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  • March 27, 2018
  • Other Article

Why CEOs Are Taking a Stand

By: Aaron K. Chatterji and Michael W. Toffel
In this podcast, we discuss the emerging phenomenon of CEO activism. We explain how political polarization in the U.S. and employee expectations around company values are pushing corporate leaders to enter into controversial political and social debates. We also hear... View Details
Keywords: Leadership; Social Issues; Values and Beliefs; Communication Strategy
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  • October–December 2022
  • Article

How Psychological Safety and Feeling Heard Relate to Burnout and Adaptation Amid Uncertainty

By: Michaela J. Kerrissey, Tuna Cem Hayirli, Aditi Bhanja, Nicholas Stark, James Hardy and Christopher Peabody
Background: Psychological safety—the belief that it is safe to speak up—is vital amid uncertainty, but its relationship to feeling heard is not well understood.
Purpose: The aims of this study were (a) to measure feeling heard and (b) to assess... View Details
Keywords: Burnout; Crisis; Psychological Safety; Feeling Heard; Process Adaptation; Interpersonal Communication; Well-being; Health Care and Treatment; Adaptation
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  • June 2018
  • Teaching Note

The Transformation of Microsoft

By: C. Fritz Foley and F. Katelynn Boland
Teaching Note for HBS No. 218-048. In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower... View Details
Keywords: Growth; Corporate Finance; Valuation; Growth Management; Communication Strategy; Transformation; Information Technology Industry; Computer Industry; United States
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  • 01 Jun 2006
  • News

HBS Students Help Rebuild New Orleans

be a library of cases for use by communities coping with future disasters. “The idea is that we’d be able to fly in and talk to local business leaders and say, ‘These are some things that folks in New Orleans found useful and that you... View Details
Keywords: Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
  • 01 Dec 2010
  • News

The Transformers

social impact. And the way to magnify that impact is to give away valuable knowledge to anyone who can use it. Bridgespan is unique in another equally important way. It is a pioneer in the application of data-driven strategy and... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • January 2014 (Revised March 2014)
  • Teaching Note

Cancer Screening in Japan: Market Research and Segmentation

By: John A. Quelch
Keywords: Market Research; Market Segmentation; Health Care Industry; Health Care and Treatment; Innovation and Invention; Marketing Strategy; Communications Industry; Communications Industry; Communications Industry; Japan
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  • September 2008
  • Article

Response to Farjoun's 'Strategy Making, Novelty, and Analogical Reasoning' Commentary on Gavetti, Levinthal, and Rivkin (2005)

By: G. Gavetti, Daniel A. Levinthal and Jan W. Rivkin
Keywords: Strategy; Cognition and Thinking; Communication
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  • 25 Jul 2014
  • News

Fostering connections with business leaders in India and South Asia

Anjali Raina (AMP 174, 2008), executive director of the India Research Center (IRC) since 2008, likens the center in Mumbai to an embassy for both HBS and Harvard University. "We bring the best of the region—not just India, but all of South Asia—to Harvard and, in... View Details
  • 24 Apr 2014
  • News

Inspiring conversations around the world

Sigal Bussel (MBA 2003) creates artwork intended to engage people around the world in a meaningful dialogue. Her large-scale, thought-provoking works have been displayed from Asia to the Middle East and from the United States to Europe. “There is a need for a... View Details
  • 24 Apr 2014
  • News

Making TV Look Like America

Jackie Burgos (MBA 2014) intends to run a TV network to promote programming diversity, making TV more reflective of the world in which we live. “I think I’ve always been the kid who has big dreams; life otherwise wouldn’t be fun,” says Burgos, who is the first member... View Details
  • 01 Jun 2005
  • News

Ideas: Books

establishing brand identity, identifying the organizational mission, communicating the meaning of the brand, and leveraging brand values. Organizing Control August Thyssen and the Construction of German Corporate Management by Jeffrey R.... View Details
Keywords: Alfred D. Chandler Jr.; Chandler
  • 10 Oct 2018
  • News

Building Paths to Success

influence.” That small act led to an epiphany for Traill, who set out on a mission to create venture philanthropy that could back social entrepreneurs with strategy and guidance to support young people. A year later, he founded Social... View Details
Keywords: Jill Radsken
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

There’s a lot of self-learning that goes on in the process of adjusting to a different environment. “Some students are better at reaching across cultures and being effective communicators in ambiguous situations,” continues Abrami, who... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 10 Aug 2017
  • News

Into the Light

of Energicity. “Modern life as we know it is impossible.” Poindexter has seen the struggles firsthand in rural Ghana, where her startup is working to bring solar power to communities where highly flammable kerosene and expensive... View Details
Keywords: April White; Electric Power Generation, Transmission, Distribution; Utilities
  • 2013
  • Report

Partial Credit: How America's School Superintendents See Business as a Partner

By: Jan Rivkin
This report presents the findings of the first-ever national survey of school superintendents on U.S. competitiveness and the role of business in improving education outcomes in the U.S., including specific actions that business leaders can take to support... View Details
Keywords: PK - 12 Education; U.S. Competitiveness; Competition; Education; Business and Community Relations; Cooperation; United States
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  • 2013
  • Report

Lasting Impact: A Business Leader's Playbook for Supporting America's Schools

By: Jan Rivkin, Sara Allan, Allen Grossman and Nithya Vaduganathan
This booklet provides a practical approach for business leaders seeking to understand the complex issues involved in transforming PK-12 education. It lists actions that businesses can take, as well as best practices that they can follow, to help educators create... View Details
Keywords: PK - 12 Education; U.S. Competitiveness; Competition; Education; Business and Community Relations; Cooperation; United States
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  • 12 May 2010
  • News

How Big Business Can Regain Legitimacy

Keywords: Professor Michael Porter; Colleges, Universities, and Professional Schools; Educational Services
  • March 24, 2015
  • Article

Starbucks' 'Race Together' Campaign and the Upside of CEO Activism

By: Aaron Chatterji and Michael W. Toffel
When Starbucks CEO Howard Schultz asked his baristas to engage customers in a discussion about race in America, it was a clear case of the growing trend of "CEO activism." Despite the criticism of that particular initiative, CEO activism—from Shultz to Chick-Fil-A's... View Details
Keywords: Leadership; Social Issues; Corporate Social Responsibility and Impact; Communication Strategy; Race
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  • 24 Apr 2014
  • News

From observers to active participants in the global economy

By investing in African countries, moving them beyond subsistence, Jonathan Bloom (MBA 1972) fuels some of the world’s potentially fastest-growing markets. As deputy vice president for the Millennium Challenge Corporation (MCC), he oversees investment programs in... View Details
  • 31 Mar 2017
  • News

Turning Teachers into Leaders

Sophie Lippincott Ferrer (MBA 2006) is a senior consultant with Education First, a national policy and strategy consulting firm that partners with education leaders to design and accelerate policies and plans that help all young people,... View Details