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    • All HBS Web  (7,029)
      • Faculty Publications  (1,990)

      Organization Change And AdaptationRemove Organization Change And Adaptation →

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      • 1999
      • Chapter

      The Pharmaceutical Industry and the Revolution in Molecular Biology: Interactions Among Scientific, Institutional, and Organizational Change

      By: Rebecca Henderson, Gary P. Pisano and Luigi Orsenigo
      Keywords: Science-Based Business; Organizational Change and Adaptation; Transformation; Pharmaceutical Industry
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      Henderson, Rebecca, Gary P. Pisano, and Luigi Orsenigo. "The Pharmaceutical Industry and the Revolution in Molecular Biology: Interactions Among Scientific, Institutional, and Organizational Change." In Sources of Industrial Leadership: Studies of Seven Industries, edited by David Mowery and Richard Nelson. Cambridge University Press, 1999.
      • September 1999 (Revised May 2003)
      • Case

      Deloitte & Touche (A): A Hole in the Pipeline

      By: Rosabeth M. Kanter and Jane Roessner
      Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details
      Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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      Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (A): A Hole in the Pipeline." Harvard Business School Case 300-012, September 1999. (Revised May 2003.)
      • September 1999 (Revised May 2003)
      • Case

      Deloitte & Touche (B): Changing the Workplace

      By: Rosabeth M. Kanter and Jane Roessner
      Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
      Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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      Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
      • September 1999
      • Case

      Trisha Wilson of Wilson & Associates

      By: Teresa M. Amabile and Sarah S. Khetani
      Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details
      Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas
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      Amabile, Teresa M., and Sarah S. Khetani. "Trisha Wilson of Wilson & Associates." Harvard Business School Case 800-001, September 1999.
      • 1999
      • Chapter

      Creating the Individualized Corporation: The Path to Self-Renewal at General Electric

      By: Christopher A. Bartlett and Sumantra Ghoshal
      Keywords: Organizational Change and Adaptation
      Citation
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      Bartlett, Christopher A., and Sumantra Ghoshal. "Creating the Individualized Corporation: The Path to Self-Renewal at General Electric." In The Leader's Change Handbook, edited by Jay A. Conger, Edward E. Lawler III, and Gretchen M. Spreitzer. San Francisco: Jossey-Bass, 1999.
      • 1999
      • Chapter

      The Knowledge-Based Organization: A Managerial Revolution

      By: C. A. Bartlett
      Keywords: Knowledge Management; Knowledge Use and Leverage; Competitive Advantage; Change Management; Organizational Change and Adaptation
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      Bartlett, C. A. "The Knowledge-Based Organization: A Managerial Revolution." In The Knowledge Advantage, edited by Dan Holtshouse and Rudy Ruggles. Dover, NH: Capstone US, 1999.
      • 1999
      • Chapter

      Why the Battle Was Won, but the War Was Lost: An Organizational Change Perspective

      By: R. M. Kanter
      Keywords: Organizational Change and Adaptation
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      Kanter, R. M. "Why the Battle Was Won, but the War Was Lost: An Organizational Change Perspective." In Car Launch: The Human Side of Managing Change, edited by G. Roth and A. Kleiner, 137–47. New York: Oxford University Press, 1999.
      • July 1999
      • Case

      Restructuring General Motors North America (A): Pay-for-Performance

      By: Malcolm S. Salter
      Presents the new pay-for-performance scheme adopted by General Motors (GM) in its 1999 reorganization of its sales and marketing organization. Once in operation, many administrative problems developed requiring a reconsideration of the scheme's basic architecture. View Details
      Keywords: Restructuring; Compensation and Benefits; Marketing; Organizational Change and Adaptation; Problems and Challenges; Sales; Auto Industry; North America
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      Salter, Malcolm S. "Restructuring General Motors North America (A): Pay-for-Performance." Harvard Business School Case 800-027, July 1999.
      • July 1999 (Revised January 2000)
      • Case

      Yahoo!: Business on Internet Time

      By: Jan W. Rivkin and Jay R. Girotto
      In the wake of major competitive moves, CEO Tim Koogle and his senior team at Yahoo!, an Internet portal, must decide whether and how to adjust their strategy. Following deals between AOL and Netscape, Excite and @Home, Infoseek and Disney, and Snap and NBS, Yahoo!... View Details
      Keywords: Competitive Strategy; Growth and Development Strategy; Business Strategy; Organizational Structure; Industry Structures; Internet and the Web; Risk Management; Technological Innovation; Business or Company Management; Information Technology Industry; Web Services Industry
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      Rivkin, Jan W., and Jay R. Girotto. "Yahoo!: Business on Internet Time." Harvard Business School Case 700-013, July 1999. (Revised January 2000.)
      • 1999
      • Chapter

      Learning, Trust and Organizational Change: Contrasting Models of Intervention Research in Organizational Behavior

      By: A. Edmondson and B. Moingeon
      Keywords: Organizational Change and Adaptation; Trust
      Citation
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      Edmondson, A., and B. Moingeon. "Learning, Trust and Organizational Change: Contrasting Models of Intervention Research in Organizational Behavior." In Organizational Learning and the Learning Organization: Developments in Theory and Practice, edited by L. Araujo, J. Burgoyne, and M. Easterby-Smith. London: Sage Publications, 1999.
      • May 1999 (Revised August 1999)
      • Case

