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  • Web

Negotiation Course Online | HBS Online

Concepts Understand negotiation dynamics and how to prepare for uncertainty Learn to craft agile strategy and be quick on your feet in changing circumstances Resolve small differences before they escalate Secure maximum value for your View Details
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Using information collected during a customer’s first purchase, a new marketing tool that leverages machine learning technology can provide firms with valuable predictions about the customer’s future behavior, says Eva Ascarza, a... View Details
Keywords: by Kristen Senz; Retail; Service
  • January 2021 (Revised February 2021)
  • Case

TCS: From Physical Offices to Borderless Work

By: Prithwiraj Choudhury and Malini Sen
Tata Consultancy Services (TCS), a multinational IT services company headquartered in Mumbai, is a subsidiary of one of India’s most reputed conglomerates, the Tata Group. In 2020, TCS was valued at $144.7 billion, the highest for any company in the IT sector,... View Details
Keywords: Remote Work; Organizational Structure; Change Management; Transformation; Decision Choices and Conditions; Customer Satisfaction; Information Technology Industry; India; Asia; United States; Europe
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  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

economy characterized by high growth, increased employment, and low inflation. It was supposedly driven by the productivity gains of an economy based less on heavy industry and more on service, as well as organizations that were... View Details
Keywords: by James Heskett
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

your agent may not be enough. For example, top executive pay attorney Joe Bachelder once took his client aside after the first negotiating session. The board had selected his client to be its next CEO and was working out his compensation package. Bachelder View Details
Keywords: by Martha Lagace
  • Web

A Letter from Michael Porter - Institute For Strategy And Competitiveness

changing society for the better. The goal of my work has always been to develop theory and concepts that inform and guide practice. What actually happens on the ground—for business leaders, health care practitioners and patients,... View Details
  • November 2011
  • Case

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

By: Michael Beer and Ingrid Vargas
In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun... View Details
Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Attitudes; Conflict and Resolution; Information Technology Industry; Information Technology Industry
Related
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

Clubs News Clubs News Webinar illuminates broad array of business opportunities across Africa On December 5th, the HBS African-American Alumni Association (HBSAAA) hosted ‘Doing Business in Africa: From Opportunity to Action’, a webinar panel of HBS alumni who shared... View Details
Keywords: Margie Kelley
  • 10 May 2016
  • First Look

May 10, 2016

high, and advice changes practices, increasing yields in cumin (28%) and cotton (8.6% for a subgroup receiving reminders). Information spreads, as non-treated farmers with more treated peers change practices and lose less to pest attacks.... View Details
Keywords: Carmen Nobel
  • 01 Jun 2013
  • News

Building a Better Brazil

programs have a long-lasting impact on the progress of their workers, their companies, and their countries, and have done so in particular in Brazil," said Esteves, who visited the HBS campus in March to deliver the keynote speech at a conference View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance; Paper Manufacturing; Manufacturing
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

penalties for failing to meet the analyst consensus estimate are higher for firms that give quarterly earnings guidance and in the post-SOX period. Our evidence suggests that (i) boards appear to react directly to managers' ability to meet earnings targets or to the... View Details
Keywords: Sean Silverthorne
  • April 1999
  • Article

Diversification Strategies of British Trading Companies: Harrisons & Crosfield c1900-c1980

By: G. Jones and Judith Wale
This article examines the diversification strategies and organisational competencies of Harrisons & Crosfield, a British-based multinational, between 1900 and 1980. There is an accumulating body of case study evidence on the historical evolution of British... View Details
Keywords: Organizational Change and Adaptation; Diversification; Knowledge Use and Leverage; Competency and Skills; Great Britain
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  • 01 Dec 1997
  • News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

shareholder in our business. I think we are really showing that horizontal integration and synergies can work. I am also very proud that we are one of the first real cars on the information superhighway. People talk about it a lot, but we... View Details
  • 29 Oct 2020
  • Blog Post

Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

attend college at Emory University in Atlanta, GA, and I enjoyed the mix of the liberal arts, inquiry-based learning, and specialized accounting & information systems instruction. What were you doing before grad school and what led... View Details
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

explore the challenges of information collection and analysis. Students will, experientially, gain insights into how information is used and be exposed to a framework for identifying and evaluating... View Details
Keywords: Martha Lagace
  • 15 Nov 2018
  • Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
Keywords: by Sean Silverthorne; Agriculture & Agribusiness
  • Web

2022 Reunion Presentations - Alumni

Structure for Empowerment in Growing Multi-unit Organizations Professor Tatiana Sandino (DBA 2004) + More Info – Less Info As businesses grow, founders lose the ability to set direction through informal... View Details
  • Web

Strategy Execution Online Course | HBS Online

tools, skills, and frameworks to successfully implement strategy within your organization and drive impactful results. 8 weeks 5-8 hours per week 6 modules Self-Paced with regular deadlines This course earns you a Certificate of... View Details
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

The average billion-dollar company spends as many as 25,000 person-days per year putting together the budget. If this all paid off in shareholder return, that would be fine. But few organizations can make that claim. In fact, many firms... View Details
Keywords: by Loren Gary
  • 26 May 2016
  • News

Mary Callahan Erdoes, MBA 1993

passionate about giving back to society and is particularly interested in supporting women and children. She has served on UNICEF’s board of directors since 2005 and recently joined the board of the Robin Hood Foundation, an organization... View Details
Keywords: Susan Young; Monetary Authorities-Central Bank; Finance