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  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

infighting, and allegations of corruption. The district was by far the lowest performing in the state, and nearly half of its 125 schools failed to meet their adequate yearly... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

HBS senior lecturer Robert Pozen is living proof of the adage "If you want to get something done, ask a busy person." Throughout a distinguished career that has included often-overlapping leadership roles in business, teaching,... View Details
Keywords: by Deborah Blagg
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

reporting of financial and nonfinancial performance in order to improve sustainable strategy. HBS senior lecturer Robert G. Eccles and coauthor Michael P. Krzus explain the... View Details
Keywords: by Staff
  • 01 Dec 2015
  • First Look

December 1, 2015

penalty for not achieving quota. We find unconditional compensation in the form of reciprocity to be effective at improving sales force performance only when given as a delayed... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

(Abstract) Sarah Jane Gilbert: Can you explain the meanings of latent voice episodes and upward voice? Amy Edmondson and James Detert: Latent voice episodes describe those moments at work when someone considers speaking up about an issue,... View Details
Keywords: by Sarah Jane Gilbert
  • 04 Jun 2008
  • News

Whistle While You Work

roles with others.” Business borrows these metaphors and lingo from other group-oriented pursuits in order to better understand itself and improve its performance. The world of music provides business with a... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

stability. The authors have found that real improvement requires systemic change, not discrete fixes. They describe a five-step process for that—along with the diagnostic work you’ll need to do in advance. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2013
  • News

Bringing It Back Home

others—all say the participants inspire them. That inspiration ranges from sharing the passion of people dedicated to improving their communities to learning real-world problems that help with their research... View Details
Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises
  • February 2010 (Revised March 2010)
  • Supplement

Leading Change at Simmons (E)

By: Amy C. Edmondson and Susan Thyne
This case updates the “Leading Change at Simmons” series by examining Simmons' increasing debt under the ownership of Thomas H. Lee, a private equity firm. Charlie Eitel, the former CEO, wonders what the company's, and his, legacy will be after declaring bankruptcy... View Details
Keywords: Borrowing and Debt; Private Equity; Insolvency and Bankruptcy; Leading Change; Operations; Organizational Change and Adaptation; Organizational Culture; Ownership; Performance Improvement; Consumer Products Industry
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  • May 2013 (Revised March 2014)
  • Case

Benetton Group S.p.A., 2012

By: John R. Wells and Galen Danskin
On May 31, 2012, after 36 years on the Milan Stock Exchange, Benetton was officially delisted and taken private by Edizione, the Benetton family's holding company. Since 2000, Benetton shareholders had seen its market value fall from $4.3 billion to $720 million at the... View Details
Keywords: Strategy; Fashion; Retail; Privatization; Family Ownership; Performance Improvement; Problems and Challenges; Management Teams; Globalized Firms and Management; Change Management; Restructuring; Competitive Strategy; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Italy
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  • 16 Dec 2014
  • First Look

First Look: December 16

may target the most successful complementors so as to appropriate value from their innovations, or they may target poor performing complementors to improve the platforms' overall quality. Using data from... View Details
Keywords: Sean Silverthorne
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

induced by the promise of temporary sharing, sharers of uninhibited selfies come across as having worse judgment relative to those who share relatively discreet selfies (studies 1, 2, & 4–7)—an... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2013
  • News

A Hollywood Backstory

Illustration by Alex Nabaum, theispot.com Every Sunday night when I was a kid, I'd sneak out of bed to watch the late movie on TV, film classics like Patton or A Man for All Seasons. I may very well have been the only fourth grader to... View Details
Keywords: Armbruster, Michael; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 27 Aug 2013
  • First Look

First Look: August 27

with the challenges of long-term large-scale performance improvement in public education, and examine Ensina!'s goals in public education reform and different operational... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

differentially spur employees of varying hierarchical levels to engage in deception. Drawing on literatures in social psychology and workplace self-esteem, we theorize that negative comparisons with peers could cause either junior or... View Details
Keywords: Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

different tasks, helps improve worker productivity. We also find that workers with higher variety are more likely to stay at the firm. Our results identify new ways to improve operational View Details
Keywords: Sean Silverthorne
  • July 1993 (Revised December 2003)
  • Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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  • 11 Nov 2014
  • First Look

First Look: November 11

environmental performance, and social responsibility evaluation, which cover the company in the national, regional, and corporate levels for the purpose of realizing the comprehensive evaluation of economic... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2010
  • First Look

First Look: June 22

culture, how culture persists despite turnover, and why the suggested link between culture and performance may be a case of inverse causality. It finally shows that, from an... View Details
Keywords: Martha Lagace
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

the performance of mechanisms intended for human use. Download the paper: http://www.hbs.edu/research/pdf/08-064.pdf   PublicationsBusiness Analysis and Valuation: Using Financial Statements. 4th ed.... View Details
Keywords: Martha Lagace