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  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries and countries. There appears to be substantial variation in... View Details
Keywords: Sean Silverthorne
  • Web

Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

to the worker; from the machinery of industry, to the man who made, owns, or operates it. Robert Yerkes, Chairman of the Personnel Research Federation, National Research Council, 1922 Track and Field Events,... View Details
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

low-skilled commercial roles. For some, this meant “going from a position of considerable autonomy and professional status to a situation in which they had to read a script from a headset, sell products over the phone, and ask permission... View Details
Keywords: by Michael Blanding
  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

What determines whether decisions happen on the bottom, middle, or top rung of the corporate ladder? New research offers a surprising conclusion: The answer often lies in the technology that a company uses. Information-based systems, such... View Details
Keywords: by Carmen Nobel
  • September 2018
  • Article

Aggregation of Consumer Ratings: An Application to Yelp.com

By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca
Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in... View Details
Keywords: User Generated Content; Crowdsourcing; Yelp; Social and Collaborative Networks; Information; Internet and the Web; Learning; Mathematical Methods; E-commerce
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  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

great," he says. Thomke, the William Barclay Harding Professor of Business Administration, wrote the case with Harvard Business School's Jan W. Rivkin, the Bruce V. Rauner Professor of Business Administration, and Daniela Beyersdorfer, associate director of the... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 01 Jul 2009
  • Working Paper Summaries

File-Sharing and Copyright

Keywords: by Felix Oberholzer-Gee & Koleman Strumpf; Technology; Entertainment & Recreation
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

What are the practical implications of your research for producers? A: Important dimensions of consumer choice emerge in response to the institutional context in which they operate. If we place the same consumer in a traditional corner... View Details
Keywords: by Sean Silverthorne; Retail
  • Research Summary

1. When Does Industrial Policy Work? Evidence from the Brazilian Ethanol Fuel Industry

Joint work with Tarun Khanna (Strategy Unit, Harvard Business School).

Abstract: What is the impact of a state-led industrial policy program on entrepreneurial activity, industry... View Details

    Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

    Prior research suggests employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. More... View Details

    • Research Summary

    Organisational Learning in Software Requirements Engineering and Management

    The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details

    • 22 Feb 2010
    • Research & Ideas

    Manager Visibility No Guarantee of Fixing Problems

    encountering. Drawn from the health-care industry, the research is based on a sample of 69 randomly selected hospitals, 20 of which participated in a three-part cycle of process improvement activities. Focusing on one area of the hospital... View Details
    Keywords: by Julia Hanna; Health
    • 23 Jul 2001
    • Research & Ideas

    How Relationships are Building Biotech

    networks—have in large part been borne out by her subsequent in-depth research. Though Higgins clarifies that her results so far on the biotech industry reflect the early stages of a long research project, she has already hit on some... View Details
    Keywords: by Martha Lagace & Mallory Stark
    • 13 Sep 2011
    • First Look

    First Look: September 13

    2011 Abstract The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the... View Details
    Keywords: Sean Silverthorne
    • 23 May 2000
    • Research & Ideas

    Minding the Muse: The Impact of Downsizing on Corporate Creativity

    Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details
    Keywords: by Peter K. Jacobs
    • 20 Dec 2011
    • First Look

    First Look: December 20

    Morris, and Leonard Lee Publication:Journal of Organizational Behavior (forthcoming) Abstract This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We... View Details
    Keywords: Carmen Nobel
    • 18 Apr 2017
    • First Look

    First Look at New Ideas, April 18

    made-in-Japan products and concepts to Godiva’s other markets. How could Chouchan keep the momentum and sustain Godiva Japan’s top-line and bottom-line growth going forward? Would he be able to keep the balance between aspirational and... View Details
    Keywords: by Sean Silverthorne
    • 18 Jun 2024
    • Research & Ideas

    What Your Non-Binary Employees Need to Do Their Best Work

    When Katherine Coffman presents her research findings about how gender stereotypes shape the behavior of men and women in the workplace, she is often asked: What about non-binary individuals? “People understandably keep asking, ‘What... View Details
    Keywords: by Michael Blanding
    • 12 Dec 2011
    • HBS Case

    HBS Cases: Clocky, the Runaway Alarm Clock

    get adequate sunlight; and the Follo, a roving robot that would act as its owner's personal assistant. Conducting consumer research on a completely new product idea is a dilemma for many entrepreneurs.... View Details
    Keywords: by Carmen Nobel; Consumer Products
    • September 2024
    • Case

    InfraCredit and the Project Inception Facility

    By: John Macomber, Namrata Arora and Maagatha Kalavadakken
    Around the world, large infrastructure projects are frequently stymied by the high cost and high uncertainty of the project inception phase: the research and engineering and planning prior to financial close and start of construction. Could there be a new kind of... View Details
    Keywords: Infrastructure; Financial Institutions; Financial Instruments; Cost; Cash Flow; Capital; Assets; Financial Markets; Financial Strategy; Insurance; Energy; Product Development; Risk and Uncertainty; Business Strategy; Credit; Financial Services Industry; Energy Industry; Banking Industry; Africa; Nigeria
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