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  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns,... View Details
Keywords: by Ann Cullen; Financial Services
  • 25 Oct 2016
  • First Look

October 25, 2016

understanding of how consumers adopt innovations with how firms effectively acquire, serve, and retain customers. The result is a lens through which to view the commercial potential of innovations and a powerful vehicle for placing a... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

In recent years, I have been inside nearly two dozen turnaround situations, in various stages of progress, in which new leaders were bringing distressed organizations back from the brink of failure and setting them on a healthier course. In every case, I saw—and agreed... View Details
Keywords: by Rosabeth Moss Kanter
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

A recent study suggests that America’s political polarization is driven more by incorrect beliefs and stereotypes about the other side than distaste with those people. That should be good news for those wondering how to knit polarized... View Details
Keywords: by Roberta Holland; Banking; Financial Services
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

By now, it’s an expected right-of-passage. As you enter credit card information for an online purchase, up pops two familiar words: “Privacy Notice.” Does seeing those words make you more confident about the transaction, knowing that the... View Details
Keywords: by Michael Blanding; Retail
  • 02 Dec 2002
  • What Do You Think?

How Will We Respond to the “Moment of Truth” in Option Plans?

Summing Up Are We Getting More Sensible About Management Incentives? Respondents to this month's column suggest ways of fixing or selectively using various methods of providing incentives to management. They join the chorus of voices... View Details
Keywords: by James Heskett
  • 27 Mar 2005
  • Research & Ideas

Should I Pay the Bribe?

been more salient than others. I've been surprised by how little progress we have made with the standard economic model of incentives (to fight corruption). For example, I don't think we could have predicted... View Details
Keywords: by Cynthia D. Churchwell
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

The bottom line is, after all, the bottom line when it comes to business success. No profit, no business. But should money be the sole measure for evaluating and rewarding the effectiveness of a leader? In a new Harvard Business School... View Details
Keywords: by Martha Lagace
  • 18 Sep 2006
  • Research & Ideas

When Words Get in the Way: The Failure of Fiscal Language

Does the federal deficit matter? Oceans of ink track and report this monster tally (current estimates for fiscal year 2006 stand at $260 billion), yet Jerry Green of Harvard Business School and Laurence J. Kotlikoff of Boston University... View Details
Keywords: by Julia Hanna
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

Editor's note:When it comes to improving your leadership abilities, Professor Robert Steven Kaplan is a big believer in starting with a look in the mirror. In fact, he wrote a book on that subject: What To Ask The Person In The Mirror: Critical Questions View Details
  • 02 Feb 2007
  • What Do You Think?

Is There Too Little “Know Why” In Business?

personal, employee-centric terms . There are no purposeful organizations—only purposeful people." Bern Lefson commented, "The 'why' is important but how that is defined varies by employee ." As usual, many more questions were raised than answered by... View Details
Keywords: by Jim Heskett
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

harm entrepreneurial incentives are often the same people who claim that current disclosure is adequate for communicating the economics of stock option grants. The two positions are clearly contradictory. If... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

Summing Up The exportation of jobs "will create bigger markets and opportunities to sell goods and services from the developed economies," says reader Suman Das. "This is indeed very troubling, as the classic answer of 'retrain those who lost jobs View Details
Keywords: by James Heskett
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

platform mode. So what does this have to do with the degree to which Uber and other companies control their employees? The reality is most of these companies fall into a poorly defined gray area, says Hagiu, where creating the optimal View Details
Keywords: by Michael Blanding; Service; Technology
  • 18 Sep 2000
  • Research & Ideas

Big Deals: Financing Large-Scale Investments

good projects and good returns. Esty's interest in project finance evolved out of his doctoral thesis on risk-taking in the savings and loan (S&L) industry during the 1980s. "I have been intrigued with high leverage and its effects on managerial View Details
Keywords: by Julia Hanna
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

foreign presence to gather the evidence necessary for a successful prosecution in U.S. federal court. Firms with reputational assets have a strong positive incentive to continue to live up to those... View Details
Keywords: by Ann Cullen
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

dean for religious life at Stanford University and a former senior lecturer at HBS, describe the hurdles as well as a practical framework to overcome them in their new book, Church on Sunday, Work on Monday: The Challenge of Fusing... View Details
Keywords: by Martha Lagace
  • 17 Feb 2014
  • Research & Ideas

Companies Detangle from Legacy Pensions

was the overall price of the deal—requiring months of complex number-crunching to determine the value of the investments and cost of the pay-outs over time. But both companies had incentive to come to an agreement—which they eventually... View Details
Keywords: by Michael Blanding; Aerospace; Financial Services
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

from 0 to 100 for these two extremes. Some inequality may be necessary to incentives for work and investment. But some equality is necessary if markets are to be created that... View Details
Keywords: by Jim Heskett
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