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Show Results For
- All HBS Web
(2,905)
- People (9)
- News (702)
- Research (1,639)
- Events (30)
- Multimedia (41)
- Faculty Publications (1,148)
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share information, but it fails to... View Details
- August 2021 (Revised September 2022)
- Case
Patch Technology: Making It Easy to Do the Right Thing
By: Tomomichi Amano, Robert J. Dolan and Carol Zhang
In 2021, the growing threat of climate change pushed companies around the world to understand that significant behavioral change was necessary. While many recognized that decreasing emissions was critical, more sophisticated players such as Microsoft began to recognize... View Details
Amano, Tomomichi, Robert J. Dolan, and Carol Zhang. "Patch Technology: Making It Easy to Do the Right Thing." Harvard Business School Case 522-037, August 2021. (Revised September 2022.)
- Web
Tools & Services | Information Technology
about web design, implementation, management, and support at HBS. Data, Reporting, & Analytics Explore IT supported reporting and analytics platforms for HBS community information assets. Deliver We ensure the availability and security of... View Details
- 24 Mar 2017
- News
Personalizing the Path to Professional Success for Women
Many women hit a point in their career unsure which path to take or even how to move ahead. Lisa Skeete Tatum (MBA 1998) has designed what she calls the ideal “playbook” with Landit, a technology startup that offers a personalized career View Details
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
service—price, for example—but being flexible in other areas, such as letting drivers choose the car they drive, says Hagiu. "This places [Uber] somewhere in between pure platforms and pure employers. While everyone agrees that the key... View Details
- September 2012 (Revised April 2013)
- Case
Digital Microscopy at Carl Zeiss: Managing Disruption
By: Willy Shih
Ulrich Simon, the head of the Microscopy business group at Carl Zeiss AG knew that his unit was facing a disruptive threat, so he chartered a special team to tackle the industrial segment. Given a high degree of autonomy, the project team developed an understanding of... View Details
Keywords: Modularity; High Technology Products; Emergent Strategy; Product Lines; Corporate Strategy; Digital Platforms; Disruptive Innovation; Technology Industry; Germany
Shih, Willy. "Digital Microscopy at Carl Zeiss: Managing Disruption." Harvard Business School Case 613-039, September 2012. (Revised April 2013.)
- 01 Sep 2014
- News
Ask the Expert: Byte-Testing Bitcoin
Crypto-currency expert Santiago Subotovsky (MBA 2009), principal at Emergence Capital Partners, fields alumni questions on Bitcoin—a digital, virtual, and unregulated currency that allows for anonymous transactions and has quickly moved from the tech underground to the... View Details
- Web
Policy Changes: Deferrals & Withdrawals | HBS Online
CORe through your employer (this does not include participants who get reimbursed by their employer). Course Platform Certificate Programs Prior to the first day of a course platform certificate program :... View Details
- 17 Jun 2019
- Working Paper Summaries
The Comprehensive Effects of a Digital Paywall Sales Strategy
- 2016
- Working Paper
Controlling Versus Enabling
By: Andrei Hagiu and Julian Wright
Revenue sharing between principals and agents is commonly used to balance double-sided moral hazard. We provide a theory of how, when such revenue-sharing is optimal, a principal allocates control rights over decisions that either party could make. We show that the... View Details
Keywords: Control Rights; Decision Authority; Employment; Independent Contractors; Organizational Theory; Digital Platforms; Governance Controls; Ethics; Vertical Integration
Hagiu, Andrei, and Julian Wright. "Controlling Versus Enabling." Harvard Business School Working Paper, No. 16-002, July 2015. (Revised July 2016.)
- 14 Mar 2014
- News
Start-up Takes the Legwork out of Shopping
- January 2018 (Revised February 2018)
- Technical Note
Making Markets
Explains how to identify and capitalize on marketplace design opportunities. Defines markets and marketplaces and describes the basic functions of each. Discusses attributes (e.g., heterogeneity of participants' preferences and asymmetry in available information) that... View Details
Keywords: Marketplaces; Two-Sided Markets; Entrepreneurship; Market Design; Digital Platforms; Marketplace Matching; Market Participation; Market Transactions; Market Entry and Exit; Digital Platforms; Auctions
Eisenmann, Thomas R., and Scott Duke Kominers. "Making Markets." Harvard Business School Technical Note 818-096, January 2018. (Revised February 2018.)
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
terms, both companies would like nothing better than to have customers to themselves, wrapped up in their own seamless media universes: iTunes, iPad, and Apple TV on the one hand; and Kindle, Amazon Prime, and Fire TV on the other. “Even though these View Details
- October 1994
- Supplement
Frito-Lay, Decision Support System Software: Windows Network Version
Applegate, Lynda M. "Frito-Lay, Decision Support System Software: Windows Network Version." Harvard Business School Spreadsheet Supplement 195-727, October 1994.
- June 1995
- Supplement
Frito-Lay, Decision Support System Software: Macintosh Network Version
Applegate, Lynda M. "Frito-Lay, Decision Support System Software: Macintosh Network Version." Harvard Business School Spreadsheet Supplement 195-726, June 1995.
- 01 Jun 2022
- News
Eyes in the Skies
custom-built satellites and a proprietary analytics platform to gather and analyze satellite images for commercial customers. Image by Lincoln Agnew Image by Lincoln Agnew Minnick credits several technological advances with putting... View Details
Keywords: Alexander Gelfand
- Web
Teams | New Venture Competition
manufacturing process. Argus Systems Lisa Yan (MBA 2025), Drew Borinstein (MBA 2025 Accelerating AI model development for physical AI. Catalog Paul Lachman (MBA 2025), Hamish Gunasekara Catalog is a new-age commerce platform that helps... View Details
- 01 Oct 2018
- News
For Profit and Nonprofit
doing for the greater good?’ And I actually think that being a banker has given me a platform to be even more impactful from a social justice or from a philanthropic standpoint. “Because I've been fortunate enough to do well financially... View Details
Keywords: Finance
- 03 Sep 2024
- Research & Ideas
Is It Even Possible to Dam the Flow of Misleading Content Online?
As a polarizing US presidential election nears, moderating controversial content on social media poses a pressing problem for tech giants. But no matter how many employees they hire, lines of code they write, or new content policies they implement, major View Details
- Web
Credential of Digital Innovation and Strategy | HBS Online
Introduction to Credential of Digital Innovation and Strategy This Credential Includes Leading in the Digital World, Design Thinking and Innovation, Digital Marketing Strategy, and Winning with Digital Platforms + team activities and a... View Details