Operational Effectiveness - Publications - Faculty & Research

09 Jan 2014
Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

New Deal. Still, it was an important stepping-stone from the previous generation who did not fathom a role for government in modifying the business cycle at all. Q: What effect did the Great Depression have on the prediction business? A:... View Details

Keywords: by Sean Silverthorne

01 Dec 2009
News

An Action Plan for Economic Recovery

financial institutions are too big to fail? There are two valid reasons for bailing out a financial institution. First is to protect the system for processing payments, like checks, because that system is critical to the operation of the... View Details

Keywords: Roger Thompson; Finance

25 Oct 2012
Research & Ideas

Developing the Global Leader

What skills do today's executives need to develop to become effective global leaders of tomorrow? And how do corporations teach these skills to their own leaders? "The shift from a country-centric corporation to one that is more... View Details

Keywords: by Julia Hanna

21 Jul 2006
Op-Ed

Enron Jury Sent the Right Message

opposite side is the clear light of right-doing—things which are so generally appealing to the conscience of all that no mistake could be made, no matter how complicated the business. The area of difficulty for business lies in the penumbra between the two."... View Details

Keywords: by Malcolm S. Salter

December 1993 (Revised March 1995)
Case

Medical Products Co.

By: Robert H. Hayes

In early 1990, the company is contemplating changes in its European plant network for producing hypodermic products, including the total production capacity to be provided, the number and location of plants over which to spread this capacity, and which products should... View Details

Keywords: Factories, Labs, and Plants; Decision Making; Forecasting and Prediction; Cost; Production; Performance Capacity; Performance Effectiveness; Strategic Planning; Competitive Strategy; Health Industry; Medical Devices and Supplies Industry; Europe

Citation

Educators

Purchase

14 Dec 2015
Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

discussions that we’ve had” The case study, written by HBS’s Marco Iansiti, the David Sarnoff Professor of Business Administration and head of the Technology and Operations Management unit, focuses on the data analysis used by the... View Details

Keywords: by Roberta Holland; Sports

01 Jun 2008
News

Alumni Books

Johnson. Understanding College and University Organization: Theories for Effective Policy and Practice. 2 vols. by James L. Bess (MBA ’60) and Jay R. Dee (Stylus Publishing) The authors aim to show how college and university... View Details

Keywords: Management

11 Jan 2000
Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

and organizations, strategic planning, and operations management as we have come to know them. Professor Christopher Bartlett is faculty chair of the Program for Global Leadership. Executive Education recently invited him to discuss his... View Details

Keywords: by Staff

10 Jun 2002
Research & Ideas

Disruption: The Art of Framing

required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high performers had one thing in... View Details

Keywords: by Clark Gilbert & Joseph L. Bower

30 Jun 2009
First Look

First Look: June 30

shareholders. These results suggest that the domestic operations of U.S. multinationals were not financially constrained and that these firms were reasonably well-governed. The results have important implications for understanding the... View Details

Keywords: Martha Lagace

20 Jan 2015
First Look

First Look: January 20

hand in a clear manner. It offers recommendations for both those seeking and giving advice to make the process as effective as possible. Publisher's link: https://hbr.org/2015/01/the-art-of-giving-and-receiving-advice January 2015 Journal... View Details

Keywords: Sean Silverthorne

03 Mar 2009
First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details

Keywords: Martha Lagace

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

focus: patient experience, provider experience, population health, and value. “The knock-on effects of delayed surgeries, delayed treatments, and mental health issues will require a new level of care that will be just as important as with... View Details

01 Dec 2017
News

Pencils Up: Taking Note of New Courses

and overall outcomes. Projects will include improving New York’s system to match middle school students to their preferred school and prompting doctors to respond more effectively to the opioid crisis, among others. View Details

Keywords: Julia Hanna

21 Oct 2010
News

Hell? Maybe Not.

stories to pass along? If you’re prepping for an interview yourself, you might want to check out this popular article at HBS Working Knowledge about faculty member Amy Cuddy’s research on the positive effects of “power posing.” Who knows,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

24 Feb 2022
Blog Post

African American Student Union Spotlight on the Public Sector

power of the private sector. Business is uniquely effective at scaling sustainable solutions. Ensuring that existing businesses led our interventions enabled us to avoid the all-too-common pitfall in foreign aid: offering band-aid... View Details

13 Nov 2018
First Look

New Research and Ideas, November 13, 2018

regulators. Moreover, our findings highlight the trade-off between slow execution and potential information leakage in the decision of optimal trading speed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55258 Summer 2018 NYU Journal of Law &... View Details

Keywords: Dina Gerdeman

27 Feb 2006
Research & Ideas

Take Responsibility for Rising Stars

leaders, operating managers, not HR executives, are at the front line of planning and development. In fact, many senior executives now hold their line managers directly responsible for these activities. In this worldview, it is part of... View Details

Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

for users who previously had experienced government to be moderately effective in responding to their service requests. Taken together, our results suggest that revealing the submerged state through View Details