics; entertainment; fashion; home video games; information; marketing industry; motion pictures; music; publishing industry; sports; telecommunications; video games
    • September 2006 (Revised August 2008)
    • Module Note

    Assessing Your Organization's Capabilities: Resources, Processes and Priorities

    By: Clayton M. Christensen and Stephen P. Kaufman
    Summarizes a model that helps managers determine what sorts of initiatives an organization is capable and incapable of managing successfully. The factors that affect what an organizational unit can and cannot accomplish can be grouped as resources, processes, and the... View Details
    Keywords: Business Model; Experience and Expertise; Innovation and Management; Business Processes; Organizational Design; Organizational Structure; Mathematical Methods
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    Christensen, Clayton M., and Stephen P. Kaufman. "Assessing Your Organization's Capabilities: Resources, Processes and Priorities." Harvard Business School Module Note 607-014, September 2006. (Revised August 2008.)
    • July 2014
    • Teaching Note

    Rebecca S. Halstead: Steadfast Leadership

    By: Boris Groysberg and Deborah Bell
    The case reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The teaching note discusses... View Details
    Keywords: Strategy And Leadership; Leadership And Managing People; Working Conditions; Groups and Teams; Competitive Strategy; Personal Development and Career; Organizational Culture; Personal Characteristics; Leadership Style; Gender; Power and Influence
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    Groysberg, Boris, and Deborah Bell. "Rebecca S. Halstead: Steadfast Leadership." Harvard Business School Teaching Note 414-080, July 2014.

      Lakshmi Ramarajan

      Professor Ramarajan is the Diane Doerge Wilson Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Her research examines the management and consequences of identities in organizations.

      She teaches the... View Details

      Keywords: nonprofit industry
      • 2008
      • Working Paper

      Product Development and Learning in Project Teams: The Challenges are the Benefits

      By: Amy C. Edmondson and Ingrid M. Nembhard
      The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work and industry trends necessitate that professionals from different functions work together on development projects to create the highest quality product in... View Details
      Keywords: Competency and Skills; Learning; Management Skills; Product Development; Projects; Groups and Teams; Conflict Management; Social and Collaborative Networks
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      Edmondson, Amy C., and Ingrid M. Nembhard. "Product Development and Learning in Project Teams: The Challenges are the Benefits." Harvard Business School Working Paper, No. 08-046, January 2008.
      • 2017
      • Simulation

      Global Collaboration Simulation: Tip of the Iceberg

      By: Tsedal Neeley
      This online simulation teaches students about the difficulties in cross-cultural communication and managing global teams. Communicating via chat, teams of 4 or 5 students race against the clock to prepare a VC presentation. Students are assigned the role of a native... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Interpersonal Communication; Groups and Teams; Social and Collaborative Networks
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      Neeley, Tsedal. "Global Collaboration Simulation: Tip of the Iceberg." Simulation and Teaching Note. Harvard Business Publishing, 2017. Electronic.
      • 21 Jun 2009
      • News

      When friends make you poorer

      • 18 Nov 2015
      • News

      Imperatives for High Potentials

      • February 2003 (Revised November 2006)
      • Case

      Silvio Napoli at Schindler India (A)

      By: Christopher A. Bartlett, Michael Y. Yoshino and Perry Fagan
      A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters as a strategic planner. This case focuses on three core strategic decisions he must make as his plan is challenged by... View Details
      Keywords: Business Subsidiaries; Decisions; Cross-Cultural and Cross-Border Issues; Employees; Management Teams; Strategic Planning; India; Switzerland
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      Bartlett, Christopher A., Michael Y. Yoshino, and Perry Fagan. "Silvio Napoli at Schindler India (A)." Harvard Business School Case 303-086, February 2003. (Revised November 2006.)
      • August 1999 (Revised March 2000)
      • Case

      Required Course Sucommittee: A Sentence from Hell , The

      By: Clayton M. Christensen
      Describes a faculty team at a leading business school that was charged with developing an integrated, cross-discipline curriculum. Shows how and why integrated projects like this are so difficult to manage. View Details
      Keywords: Curriculum and Courses; Integration; Groups and Teams; Problems and Challenges
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      Christensen, Clayton M. "Required Course Sucommittee: A Sentence from Hell , The." Harvard Business School Case 600-008, August 1999. (Revised March 2000.)
      • August 2006
      • Article

      Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning

      By: Jeffrey T. Polzer, Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim
      We theorize that in geographically dispersed teams, members' geographic locations are likely to activate "faultlines" (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students... View Details
      Keywords: Geographic Location; Nationality; Groups and Teams; Trust; Conflict and Resolution
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      Polzer, Jeffrey T., Brad Crisp, Sirkka L. Jarvenpaa, and Jerry W. Kim. "Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning." Academy of Management Journal 49, no. 4 (August 2006). (This article was subject of a Recent Research of Note in the Organization Management Journal, Vol. 3, no. 3 (2006): 157-159.)

        Aiyesha Dey

        Aiyesha Dey has been part of the Accounting and Management unit at the Harvard Business School (HBS) since July 2017. She started her career as an accounting faulty at the Booth School of Business, University of Chicago, after which she joined the accounting group at... View Details
        • 11 Aug 2008
        • Research & Ideas

        Strategy Execution and the Balanced Scorecard

        committed to strategic issues. We don't advocate abandoning an intense focus on operations and their improvement. But we do advocate planning strategy, not just describing it as important. The senior management View Details
        Keywords: by Martha Lagace
        • 14 Dec 2015
        • Research & Ideas

        Deflategate and the Sustained Success of the New England Patriots

        Deflategate, the pro football controversy that spawned a media frenzy, Twitter war, even a presidential joke, has a new claim to fame as a Harvard Business School case study. At the heart of Deflategate is the question of whether the New... View Details
        Keywords: by Roberta Holland; Sports
        • October 2023
        • Case

        Making Progress at Progress Software (A)

        By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
        In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
        Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria
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        Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (A)." Harvard Business School Case 924-010, October 2023.

          Christian Kaps

          Christian Kaps is an Assistant Professor of business administration in the Technology and Operations Management (TOM) Unit at Harvard Business School. Kaps' research focuses on emerging topics in renewable electricity generation and storage - notably how new... View Details

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