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Show Results For
- All HBS Web
(2,548)
- News (510)
- Research (1,744)
- Events (11)
- Multimedia (2)
- Faculty Publications (805)
- 30 Jul 2024
- News
Reddit’s Rise
all those funnels, but we’re very focused on performance because performance is, if a customer doesn’t purchase, then we basically don’t have a business. And I think that really aligns user interests. So the ads have to be good enough... View Details
- 01 Dec 1998
- News
New Releases
Foundations of Organizational Strategy by Michael C. Jensen (Harvard University Press) Economists have historically concentrated on analyzing markets while glossing over the complexities of organizations inside those markets. Behavioral... View Details
- 13 Jan 2015
- First Look
First Look: January 13
http://www.routledge.com/books/details/9781138794313/ January 2015 Journal of Economic Behavior & Organization Strategic Disclosure: The Case of Business School Rankings By: Luca, Michael, and Jonathan... View Details
Keywords: Sean Silverthorne
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
their customers' customers can capture a larger share of channel margins and build loyalty that can protect them against lower-priced competitors. Can Individuals Create Their Own Brand? The Case of the Mystery Writer's Brand A look... View Details
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
negative (“thou shalt not”) statements in order to remain durable. My own father articulated such a framework for me before sending me off to boarding school, clearly listing the types of behaviors that were and were not acceptable.... View Details
- 04 Jun 2001
- Research & Ideas
Why dot.coms Will Rise Again
McFarlan said, "There is no application gap at all. What is going on in Beijing, Shanghai, and Hong Kong is at the same rate of speed as what has been going on in Silicon Valley and Boston." In all of this, there's a hair's breadth difference between a... View Details
Keywords: by Martha Lagace
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between View Details
Keywords: Sean Silverthorne
- 01 Sep 2008
- News
Business Plan Contest Winners
representative on a five-person team that put together EyeViewDigital.com, an up-and-running firm that enables communications between businesses and customers through cutting-edge video technology. View Details
- 01 Sep 2012
- News
Ideas in Action
Organizational Behavior Unit, Assistant Professor Tsedal Neeley researches global collaboration with special emphasis on the intrapersonal, interpersonal, and intergroup challenges of working across national boundaries. While a principal... View Details
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
Tail, and discusses the strategic implications for online retailers. Together with Barry Nalebuff (Yale School of Management) and David Yoffie (HBS), Ramon is working on a model of competitive interaction between Microsoft, Intel, and... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
The influence of a nation's history, infrastructure, and culture permeates all aspects of life within the country, including the norms, values, and behaviors of managers in its national companies. Nationally influenced View Details
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
and organizations, strategic planning, and operations management as we have come to know them. Professor Christopher Bartlett is faculty chair of the Program for Global Leadership. Executive Education recently invited him to discuss his... View Details
Keywords: by Staff
- 01 Apr 2002
- News
HBS Press Books in Brief
HBS Press Books in Brief Total Access: Giving Customers What They Want in an Anytime, Anywhere World. Regis McKenna, the renowned "father of high-tech marketing," sets forth a new marketing paradigm in which machines and networks do most... View Details
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the underlying issues well enough to... View Details
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are managed via websites, social... View Details
Keywords: by Sean Silverthorne
- 20 Feb 2008
- First Look
First Look: February 20, 2008
download available at this time. Behavioral Aspects of Price Setting, and Their Policy Implications Author:Julio J. Rotemberg Abstract This paper starts by discussing consumers' cognitive and emotional reaction to posted prices.... View Details
Keywords: Martha Lagace
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
when he began his own pottery workshop in 1759. Nevertheless, each of the three, she writes, instinctively grasped the fundamentals of earning long-term customer trust and loyalty. Effective brand creation and management have a vital... View Details
Keywords: by Martha Lagace
- 19 May 2020
- Research & Ideas
Why Privacy Protection Notices Turn Off Shoppers
safe.” If companies do provide a notice, however, they must abide by it. For that reason, companies often make them as broad and sweeping as possible—perhaps triggering customers to worry about what the company might do with their data.... View Details
- 01 Mar 2014
- News
Feedback
they gave was of a European hospital that changed scheduling to be patient-centric. The entire patient experience was vastly improved and did not hurt the hospital's income. Other than the airline industry it is hard to find an industry that treats its View Details
Keywords: Health, Social Assistance