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- All HBS Web
(3,236)
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- 12 Nov 2008
- First Look
First Look: November 12, 2008
selective annexation using a specific policy rule, I find that areas which experienced direct rule have significantly lower levels of access to schools, health centers, and roads in the post-colonial period. I find evidence that the... View Details
Keywords: Martha Lagace
- 14 Apr 2015
- First Look
First Look: April 14
Publications April 2015 Routledge Strong Brands, Strong Relationships By: Fournier, Susan, Michael Breazeale, and Jill Avery Abstract—From the editorial team of the groundbreaking Consumer-Brand Relationships: Theory and Practice comes... View Details
Keywords: Sean Silverthorne
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
day.” Testing the unique benefits of work By all accounts, overcrowding, extreme poverty, and the experience of forced displacement inside the camps has taken a profound toll. Doctors Without Borders has provided almost 1.4 million outpatient medical consultations and... View Details
Keywords: by Danielle Kost
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
increase purchase frequency in his or her neighborhood one customer at a time. That store manager's efforts are undercut when additional stores are opened nearby. Eventually, the point of saturation is reached and cannibalization of existing store sales undermines not... View Details
- 24 May 2010
- Research & Ideas
Stimulus Surprise: Companies Retrench When Government Spends
committees. In the House, the average is around 20 percent. For broader measures of spending, such as discretionary state-level federal transfers, the increase from being represented by a powerful senator is around 10 percent. Q: Perhaps... View Details
Keywords: by Sean Silverthorne
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
McMuffin—as well as what has been called one of the most famous cross-sells of all time: “Would you like fries with that?” Yet by 2015, McDonald’s found itself in what reporters called the worst slump in a decade, driven by rising competition, declining sales, and... View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
would have won," Kelleher protested. Gracious in victory, Herwald allowed Kelleher to keep using the slogan anyway. More important than winning the rights to the slogan, both men succeeded in obtaining great publicity for their... View Details
- 21 Feb 2012
- First Look
First Look: Feb. 21
such as performance-based promotion. Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China Authors:Latika Chaudhary, Aldo Musacchio, Steven Nafziger, and Se Yan... View Details
Keywords: Sean Silverthorne
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
In her new book SuperCorp, Rosabeth Moss Kanter argues that capitalism is near a crossroads. The old ways of doing business no longer work. Traditional leadership roles are breaking down. And the public is fed up with greedy executives... View Details
Keywords: by Sean Silverthorne
- 05 May 2009
- First Look
First Look: May 5, 2009
teammates monthly on a single item measuring creative contributions to the project. The convergent validity of the ratings was supported because there was consistency among other ratings of the same targets and among different types of... View Details
Keywords: Martha Lagace
- 29 Mar 2011
- First Look
First Look: March 29
crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Taleb, 2007; Power, 2009). This paper asks whether the expansion of measurement-based risk management in banking is as inevitable... View Details
Keywords: Sean Silverthorne
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
to have packaged and measured the relationships in a way that made sense to a lot of people. Q: Many companies approach creating a good customer experience as a discrete action: a customer satisfaction program, for example. But your books... View Details
Keywords: by Sean Silverthorne
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
typically limit their pool to current CEOs of organizations that have been performing well and that share a similar status with the hiring company. In addition, many firms pass over talented executives because their directors still perceive organizational performance... View Details
- 16 Jul 2013
- First Look
First Look: July 16
Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their... View Details
Keywords: Anna Secino
- 15 Sep 2015
- First Look
September 15, 2015
Shane Greenstein Abstract—We examine the relationship between the diffusion of advanced Internet technology and the geographic concentration of invention, as measured by patents. First, we show that patenting became more concentrated from... View Details
Keywords: Sean Silverthorne
- 31 Aug 2011
- Research & Ideas
Improving Fairness in Flight Delays
congestion at airports and in the air. In Equitable and Efficient Coordination in Traffic Flow Management, a paper recently accepted for publication in Transportation Science and coauthored with Cynthia Barnhart of MIT and Dimitris... View Details
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
reading in a trade publication about Benihana's innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl Sasser produced the Benihana case in 1972 with research associate... View Details
Keywords: by Garry Emmons
- 29 Jan 2008
- First Look
First Look: January 29, 2008
likely to implement MV proposals after industry-peer firms implement a similar proposal. Finally, proposals aimed at removing anti-takeover measures or instituting certain shareholder rights are more likely to be implemented. With respect... View Details
Keywords: Martha Lagace
- 14 Sep 2010
- First Look
First Look: September 14, 2010
management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries and countries. There appears to be substantial variation in... View Details
Keywords: Sean Silverthorne
- 20 Aug 2013
- First Look
First Look: August 20
Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a dynamic... View Details
Keywords: Anna Secino