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Show Results For
- All HBS Web
(2,236)
- People (4)
- News (626)
- Research (1,310)
- Events (7)
- Multimedia (1)
- Faculty Publications (663)
- 01 Oct 2000
- News
Books
Design Rules: The Power of Modularity (Volume 1) by Carliss Y. Baldwin and Kim B. Clark (The MIT Press) Today's fast-paced global economy often seems to operate as an independent force, but its products, firms, and markets are all derived... View Details
- 23 Aug 2017
- News
Developing Leaders Behind Bars
area of focus as a photographer is environmental portraiture – especially humans in extreme environments. I mostly shoot in polar regions, but when I was given this opportunity, it occurred to me that humans in prison have a similar... View Details
Keywords: Robert Bochnak
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human systems operate to... View Details
- June 2001 (Revised October 2001)
- Case
Netonomy
A new software product enables wireless telcos to offer a self-service customer service solution, lowering costs and improving service levels. Discusses the definition of good self-service. Examines how the company should prioritize its growth opportunities and what... View Details
Keywords: Internet and the Web; Service Delivery; Applications and Software; Globalization; Customer Focus and Relationships; Growth and Development Strategy; Information Technology Industry; Service Industry
Hallowell, Roger H., and Helen E Clement. "Netonomy." Harvard Business School Case 801-462, June 2001. (Revised October 2001.)
- 15 Feb 2016
- Research & Ideas
Want Your Employees to Plan Better for Retirement? Don't Do This
financial decisions and how those decisions play out in the market. Noting the dramatic shift from DB to DC plans over the past few decades, Beshears and his coauthors hear frequent concerns over workers ill-equipped to make well-informed savings choices. They decided... View Details
- 01 Mar 2007
- News
Courting the Poor
the second-year elective Managing Service Operations. Launched in 1957 with a single department store, Magazine Luiza operated as a family-run business until 1991, when the niece of one of the founders, Luiza Helena Trajano Rodrigues,... View Details
- 01 Mar 2011
- News
Noted & Quoted
concept of shared value tries to focus on the tremendous opportunity to create economic value through the creation of social benefit.” — University Professor Michael Porter, describing a new take on capitalism. (Harvard Business Review... View Details
- Web
Impact Stories - Business & Environment
resilient, and consumer-centric through the application of data science and behavioral economics, optimizing the system assets and operations across the electric meter.” Natalie Deschamps MBA 2015 | A Fundamental Foundation "I ultimately... View Details
- 01 Sep 2011
- News
The City Solution
Issue Focus: Business and the Environment The Earth At Night, 2009: Cities may occupy just 2 percent of the planet’s landmass but they hold half the world’s people and produce much of its carbon emissions. Image by NASA/Corbis Issue Focus... View Details
- 20 May 2013
- Research & Ideas
The Long-Term Fix to US Competitiveness
is that people who should be allies are at cross-purposes with each other." The US Competitiveness Project put forth this definition: "The United States is a competitive nation to the extent that firms operating in the U.S. can... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
- 03 Nov 2022
- Blog Post
Introducing the Creating Emerging Markets Sustainability Series
Tarun Khanna and I coordinate the project, and we are approaching 170 interviews conducted by Harvard faculty. The collection fills a major gap in knowledge regarding businesses operating and thriving in many countries that do not... View Details
- 08 Mar 2011
- First Look
First Look: March 8
Italian firms over a pre-specified week and record the time devoted each day to different work activities. We focus on the distinction between time spent with insiders (employees of the firm) and outsiders (people not employed by the... View Details
Keywords: Sean Silverthorne
- September 2023 (Revised May 2025)
- Teaching Note
On
By: Ramon Casadesus-Masanell, Karolin Frankenberger, Sascha Mader, Jordan Mitchell and Karen Elterman
Teaching Note for "On," HBS Case No. 723-430. On is a premium performance running shoe company founded in Switzerland in 2010. The company rapidly gained traction through its unique CloudTec cushioning technology, its innovative midsole plate called the Speedboard, and... View Details
Keywords: Brands and Branding; Business Growth and Maturation; Business Model; Business Startups; Business Strategy; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customer Focus and Relationships; Customer Satisfaction; Digital Marketing; Disruptive Innovation; Distribution Channels; Entrepreneurship; Environmental Sustainability; Global Strategy; Initial Public Offering; Innovation and Invention; Innovation Strategy; Market Entry and Exit; Marketing Strategy; Product Design; Product Development; Product Marketing; Social Media; Strategy; Supply Chain Management; Technological Innovation; Apparel and Accessories Industry; Consumer Products Industry; Manufacturing Industry; Retail Industry; Sports Industry; Europe; Germany; Switzerland; United States
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
Casadesus-Masanell says. The new version of Strategic Brew is easier to play. The number of regions breweries operated in dropped from three to one. Customer market segments—like premium or craft—were pared down from seven to five. The... View Details
- 20 Feb 2025
- Blog Post
IFC India 2025: Building Resilience - Mumbai’s Journey to Sustainable Water Management
securing the city’s water systems for a more sustainable future. Setting the Context: The Mumbai Climate Action Plan (MCAP) The Mumbai Climate Action Plan (MCAP) identifies six focus areas for mitigation and adaptation: energy, mobility,... View Details
- 16 Dec 2020
- News
A Creator in the Era of Disruption
granted. Morrell: Alex Lazarow says this focus on deep impact differentiates frontier startups from their California counterparts. Lazarow: In Silicon Valley, less than 20% of unicorns are in industries like financial services, health... View Details
- 14 Jan 2014
- First Look
First Look: January 14
were longer when physicians were assigned patients under a pooled queuing system, compared to when each physician operated under a dedicated queuing system. The dedicated queuing system resulted in a 10% decrease in LOS-a 32-minute... View Details
Keywords: Sean Silverthorne
- May 2008 (Revised September 2014)
- Teaching Note
TD Canada Trust (A), (B), and (C)
By: Dennis Campbell
- 01 Dec 2015
- First Look
December 1, 2015
the concrete promises of applying neuroscience to consumer psychology. Building from this, we focus on using brain data to predict consumer behavior, a topic that has recently generated a lot of excitement from academics and practitioners... View Details
Keywords: Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
shape standards, and promoting modularity. An Empirical Study of System Improvement by Frontline Employees in Hospital Units Author:A. L. Tucker Periodical:Manufacturing & Service Operations Management 9, no. 4 (fall 2007): 492-505... View Details
Keywords: Martha Lagace