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  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

As global companies increasingly adopt a dominant language, usually English, which all employees must use to simplify communications and increase collaboration, many are dismayed to find an unexpected outcome. Results are exactly opposite View Details
Keywords: by Kim Girard
  • 2022
  • Article

A Human-Centric Take on Model Monitoring

By: Murtuza Shergadwala, Himabindu Lakkaraju and Krishnaram Kenthapadi
Predictive models are increasingly used to make various consequential decisions in high-stakes domains such as healthcare, finance, and policy. It becomes critical to ensure that these models make accurate predictions, are robust to shifts in the data, do not rely on... View Details
Keywords: AI and Machine Learning; Research and Development; Demand and Consumers
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  • November 2021
  • Case

Steve Schwarzman on Dealmaking II: When They Hold All the Cards (A)

By: James K. Sebenius and Alex Green
Blackstone Co-founder, Chairman, and CEO Stephen A. Schwarzman, whom Forbes has called “Wall Street’s Greatest Dealmaker,” played a major role in the negotiations that transformed Blackstone from a fragile startup in 1985 with $400,000 in capital into a dominant... View Details
Keywords: Dealmaking; Bargaining; Conflict Resolution; Negotiation; Private Equity; Entrepreneurship; Conflict and Resolution; Problems and Challenges; Negotiation Tactics; Financial Services Industry
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  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

hardly any talk. To that end, a team of passive followers benefits from an extraverted leader. "Often the leaders end up doing a lot of the talking, and not listening to any View Details
Keywords: by Carmen Nobel
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

evening for several months. Madoff, a renowned stockbroker turned fraudster, conducted the phone calls from FCI Butner, a medium-security federal correctional institution in North Carolina. At the time, he was serving the third year View Details
Keywords: by Carmen Nobel; Financial Services
  • Web

2023 Reunion Presentations - Alumni

governance issues facing this and similar business. Reskilling the Workforce Professor Raffaella Sadun + More Info – Less Info The session focuses on the research conducted at the newly founded digital reskilling lab at HBS. Participants... View Details
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

advertiser of establishing a relationship with an agency and pecuniary economies of scale available from providing media services. The key predictions of the model are... View Details
Keywords: Sean Silverthorne
  • 11 Mar 2008
  • Working Paper Summaries

Finding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya

Keywords: by Nava Ashraf, Xavier Giné & Dean Karlan; Food & Beverage
  • Web

HBS Fund - Alumni

quickly to harness the most promising new ideas and innovations. Choose Your Impact You can choose to support one of five key areas or let the School direct your gift wherever it is most needed. Business in Global Society Advance business... View Details
  • May 2025
  • Case

IQanat: Empowering Rural Youth in Kazakhstan

By: Boris Groysberg and Maxim Pike Harrell
In June 2025, IQanat CEO Aliya Salikova considered scaling opportunities for the foundation, which provided educational opportunities for children from rural regions of Kazakhstan. Established by Kazakhstani businessman and philanthropist Aidyn Rakhimbayev, IQanat... View Details
Keywords: Mission and Purpose; Organizational Change and Adaptation; Leadership; Social Enterprise; Social Entrepreneurship; Growth and Development Strategy; Growth Management; Rural Scope; Philanthropy and Charitable Giving; Equality and Inequality; Education Industry; Central Asia; Kazakhstan
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  • Web

Post a Job

no-cost account in the HBS recruiting platform 12twenty . Click “+Post” beneath “Post a Job.” Complete the required fields including industry, function, work authorization, application deadline and location. Submit! By posting a job, you are agreeing to the HBS... View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • Web

Develop Your Career Vision - Alumni

Career Criteria: This exercise will allow you to take the results from each of the Four Element exercises and use them to write your career criteria sentences. Part 3: First Steps & Self-Assessment Hear from your fellow alumni as they... View Details
  • Web

Access Resumes

the candidate list Select three dots next to "Results" to export names and contact information to Excel or to download a PDF By accessing the resume databases you are agreeing to the HBS Recruiting Standards of View Details
  • 06 Apr 2011
  • Working Paper Summaries

Do Not Trash the Incentive! Monetary Incentives and Waste Sorting

Keywords: by Alessandro Bucciol, Natalia Montinari & Marco Piovesan
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

research suggests that marketers are well aware of the power of calling something “revised” as a means of selling products. A survey conducted by... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • 18 Apr 2023
  • Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

knowledge of that specific industry, whether it's pharmaceutical or manufacturing or hospitality or rocket science.” Cracking the code of PE-backed firms The authors looked at... View Details
Keywords: by Rachel Layne; Financial Services
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

powerful predictors of what customers think and how they react to new or existing goods and services. It was as if we had identified a secret code of thought, one that... View Details
Keywords: by Martha Lagace; Consumer Products
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

said in the book. “People from other divisions now want to come to work here, and they cite that interesting process—honest conversation—that we now conduct annually as one of the reasons.” Book Excerpt... View Details
Keywords: by Dina Gerdeman