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  • 31 May 2011
  • First Look

First Look: May 31

performance of business units can be evaluated using measures of economic value creation. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211061-PDF-ENG China... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

of firm entry and exit, output, and R&D. Taxing the continued operation of incumbents can lead to sizable gains (of the order of 1.4% View Details
Keywords: Sean Silverthorne
  • 05 Nov 2013
  • First Look

First Look: November 5

the waiting time to enter the ED increased by 26 minutes. We do not find any indications of improved performance on clinical metrics, with no statistical change in the number... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

comparisons based on independent performance evaluations. (Although for online purchases, as for catalog purchases, brand names help consumers infer certain aspects of quality or fit, especially for... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 10 Jan 2012
  • First Look

First Look: January 10

also find substantial variation in management practices across organizations in every country and every sector, mirroring the heterogeneity in the spread of performance in these sectors. One factor linked to... View Details
Keywords: Sean Silverthorne
  • 25 May 2010
  • First Look

First Look: May 25

attempting the transformation required to embrace a new, dominant technology—the choice to maintain focus on the old technology. In considering this choice we distinguish between "racing" strategies, which attempt to fight off the rise View Details
Keywords: Martha Lagace
  • 06 Apr 2010
  • First Look

First Look: April 6

cannibalization and endogenous vertical differentiation concerns. We discuss how our study helps improve our understanding of notions of strategy, business model, and tactics... View Details
Keywords: Martha Lagace
  • 30 Jan 2018
  • First Look

January 30, 2018

role of telecommunications firms in providing content. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53774 forthcoming Journal of Accounting Research Effects View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

emerge over and over: teams become increasingly concerned with the risks of failure rather than the requirements of excellence. As a result, they revert to safe, standard approaches instead View Details
Keywords: Carmen Nobel
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

which company politics should improve government, from breaking up entrenched old boys' networks to leveraging a company's existing organizational expertise. Private firms have realized efficiency and View Details
Keywords: Martha Lagace
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

platform owners may target the most successful complementors so as to appropriate value from their innovations, or they may target poor performing complementors to improve the platforms' overall quality.... View Details
Keywords: Dina Gerdeman
  • 03 Jul 2012
  • First Look

First Look: July 3

played in improving eating disorder care over time. It ends with a discussion of Schön's innovative bundled reimbursement models and challenges the reader to explore how to develop new pricing and care... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

these social leaders viewed those advantages as a vehicle for contributing to solutions of certain social problems. According to Juan Carr, founder of the Solidarity Network (Red Solidaria, hence RS), the... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer... View Details
Keywords: by Jean Ayers
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data... View Details
Keywords: Sean Silverthorne
  • 01 May 2007
  • First Look

First Look: May 1, 2007

field study of public service interns working full-time in randomly assigned teams, taken together positive and negative TERA measured at the time of team formation accounted for 28.1 percent View Details
Keywords: Sean Silverthorne
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

productive in it. On the other hand, phenomena that didn’t live up to expectations, at least for many years, were improvements in productivity, to the extent they can be measured. There are many explanations. We had to learn how to use... View Details
Keywords: by James Heskett
  • 14 Aug 2012
  • First Look

First Look: August 14

countries, but by firms realizing a higher spread (i.e., a greater difference in operating performance and borrowing cost) when more domestic credit is available. Also, we find that firms partially substitute trade credit for financial... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

Industry Harvard Business School Case 507-021 ViaGen has invested heavily to develop cloning technology for the livestock industry. Cloning has the potential to significantly improve the genetics of... View Details
Keywords: Martha Lagace
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

conversations, they reflected on key issues. Edited excerpts follow. Brian Hall focuses his teaching and research on performance management and incentive systems. He has provided expert testimony on View Details
Keywords: by Roger Thompson

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