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Show Results For
- All HBS Web
(2,242)
- People (4)
- News (264)
- Research (1,722)
- Events (9)
- Multimedia (7)
- Faculty Publications (921)
- 04 Apr 2000
- Research & Ideas
The Right Way to Restructure Conglomerates in Emerging Markets
leaders and governments do instead? We believe the answer is to encourage business groups in the short term to pursue alternative internal reforms that improve their performance and their ability to... View Details
Keywords: by Tarun Khanna & Krishna Palepu
- Web
BiGS Research | Institute for Business in Global Society
on race, gender, and other characteristics continue to present serious challenges, both in the workplace and in broader society. Purpose of the Firm Companies are increasingly evaluated not just on their financial performance but on their... View Details
- January 2025
- Teaching Plan
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
- 14 Aug 2019
- Sharpening Your Skills
The Manager's Guide to Leveraging Disruption
booksellers have survived. How Disruptive Innovation Changes EducationChristensen advocates for innovation to spur much-needed improvements in public education. Using Fintech to Disrupt Eastern Bank from Within When Eastern Bank decided... View Details
Keywords: by Sean Silverthorne
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
Value Exchange is improved through efficient information management. Mobil's Speedpass (read book excerpt here) is an example of how knowing your customer can lead to the creation of new products, increased loyalty, and the acquisition of... View Details
Keywords: by Manda Mahoney
- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
who are restless and persistent improvers for the customer -- people who can put themselves in the shoes of the customer and then drive change inside our company to meet the customer's needs. We want managers who can articulate a vision... View Details
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
article they describe how to properly design and execute A/B and other controlled tests, ensure their integrity, interpret results, and avoid pitfalls. They argue that if a company sets up the right infrastructure and software, it will be able to evaluate ideas not... View Details
Keywords: Carmen Nobel
- 17 May 2011
- First Look
First Look: May 17
different tasks, helps improve worker productivity. We also find that workers with higher variety are more likely to stay at the firm. Our results identify new ways to improve operational View Details
Keywords: Sean Silverthorne
- 19 Apr 2016
- First Look
April 19, 2016
a friend likes a brand, in the offline sense. Taken together, five experiments and two meta-analyses (N > 14,000) suggest that turning “liking” into improved brand attitudes and increased purchasing by either consumers or their friends... View Details
Keywords: Sean Silverthorne
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
performance on business-relevant ESG issues based on a firm’s industry membership has a positive association with future financial performance. A company’s efforts to improve its social impact could result... View Details
- Profile
Aline Camargo
MBA. With that deeper knowledge about my personality, I could plan more precisely a career path to leverage my strengths and I started working on improving some of my weaknesses that could affect my effectiveness as a professional going... View Details
- 10 Mar 2015
- First Look
First Look: March 10
techniques for improving operating decisions during retail store liquidations and by demonstrating the performance of these methods in the field. February 2015 Leading Sustainable Change: An Organizational... View Details
Keywords: Carmen Nobel
- 01 Oct 1996
- News
New Releases
vision has resulted in many financially driven companies becoming more mission-oriented. In this changing climate, HBS professor Robert Kaplan and David Norton (DBA '73), president of Renaissance Solutions, offer a performance measurement... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting (Working Paper) A working paper made the Top 10! For decades, goal setting has been promoted as a halcyon pill for improving employee motivation and View Details
Keywords: by Staff
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
expectations; create and implement an effective customer-access strategy; capture and leverage the customer’s voice to set priorities and improve products, services, and marketing; and use customer-relationship- management systems,... View Details
- 14 May 2001
- Research & Ideas
Are You Managing To a ‘T’? Time To Break With Tradition
intellectual resources—using existing knowledge to improve performance or combining strands of knowledge to create something altogether new—can help companies respond to a surprising array of challenges,... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
Why Does the Leadership Industry Continue to Thrive? The unstated assumption underlying most of responses to this month’s column is that the leadership industry has done little or nothing to improve leadership behaviors or to deter... View Details
- 13 Apr 2023
- Blog Post
Grolsch Brewing Company: Drink Sustainably
packaging. Resource Efficiency. In 2004, Grolsch had a beer-to-water ratio of 1:5.5, indicating a high water intensity of beer production. By 2022 they had gotten that ratio down to 1:3.8 and are continuing to improve their water... View Details
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
features a regime-switching short-rate model. We evaluate the out-of-sample performance of our model in terms of forecasting ability and coverage properties and find that it improves on the standard Diebold... View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- News
Over the Top
pay for poor performance wasn’t just an AIG phenomenon. On Wall Street, it was endemic. Bankers gave themselves nearly $20 billion in 2008 bonuses, even as the economy was spiraling downward and the government was spending billions on... View Details