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Publications

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  • Program

High Potentials Leadership Program

business challenges and career decisions Who Should Attend This program is designed for high-impact, top-performing individuals—from vice presidents to program managers and team leaders—with 10–20 years of experience in roles of... View Details
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encouraged challenges it underwent several major strategy shifts, ultimately developing a business View Details
Keywords: Martha Lagace
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

inventing an industry and a business model based on an unproven hypothesis: that major synergies can be achieved by culling resources from existing industries whose boundaries seem to be disappearing. The... View Details
Keywords: by Joseph L. Bower
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

In a post-pandemic business world of hybrid work and quiet quitting, companies must rethink how they motivate employees. Good incentive plans and reward structures require a careful analysis of a company’s objectives, culture, and... View Details
Keywords: by Avery Forman
  • Program

Changing the Game

maximum results for your side Build advantage through better decision-making Recognize and overcome obstacles to rational decision-making Craft competitive and cooperative business strategies Predict the outcomes of strategic interactions... View Details
  • August 2019
  • Case

Preserving Trust at Care.com (A)

By: Krishna G. Palepu and Julia Kelley
Care.com was an online platform designed to match caregivers with individuals seeking care for themselves, others, and pets, through job postings, caregiver profiles, and directories of local day care centers. In March 2019, the Wall Street Journal had just published a... View Details
Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States
Related
  • 22 Jan 2008
  • Research & Ideas

New Challenges in Leading Professional Services

New Model for High Performance But lately the challenges for professional service firms (PSFs) have been growing in size and complexity, and the excitement is more the type you need a stomach antacid to control. The dilemma, says HBS... View Details
Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services
  • 23 Jun 2009
  • First Look

First Look: June 23

High-Wire Act of Building Sustainable Partnerships Harvard Business School Case 709-411 The case describes the history and business model of Cirque du Soleil (CdS). The case... View Details
Keywords: Martha Lagace
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

“Results show strong correlations between business performance metrics and analytics capabilities, and highlight a variety of tasks in which top performing companies use analytics ” Feng Zhu, who teaches Digital Innovation and... View Details
Keywords: by Dina Gerdeman
  • Program

Succeeding as a Strategic CFO

Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend New CFOs who want to enhance their skills CFOs of smaller or divisional entities... View Details
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

my god,” replied the lawyer, finally noticing the bloody left shoulder where his arm once was. “Where's my Rolex?!” Do you think your friends would find that joke amusing—well, maybe those who aren’t lawyers? A research team led by Harvard View Details
Keywords: by Dina Gerdeman
  • September 2011
  • Article

Global Capitalism at Risk: What Are You Doing About It?

By: Joseph L. Bower, Herman B. Leonard and Lynn S. Paine
Market capitalism, a system that has proven to be a remarkable engine of wealth creation, is poised for a breakdown. That sounds dire, and it is. Increasing income inequality, migration, weaknesses in the global financial system, environmental degradation, and... View Details
Keywords: Disruption; Economic Systems; Globalization; Corporate Governance; Markets; Risk and Uncertainty
Related

    Global Capitalism at Risk: What Are You Doing About It?

    Market capitalism, a system that has proven to be a remarkable engine of wealth creation, is poised for a breakdown. That sounds dire, and it is. Increasing income inequality, migration, weaknesses in the global financial system, environmental degradation, and... View Details
    • October 1997 (Revised March 2000)
    • Case

    Oxford Health Plans: Specialty Management (A)

    By: James L. Heskett, Jody H. Gittell and James Slayton
    Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
    Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
    Related
    • October 2006 (Revised February 2010)
    • Case

    Linux vs. Windows

    By: Ramon Casadesus-Masanell and Jordan Mitchell
    As of 2006, Microsoft is finding that its dominant position in client and server operating systems is under attack from Linux. While Linux has only 3% of the worldwide installed base of PC operating systems, it had captured 20% of the server market by the end of 2005... View Details
    Keywords: Business Model; For-Profit Firms; Open Source Distribution; Competitive Strategy; Applications and Software; Value; Technology Industry
    Related
    • 29 Aug 2018
    • What Do You Think?

    What Should Harley-Davidson’s Management Do?

    a gift-horse tax break, is offensive and extremely poorly timed. Get your (American) manufacturing streamlined and more efficient, offer models that compete with your competition ” A compromise was offered by dpgoodness: “My suggestion is... View Details
    Keywords: by James Heskett; Auto
    • 11 Mar 2001
    • Research & Ideas

    Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

    and the availability of limited liability to raise finance for the new business opportunities which appeared at this time. They functioned in part as venture capitalists identifying opportunities and placing potential British investors in... View Details
    Keywords: by Geoffrey Jones
    • Program

    Strategic Marketing for Driving Growth

    capture value Thrive in the era of digital marketing and digital business models Assess ROI for your marketing spend Balance performance and brand marketing Craft engaging, outcome-based omni-channel... View Details
    • 27 Mar 2017
    • Blog Post

    Should Entrepreneurs Get an MBA?

    In his encouraging entrepreneurs not to go to business school, PayPal co-Founder and Gawker toppler Peter Thiel faults MBA programs for producing “extremely herd-like thinking.” He’s not alone – Elon Musk also rails against View Details
    • Research Summary

    Strategy, Governance and Valuation

    By: Krishna G. Palepu
    Professor Palepu's current research focuses on strategy and governance. In the area of strategy, his recent focus has been on the globalization of emerging markets, particularly India and China, and the resulting opportunities and challenges for western multinationals... View Details