Meetings - Publications - Faculty & Research

01 Oct 1997
News

J. Hughes Norton III

There will be endless meetings with tournament promoters and sponsors from around the world, with representatives from the companies whose products his clients endorse, and with Tiger and his other player-clients. "To be successful,"... View Details

Keywords: Garry Emmons

15 Aug 2023

Harvard Graduate School Information Session in Washington, D.C.

This event is designed for prospective applicants to learn more about Harvard Business School, Harvard Kennedy School, and Harvard Law School. Candidates with an interest in pursuing a joint degree between two of these schools are particularly encouraged to attend. The... View Details

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Interviewing - Alumni

other than a traffic violation? Response : No. I've never been convicted of anything other than a minor traffic violation. Follow Up Guidelines Send each person you meet with a thank you email as soon as possible. If you are sending... View Details

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

mediation, and "negotiate something in the real world" was her current assignment. The VP eventually agreed to put her in touch with the Impress representative. After a number of meetings and a lot of negotiation, Impress agreed... View Details

Keywords: by Deepak Malhotra

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Career Re-Entry & Flexible Work - Alumni

the workforce, supplement your current role, or take on projects following retirement. We recognize that each situation is unique and encourage you to meet with an HBS career coach in order to take a customized approach to finding the... View Details

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

instance, genuine debates are already underway in the wake of COVID-19. One example that's emerged in the pandemic is internet accessibility, a debate already well-publicized at Federal Communications Commission public meetings in recent... View Details

Keywords: by Rachel Layne

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Life at Harvard - Doctoral

offers on-campus and off-campus housing assistance to individual students as well as to students with partners and families. Students with children also have access to assistance in locating appropriate childcare. The campus is fully accessible, and care is taken to... View Details

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

seems to be important enough to warrant effort on the part of managers. But what kind of effort? On what should they concentrate? Several things come to mind. It would seem that trust is engendered by the process of setting and meeting... View Details

Keywords: by James Heskett

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

does one lead at your company? How do you give feedback? How do you establish an inclusive culture, develop employees, and create a great place to work? Your job is to answer these questions and provide managers the support and tools (compensation/equity, budgets,... View Details

Keywords: by Julia Austin

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

“I felt that we could regain the loss of our earnings in three years. But we would not be able to restore the trust of our customers for years if we failed to meet their needs at a moment of crisis,” he told Takeuchi. With the company’s... View Details

Keywords: by Dina Gerdeman

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Alumnae Circles - Alumni

training session. Winter 2025: Circles Kick Off Applicants will receive information about their Circle assignment and formally activate their membership. Facilitators will schedule their Circle's kick off meeting for the 2025 membership... View Details

Profile

Varnika Menghnani

Coming to HBS is like Traveling the world in 637 days. It resembles a local, authentic travel experience: You meet people from all over, move past talking about the weather to real problems they want to solve. You sit and enjoy a meal... View Details

13 Feb 2020
Book

Open Your Organization to Honest Conversations

success depends on the leader’s willingness to embrace both the practice and spirit of the process, Beer says. Years ago, for example, Beer was approached by HR executive Jody Edwards of Hewlett-Packard, who confessed that a division of the company was suffering from... View Details

Keywords: by Dina Gerdeman

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By doing everything right, they... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

that, relative to offering free shipping, offering contingent free shipping increases basket sizes by encouraging consumers to meet the minimum order threshold. Consumers incur search costs to meet this... View Details

Keywords: Dina Gerdeman

26 Oct 2021
Research & Ideas

What Companies Want Most in a CEO: A Good Listener

basic social capabilities are perceived to play a key role for the success of complex and information intensive organizations. It is unclear, however, whether the supply of social skills in the managerial labor market has been able to View Details

Keywords: by Jay Fitzgerald

Web

Women’s Leadership Summit - Alumni

HBS Alumni Forums are small, confidential groups where alumni support each other in personal and professional growth. Members meet regularly to share openly, building valuable, lasting relationships that guide them through life's... View Details

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Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

seating areas with wireless internet for meals and meetings Each store carries local produce and has the authority to contract with the local farmers. Company provides low-interest loans if needed Nutrition information and education... View Details

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

policies, agreements, and plans, as well as forums (like boards, family councils, and annual meetings of the owners) to develop the plans, agreements, rules, and policies, to address important issues and to work out differences. One very... View Details

Keywords: by John A. Davis

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

employees is absolutely critical as companies strive for an outside-in perspective. If the organization does not have people who can explore, comprehend, and meet its customers' needs, the pursuit of customer-centricity is doomed from the... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

Publications