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Tuition & Financial Support - Doctoral

Tailored Teaching Opportunities You may wish to take on teaching roles to enhance your academic experience and supplement your stipend. There are many opportunities to engage in teaching both at HBS and across the University. At HBS, PhD candidates may View Details

17 Dec 2020
Working Paper Summaries

How Do CEOs Make Strategy?

Keywords: by Mu-Jeung Yang, Michael Christensen, Nicholas Bloom, Raffaella Sadun, and Jan Rivkin

September 1972 (Revised September 1983)
Case

Timex Corp.

The evolution of Timex from its inception in the 1940s to its position as a leading multinational watch manufacturer in the early 1970s. Focuses on Timex's strategy for marketing, on a worldwide basis, and its line of inexpensive watches. View Details

Keywords: Product; Marketing Strategy; Multinational Firms and Management; Global Strategy; Manufacturing Industry; Apparel and Accessories Industry

February 2011 (Revised January 2013)
Case

Fairstar Heavy Transport (A)

By: Guhan Subramanian and Rhea Ghosh

In 2009, the small heavy marine transport company Fairstar entered into bidding on one of the largest contracts in the history of the industry. The case chronicles the company's year-long tendering process, leading up to a final make-or-break meeting. View Details

Keywords: Negotiation Process; Decision Making; Contracts; Transportation Industry; Shipping Industry

03 Oct 2019
News

Green Accounting: Financial Statements May Get New Life as Environmental-Sustainability Tool

June 2005 (Revised September 2006)
Case

Oracle vs. salesforce.com

By: David B. Yoffie and Alison Berkley Wagonfeld

Explores the phenomenon of software becoming a service. Salesforce.com has catapulted into the lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to... View Details

Keywords: Customer Relationship Management; Competitive Advantage; Software; Web Services Industry; Information Technology Industry

January 2003 (Revised August 2005)
Case

CareGroup

By: F. Warren McFarlan and Robert D. Austin

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details

Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry

June 1996 (Revised February 1998)
Case

Repositioning Ranbaxy

A leading Indian pharmaceutical company reacts to changes in its industry by trying to reposition along several dimensions from developing markets to developed ones, from bulk drugs toward pharmaceuticals in dosage forms, and from reverse-engineering products developed... View Details

Keywords: Organizational Change and Adaptation; Expansion; Industry Structures; Pharmaceutical Industry; India

08 Jan 2020
Video

Meet Ryan | Leadership Principles Participant Testimonial

13 May 2020
Video

Cas Coovadia

Cas Coovadia, the long-running Managing Director of the Banking Association South Africa, discusses how the global financial crisis of 2008 impacted South Africa as mainly an economic crisis as the banking... View Details

September – October 2010
Article

The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study

By: Zeynep Ton and Ananth Raman

We examine the effects of product variety and inventory levels on store sales. Using four years of data from stores of a large retailer, we show that increases in product variety and inventory levels are both associated with higher sales. We also show that increasing... View Details

Keywords: Buildings and Facilities; Design; Logistics; Product; Quality; Sales; Retail Industry

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06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

lead to misunderstandings and discord that can damage working relationships, she says. In a post-pandemic world where hybrid meetings have become the norm for many businesses, the findings provide a cautionary tale about the rifts that... View Details

Keywords: by Michael Blanding

Nov 2014
Report

Bridge the Gap: Rebuilding America's Middle Skills

The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college degree—is consistently failing to clear. That failure is inflicting a grievous cost on the competitiveness of American firms... View Details

19 Sep 2018
Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

iStock Much has been accomplished by business leaders who turned left when told to turn right, who reached for the door instead of for the stars, who hired A when the search committee unanimously recommended B. The following research celebrates such unconventional... View Details

Keywords: by Sean Silverthorne

Research Summary

Retailing

Sanghavi has undertaken / acted as lead researcher for numerous research projects for several retail and retail-related organizations in the UK, Europe and USA, and also various government organizations including the European Commission, University of St Gallen,... View Details

January 2001
Case

World Bank and Knowledge Management, The: The Case of the Urban Services Thematic Group

By: William E. Fulmer and W. Earl Sasser

The World Bank has implemented a knowledge management initiative. One of its communities of practice is to take the lead in a $50 billion commitment to address urban slums. The community of practice is struggling with its mission and how knowledge management can help. View Details

Keywords: Urban Development; Knowledge Management; Problems and Challenges; Financial Services Industry

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February 2000 (Revised June 2002)
Case

Development of the Internet in China (A), The: Challenges and Opportunities

Explores the development of the Internet in China. Starts with background information on China, the Internet, and several common Internet business models. Discusses regulatory and business obstacles to the growth of e-commerce in China. Finally, presents forecasts and... View Details

Keywords: Internet and the Web; Emerging Markets; Retail Industry; China