Publications

19 Mar 2013
First Look

First Look: March 19

http://onlinelibrary.wiley.com/doi/10.1111/nejo.12003/abstract Working PapersInvestment Incentives in Open-Source and Proprietary Two-Sided Platforms Authors:Casadesus-Masanell, Ramon, View Details

Keywords: Sean Silverthorne

October 2023
Case

CornerUp: Digitizing the Corner Store

By: Álvaro Rodríguez Arregui, Stacy Straaberg and Diego Zainos De La Sota Riva

In July 2023, Jason Diaz, co-founder and CEO of CornerUp, assessed the progress of his business-to-business e-procurement software application (app) startup, founded in January 2022. CornerUp began as a fast-moving consumer packaged goods (FMCG) distributor in New York... View Details

Keywords: Business Growth and Maturation; Business Startups; Small Business; Transition; Decisions; Social Entrepreneurship; Geographic Location; Disruptive Innovation; Market Participation; Digital Platforms; Trust; Business Strategy; Expansion; Information Infrastructure; Internet and the Web; Technology Adoption; Value Creation; Technology Industry; United States

21 Feb 2017
First Look

First Look at New Research: February 21

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52291 Platforms, Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective By: Altman, Elizabeth J., and Michael L. Tushman... View Details

Keywords: Carmen Nobel

10 Nov 2009
First Look

First Look: Nov. 10

Working PapersPlatform Envelopment (revised) Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform... View Details

Keywords: Martha Lagace

31 Jul 2014
Research & Ideas

A Scholarly Crowd Explores Crowdsourcing

Cox Pahnke, Dan Wang, and Benjamin Hallen. Ripe for study. In a plenary talk on crowdsourced contests and competitions, Lakhani outlined numerous areas in need of further study, which is made much easier by... View Details

Keywords: by Sean Silverthorne

July 2003 (Revised June 2010)
Case

FrontPoint Partners

By: Jay O. Light

A hedge fund platform, a new and unique kind of asset management firm, contemplates various client markets for its services. View Details

Keywords: Asset Management; Investment; Demand and Consumers; Digital Platforms; Service Delivery; Financial Services Industry

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07 Apr 2015
First Look

First Look: April 7

create significant value and have modest operating costs, and network effects protect their position once established-users rarely leave a vibrant platform. But these businesses also raise significant... View Details

Keywords: Sean Silverthorne

December 2018
Case

Choosy

By: Jeffrey J. Bussgang and Julia Kelley

Founded in 2017, Choosy is a data-driven fashion startup that uses algorithms to identify styles trending on social media. After manufacturing similar items using a China-based supply chain, Choosy sells them to consumers through its website and social media pages.... View Details

17 Jul 2012
First Look

First Look: July 17

http://www.hbs.edu/research/pdf/10-060.pdf Investment Incentives in Proprietary and Open-Source Two-Sided Platforms Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract... View Details

Keywords: Sean Silverthorne

May 2020 (Revised December 2022)
Case

Soofa: Displaying the Right Path?

By: Jeffrey J. Bussgang, Amy Klopfenstein and Amram Migdal

In November 2019, Sandra Richter, co-founder and CEO of Soofa, a network of advertising-supported digital bulletin boards, must decide between two different fundraising and expansion plans for her company. One plan entails raising $15 million in a Series A round and... View Details

09 Feb 2010
First Look

First Look: Feb. 9

Abstract Platform-mediated networks encompass several distinct types of participants, including end users, complementors, platform providers who facilitate users' access to complements, and sponsors who... View Details

Keywords: Martha Lagace

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

the App Store and its ecosystem of services. Eight of the 10 most valuable companies in the world are currently pursuing platform strategies, Wu says. Ultimately, View Details

Keywords: by Ben Rand; Technology; Information Technology

15 Feb 2011
First Look

First Look: Feb. 15

http://www.smi.ethz.ch/news/news/docs/ResearchAlive.pdf An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms Authors:R. Ely and D. E. Meyerson Publication:Research in... View Details

Keywords: Sean Silverthorne

November–December 2021
Article

Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia

We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details

Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers

SSRN

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26 Jul 2016
First Look

July 26, 2016

suppliers of assets for rent, physical products, or services with customers demanding them. Among the most notable two-sided platforms in terms of their tremendous early growth were Airbnb, Etsy, and Uber.... View Details

Keywords: Sean Silverthorne

12 Aug 2008
Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

sponsored search providers. My PPC Platform Competition and Google's "May Not Copy" Restriction 12 presents these API concerns in greater detail. Disclosures I appear on my own behalf, not on... View Details

Keywords: by Benjamin G. Edelman; Advertising; Publishing

April 2017 (Revised February 2020)
Case

edaixi (eWash): Digital Transformation of Laundry Services (A)

By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin

Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details

Keywords: Laundry; O2O; Online-to-offline; Business Model; Service Operations; Ownership Type; Digital Platforms; Transformation; China