Information Processing - Publications - Faculty & Research

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

conclusions about the costs of hiding information carry implications for individuals and companies alike. It turns out that who benefits from disclosing information has everything to do with how they reveal... View Details

Keywords: by Michael Blanding

February 2009 (Revised July 2012)
Supplement

Jieliang Phone Home! (C)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria

At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details

Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China

Citation

Purchase

02 Jun 2010
First Look

First Look: June 2

over consensus forecasts would be large in the next fiscal year. Our results show that historical inventory and gross margin contain information useful to forecast sales, and that equity analysts do not fully utilize this View Details

Keywords: Martha Lagace

Web

Data Privacy Statement (MENA) - Global

the rights stated below with respect to that person’s personal data, if the personal data is processed by the Center within the scope of the Law: Learn whether or not that person’s personal data have been processed, Request View Details

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

witnessing firms developing and experimenting with much more radical risk-mitigating technologies. These include developing new products and processes that mitigate contagion risk. For example, in China, robots have been designed to... View Details

Keywords: by Hong Luo and Alberto Galasso

Web

Awards | Social Enterprise | Harvard Business School

application deadline, and the committee will assess a candidate's eligibility within that specific year-long period, based on the information provided within the application. Awards will be pro-rated for the length of eligible employment... View Details

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

see-saw, many people still deal with COVID disruptions. Many people are still undergoing deep introspection about their life direction—and considering significant changes (in other words, quitting). People want more meaning from their work. The View Details

Keywords: by Hise O. Gibson and MaShon Wilson

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and... View Details

Keywords: by James L. Heskett; Manufacturing

Web

FAQs - Christensen Center for Teaching & Learning

and information are held in strict confidentiality.What resources does the Christensen Center have to support case writing?The Christensen Center does not directly work with faculty on case development. Cases are often included for... View Details

Web

Demonstration Policy | About

as is true for all conduct matters, review and sanctioning processes for allegations involving demonstrators and demonstrations will remain confidential. The School may periodically release aggregated, anonymized data on disciplinary... View Details

05 Aug 2015
Research & Ideas

How Hormones Foretell Whether People Will Cheat

processes driving bad behavior. "In the general area of ethics, we seem to have learned a lot over the last few decades about when and why good people do bad things," Francesca Gino says. "But we wondered if there were biological or... View Details

Keywords: by Carmen Nobel

04 Dec 2019
Book

Creating the Experimentation Organization

User research suggested that the checkout process could be improved. Hypothesis: Displaying the checkout date when selecting the number of children improves the user experience (by adding clarity). Result: Treatment had a significant... View Details

Keywords: by Michael Blanding

Article

Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal

Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details

Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention

Citation

Read Now

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details

Keywords: by Dina Gerdeman

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

and processes. For example, companies must onboard employees remotely in a way that addresses competing tensions. Because the onboarding process must take place remotely, it will typically take longer than the in-person experience; yet... View Details

Keywords: by Boris Groysberg

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

export-oriented policies have still fared much better than other policies, for example import substitution, even if they have not been an unqualified success. Policy implications What does this mean for economic policy, i.e. how are government policies View Details

Keywords: by Christian Ketels

01 Sep 2021
What Do You Think?

Can We Train for Trust?

with your employees and create processes and standards internally to ensure your products or services are up to standard.” Their model for doing this consists of four elements: Competence: Is the organization good enough at what it does... View Details

Keywords: by James Heskett

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

economy characterized by high growth, increased employment, and low inflation. It was supposedly driven by the productivity gains of an economy based less on heavy industry and more on service, as well as organizations that were benefitting from new View Details