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  • March 2024
  • Article

What Makes Groups Emotional

By: Amit Goldenberg
When people experience emotions in a group, their emotions tend to have stronger intensity and to last longer. Why is that? This question has occupied thinkers throughout history, and with the use of digital media it is even more pressing today. Historically, attention... View Details
Keywords: Groups and Teams; Emotions; Cognition and Thinking; Interpersonal Communication
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  • October 2018
  • Case

The Proxy Fight at ADP

By: Robin Greenwood and E. Scott Mayfield
In July 2017, shares of Automatic Data Processing, Inc. (ADP) surged 12% following a report that the activist investor Bill Ackman had acquired a sizable stake in the company and planned to nominate his own slate of directors at the company’s annual meeting in... View Details
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  • 2007
  • Working Paper

Platform Envelopment

By: Thomas Eisenmann, Geoffrey Parker and Marshall Van Alstyne
Due to network effects and switching costs in platform markets, entrants generally must offer revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment. Through envelopment, a provider in one... View Details
Keywords: Digital Platforms; Market Entry and Exit; Network Effects
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    Collaborating across cultures

    We propose that managers adept at thinking about their cultural assumptions (cultural metacognition) are more likely than others to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a... View Details
    • 12 PM – 1 PM EST, 09 Dec 2015
    • Webinars: Career

    How to Stay Current in the Tech Space

    Are you currently working in the tech industry? Or, are you thinking of exploring a new career within the space? In an industry that is constantly changing, it can be difficult to keep up with current trends. Mark Hardie, a product innovator with years of experience... View Details
    • Web

    Application Requirements - Doctoral

    encourage you to apply, even if required materials are missing. Our application form includes a section for you to let us know about any of your materials that may be unavailable or delayed. This information will be shared with the... View Details
    • 06 Oct 2021
    • Blog Post

    Latinx Women in the Spotlight: Amy Hernandez Turcios (MBA 2020)

    identity as a first-gen low-income student and professional. My EC (second) year I did one of the scariest things of my life: I shared with the whole HBS community my life story – pure, raw, and emotional (linked here). This experience... View Details
    • 06 May 2024
    • Research & Ideas

    The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

    attending meetings, having lunch with workers, and interviewing team members to get a comprehensive view of perceptions on both sides. The researchers also uploaded extensive notes to share with each other every day. Perlow spent time in... View Details
    Keywords: by Michael Blanding
    • June 2020
    • Case

    Agile Consumer Product Innovation with Alibaba's Tmall Innovation Center

    By: William R. Kerr, Daniel O'Connor and James Palano
    Consumer products companies were beset by changes on all sides during the 2010s. Customers were increasingly turning to ecommerce platforms rather than shopping in-store. Meanwhile, nimble, digitally-savvy competitors were gaining market share by capitalizing on the... View Details
    Keywords: Future Of Work; Retail; Ecommerce; Alibaba; Consumer Products; Innovation; Innovation and Invention; Product Development; Consumer Behavior; E-commerce; Consumer Products Industry; Retail Industry; China
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    • 2018
    • Working Paper

    Expressive Voting and Its Cost: Evidence from Runoffs with Two or Three Candidates

    By: Vincent Pons and Clémence Tricaud
    In French parliamentary and local elections, candidates ranked first and second in the first round automatically qualify for the second round, while a third candidate qualifies only when selected by more than 12.5 percent of registered citizens. Using a fuzzy RDD... View Details
    Keywords: Expressive Voting; Strategic Voting; Regression Discontinuity Design; French Elections; Voting; Political Elections; Behavior; France
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    • 2008
    • Working Paper

    Opening Platforms: How, When and Why?

    By: Thomas R. Eisenmann, Geoffrey Parker and Marshall Van Alstyne
    Platform-mediated networks encompass several distinct types of participants, including end users, complementors, platform providers who facilitate users' access to complements, and sponsors who develop platform technologies. Each of these roles can be opened-that... View Details
    Keywords: Decision Choices and Conditions; Governance Controls; Market Participation; Digital Platforms
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    • January 2019 (Revised January 2021)
    • Case

    KITEA (A): Democratizing Furniture in Morocco

    By: Ramon Casadesus-Masanell and Gamze Yucaoglu
    The case opens in 2013 as Amine Benkirane, founder and CEO of the leading Moroccan furniture company KITEA, contemplates the loss his company has incurred for the first time in its 20-year history. The case then describes KITEA’s origins and provides a detailed... View Details
    Keywords: Retail; KITEA; Furniture; Furniture Industry; Entry Strategy; Responding To Entry; Localization; Competitive Interaction; Private Sector; For-Profit Firms; Business Model; Business Strategy; Strategic Planning; Strategy; Competitive Strategy; Adaptation; Corporate Strategy; Competitive Advantage; Retail Industry; Africa; Morocco
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    • January 2005 (Revised August 2005)
    • Case

    Apple Computer, 2005

    By: David B. Yoffie and Barbara Mack
    Apple has reaped the benefits of its innovative music player, the iPod. However, its PC and server business continue to hold small market share relative to the worldwide computer market over the past few years. Will the iPod lure new users to the Mac? Will Apple be... View Details
    Keywords: Technological Innovation; Innovation Strategy; Information Infrastructure; Brands and Branding; Computer Industry; Entertainment and Recreation Industry
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    • 14 Jul 2015
    • News

    Debt Should be a Guide to Policy Making

    • 23 Oct 2014
    • News

    Why We Need to Outsmart Our Smart Devices

    • 07 Jan 2019
    • News

    Top Ten Technology Books Of 2018

    • 01 Jul 2019
    • Video

    MBA Class of 2020 Student Voices

    • 02 Jun 2025
    • Video

    HBS Alumni Career Video | Nicole Ledoux (MBA 2008)

    • May 1996 (Revised March 2005)
    • Case

    Bombardier TEG (A)

    By: Stephen P. Bradley and Takia Mahmood
    Bombardier, a Canadian manufacturer of passenger railcars and market leader in the United States, faces aggressive competition from a new entrant, U.S.-owned Morrison Knudsen, that has come into the industry with closely related capabilities in engineering and... View Details
    Keywords: Technological Innovation; Goals and Objectives; Strategy; Competition; Competitive Strategy; Competitive Advantage; Rail Transportation; Manufacturing Industry; Rail Industry; Canada; United States
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    • March 1995 (Revised April 1995)
    • Background Note

    Scope of the Corporation, The

    By: David J. Collis
    Describes analyses that determine the appropriate limit to the scope of the firm. Examines both the production cost justification for firm diversification--economies of scope and shared resources, and the governance cost justification for including transactions inside... View Details
    Keywords: Cost; Agency Theory; Corporate Strategy; Diversification; Expansion
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