      Westfield America

      By: William J. Poorvu, Richard S. Tedlow and Daniel J. Rudd
      The company is attempting to duplicate its Australian formula for successful mall ownership in the U.S. market. It must deal with rapidly evolving financial markets while recognizing and capitalizing on emerging trends in retailing. View Details
      Keywords: Market Entry and Exit; Adaptation; Financial Markets; Property; Trends; Retail Industry; Real Estate Industry; Australia; United States
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      Poorvu, William J., Richard S. Tedlow, and Daniel J. Rudd. "Westfield America." Harvard Business School Case 899-260, May 1999. (Revised August 1999.)
      • May 1999 (Revised March 2001)
      • Case

      Marshall Industries

      By: Jeffrey F. Rayport
      Confounding predictions that the Internet would "disintermediate" commerce, making "middle man" companies all but obsolete, Marshall Industries, a leading electronics distributor, used the Internet and digital technologies to reinvent itself. Marshall continued to sell... View Details
      Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Supply Chain; Emerging Markets; Customer Focus and Relationships; Distribution Industry; Electronics Industry
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      Rayport, Jeffrey F., and Cathy Olofson. "Marshall Industries." Harvard Business School Case 899-239, May 1999. (Revised March 2001.)
      • May 1999
      • Case

      Susan Brown

      By: William A. Sahlman
      A number of issues confront an associate in a venture capital firm. She has just learned that her senior partners are not yet willing to make her a general partner of the firm. She has several options and must decide what to do. View Details
      Keywords: Human Resources; Venture Capital; Personal Development and Career; Leadership Development; Organizational Change and Adaptation; Financial Services Industry
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      Sahlman, William A. "Susan Brown." Harvard Business School Case 899-282, May 1999.
      • April 1999 (Revised November 1999)
      • Case

      ConAgra, Inc.: Across the Food Chain

      By: Ray A. Goldberg, Carin-Isabel Knoop and Carlos A. A Gonzalez
      Two years after taking over as CEO, Bruce Rohde must determine how best to deal with the changes affecting this major global agribusiness firm. He must reassess the direction of the company as well as determine in which industries it should participate. View Details
      Keywords: Agribusiness; Management Teams; Organizational Change and Adaptation; Change Management; Globalization; Agriculture and Agribusiness Industry
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      Goldberg, Ray A., Carin-Isabel Knoop, and Carlos A. A Gonzalez. "ConAgra, Inc.: Across the Food Chain." Harvard Business School Case 999-010, April 1999. (Revised November 1999.)
      • April 1999
      • Article

      Diversification Strategies of British Trading Companies: Harrisons & Crosfield c1900-c1980

      By: G. Jones and Judith Wale
      This article examines the diversification strategies and organisational competencies of Harrisons & Crosfield, a British-based multinational, between 1900 and 1980. There is an accumulating body of case study evidence on the historical evolution of British... View Details
      Keywords: Organizational Change and Adaptation; Diversification; Knowledge Use and Leverage; Competency and Skills; Great Britain
      Citation
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      Jones, G., and Judith Wale. "Diversification Strategies of British Trading Companies: Harrisons & Crosfield c1900-c1980." Business History 41, no. 2 (April 1999): 69–101.
      • 2000
      • Chapter

      Environmental Destruction: Individual, Organizational, and Institutional Explanations

      By: M. H. Bazerman and A. J. Hoffman
      Keywords: Situation or Environment; Organizational Design; Organizational Change and Adaptation; Behavior
      Citation
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      Bazerman, M. H., and A. J. Hoffman. "Environmental Destruction: Individual, Organizational, and Institutional Explanations." In Research in Organizational Behavior. Vol. 22, edited by B. Staw and R. Sutton. Elsevier Science, 2000.
      • March 1999
      • Case

      City of Charlotte (B)

      By: Robert S. Kaplan
      This case shows how two operating departments-transportation and police-translate the high-level corporate scorecard for the city into departmental balanced scorecards. The transportation department follows a highly structured approach designed to link initiatives... View Details
      Keywords: Crime and Corruption; Global Strategy; National Security; Balanced Scorecard; Organizational Design; Technology Adoption; Public Administration Industry; Transportation Industry
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      Kaplan, Robert S. "City of Charlotte (B)." Harvard Business School Case 199-043, March 1999.
      • March 1999
      • Case

      Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)

      By: Michael Beer and Perry Fagan
      In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power of pharmaceutical buyers like managed care organizations led to price pressures and President Clinton's review of... View Details
      Keywords: Organizational Change and Adaptation; Business or Company Management; Organizational Culture; Problems and Challenges; Management Practices and Processes; Competitive Strategy; Management Teams; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Situation or Environment; Alignment; Pharmaceutical Industry; United States
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      Beer, Michael, and Perry Fagan. "Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)." Harvard Business School Case 499-054, March 1999.
      • March 1999 (Revised July 1999)
      • Case

      Crunch

      By: Paul W. Marshall and Jeremy Dann
      Entrepreneur Doug Levine runs a fitness company with an incredibly powerful brand. His company leverages the brand to expand, both in terms of facilities and lines of business. But he may need to make significant organizational changes in order to continue the growth. View Details
      Keywords: Buildings and Facilities; Organizational Change and Adaptation; Expansion; Business Growth and Maturation; Business Startups; Brands and Branding; Service Industry; Health Industry
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      Marshall, Paul W., and Jeremy Dann. "Crunch." Harvard Business School Case 899-233, March 1999. (Revised July 1999.)
      • March 1999
      • Case

      Australia's Telstra Corporation (A): Going Public

      By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis
      Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization. View Details
      Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia
      Citation
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      Sasser, W. Earl, Carin-Isabel Knoop, and Cate Reavis. "Australia's Telstra Corporation (A): Going Public." Harvard Business School Case 899-209, March 1999.
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