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  • 14 Oct 2014
  • First Look

First Look: October 14

new ideas and approaches within certain zones of privacy. Organizations allow them to do that by drawing four types of boundaries: around teams of people (zones View Details
Keywords: Sean Silverthorne
  • 21 Apr 2015
  • First Look

First Look: April 21

reporting's current state of play, the authors provide guidance to ensure wider adoption of the practice and success of the movement, starting with how companies can View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

balance internal resources. On the one hand, they need to focus some of their people on continually improving and growing the core business. On the other hand, they must free others to break all the rules in... View Details
Keywords: by Paul Michelman
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

a challenge for researchers who wish to study them and for the governments, business leaders, and citizens striving to improve life quality in them. The limitations of the dominant development paradigm... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 31 May 2011
  • First Look

First Look: May 31

performance of business units can be evaluated using measures of economic value creation. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211061-PDF-ENG China... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2013
  • First Look

First Look: November 12

reverse auction. In the case, GSK is hit with a potentially devastating suit and must hire a firm in time to respond. The recently hired managing attorney, Sophia Keating, grapples with GSK's approach. The GSK veterans assure her that the approach drives down costs and... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

use people analytics to improve how people work. These badges, and the multiple sensors inside of them, allow careful tracking of interactions in the workplace. Ben was kind... View Details
Keywords: Re: Ethan S. Bernstein
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer... View Details
Keywords: by Jean Ayers
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

The U.S. health care industry is unique in that despite the presence of significant competition, which usually drives increased value through decreased costs and improved quality, the nature View Details
Keywords: by Michael E. Porter; Health
  • 25 May 2010
  • First Look

First Look: May 25

attempting the transformation required to embrace a new, dominant technology—the choice to maintain focus on the old technology. In considering this choice we distinguish between "racing" strategies, which attempt to fight off the rise View Details
Keywords: Martha Lagace
  • 25 Mar 2014
  • First Look

First Look: March 25

anti-inflationary stance, while the more recent decrease in bond risks after 1997 is attributed primarily to an increase in the persistence of monetary policy interacting with continued shocks to the central... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

investors-problems that may otherwise persist for many years." The questions this raises are: Just what solutions address Shiller's concerns? How can they be achieved? Can businesses, for example, be provided with incentives to... View Details
Keywords: by Jim Heskett
  • 30 Jan 2018
  • First Look

January 30, 2018

role of telecommunications firms in providing content. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53774 forthcoming Journal of Accounting Research Effects View Details
Keywords: Sean Silverthorne
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

included virtual onboarding, sales-pipeline restructuring, performance management, M&A acquisition, managing layoffs and furloughs, rethinking the customer experience, and creating financial projections with an unprecedented number... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

which company politics should improve government, from breaking up entrenched old boys' networks to leveraging a company's existing organizational expertise. Private firms have realized efficiency and View Details
Keywords: Martha Lagace
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

of firm entry and exit, output, and R&D. Taxing the continued operation of incumbents can lead to sizable gains (of the order of 1.4% View Details
Keywords: Sean Silverthorne
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

log variance of income per worker. This figure should be compared to the 42% success rate of the usual model. Download the paper from SSRN ($5): http://papers.nber.org/papers/w14060 Bounded Decision Making:... View Details
Keywords: Martha Lagace
  • 19 Jul 2011
  • First Look

First Look: July 19

claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

Cases & Course MaterialsAcelero Learning: Building a Culture of Performance Harvard Business School Case 307-048 No abstract available. Purchase this case:... View Details
Keywords: Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

firms' propensities to adopt new administrative and governance practices (Davis and Greve, 1997; Westphal et al., 1997). Read the paper: http://webuser.bus.umich.edu/msytch/pdfs/Sytch&Gulati.Markets.as.Networks.pdf How Do Networks Matter? Unpacking the View Details
Keywords: Sean Silverthorne

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