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  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

theoretical model that looks beyond its idiosyncratic elements. Looking at prices alone is insufficient to look at the relative viability of globally standardized vs. locally customized products.— Pankaj Ghemawat The case concerns STAR... View Details
Keywords: by Martha Lagace
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

environmental performance of several common biopolymers. However, for some biopolymers the relative performance depends on the functional unit. Management Accounting in India... View Details
Keywords: Martha Lagace
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53587 The Real Exchange Rate, Innovation and Productivity By: Alfaro, Laura, Alejandro Cuñat, Harald Fadinger, and Yanping Liu Abstract—We evaluate manufacturing firms' responses to changes... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2012
  • First Look

First Look: January 10

indices. In a validation test, we find that relative sentiment is correlated with the relative prices of dual-listed companies. Global sentiment is a contrarian predictor of country-level returns. Both... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2004
  • Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

The specter of "headquarters" usually looms large in the business world's imagination, but few managers—and few CEOs, especially new CEOs—understand how size, structure, and performance of headquarters interact. To investigate,... View Details
Keywords: by Martha Lagace
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

management and waste to energy, as well as the characteristics of the waste management industry. The intent of the (A) case is to have students perform operational analysis on the organic waste to energy process to View Details
Keywords: Sean Silverthorne
  • 01 Jun 1997
  • News

Jennifer L. Scott

curriculum. Participating students developed their business plans in elective courses and field studies, honing their ideas with the help of some 25 HBS alumni who also evaluated the plans based on their commercial viability. Nearly 20... View Details
Keywords: Susan Young
  • 30 Sep 2002
  • What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

second birth), requiring, as Zaleznik described it to me in a recent e-mail, "a turning into one's self ... following which one emerges with a deepened sense of self, and relatively free of dependency on the social structure."... View Details
Keywords: by James Heskett
  • Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

results. An additional underlying theme of the course is on personal failure , highlighting the major missteps and early career challenges that leaders fall into. The course asks students to evaluate their own blind spots and shortcomings... View Details
  • 01 Jul 2014
  • First Look

First Look: July 1

associated with private money creation, the government should tilt its issuance more towards short maturities. The idea is that the government may have a comparative advantage relative to the private sector in bearing refinancing risk... View Details
Keywords: Carmen Nobel
  • Web

Online Transforming Customer Experiences Course | HBS Online

and curation in service design. Evaluate sustainable pricing strategies and discover how operational transparency builds customer trust. Highlights Cost, Market, Value Lens Adapting to External Changes Getaway’s First Cabin Show Hide... View Details
  • Web

Leading Change and Organizational Renewal | HBS Online

What you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Explore the roadblocks to change and how to overcome them Analyze the root cause of your organization’s performance and opportunity gaps Develop strategies... View Details
  • 19 May 2008
  • Research & Ideas

Connecting School Ties and Stock Recommendations

examined the performance of analysts on stocks to which they had school ties relative to those they did not. For example, a Harvard analyst would have a school tie to a firm that has a Harvard CEO, but no... View Details
Keywords: by Martha Lagace; Financial Services
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

components. Characteristics of the offered secondary attributes such as their perceived value, relative importance, and evaluability can therefore determine whether price partitioning stimulates or hinders... View Details
Keywords: Martha Lagace
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
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  • 01 Oct 1997
  • News

New Course for General Managers Broadens Managerial Scope and Builds Confidence

participants to understand how their role encompasses all organizational disciplines; to learn to manage up, down, across, and outside the organization; to perform a working assessment of their organizations; and to formulate solutions to... View Details
Keywords: Nancy O. Perry
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

poor financial markets, b) increases in the share of FDI or the relative productivity of the foreign firm leads to higher additional growth in financially developed economies compared to those observed in financially under-developed ones,... View Details
Keywords: Sean Silverthorne
  • December 1998 (Revised February 1999)
  • Case

City of Charlotte (A)

By: Robert S. Kaplan
The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details
Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina
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  • March 1998 (Revised November 2004)
  • Case

FAG Kugelfischer-A German Restructuring

By: Stuart C. Gilson
A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices, an ill-conceived acquisition of a former East German ball-bearings company, and an industry recession. The company... View Details
Keywords: Accounting; Acquisition; Restructuring; Economic Slowdown and Stagnation; Machinery and Machining; Policy; Resignation and Termination; Management Practices and Processes; Performance Evaluation; Business and Shareholder Relations; Business and Stakeholder Relations; Europe; Germany; United States
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  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

effort into succession ." C.J. Cullinane pointed out that "if the style or background of a capable insider does not mesh with the CEO, (insiders) seldom get to a position where the Board of Directors can evaluate them."... View Details
Keywords: Re: James L. Heskett