Improving Productivity - Publications - Faculty & Research

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

Productivity will improve as the alternation of job assignments eliminates the 'indispensable' worker." Connie Luthy says, "I have practiced 'Just-In-Time' hiring ... in the pharmaceutical... View Details

Keywords: by James Heskett

18 Apr 2017
First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting... View Details

Keywords: by Sean Silverthorne

21 Nov 2016
Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

and gotten more efficient in manufacturing, operations, supply chains, and shared service initiatives. But the focus of productivity improvements is shifting, because the biggest opportunity for View Details

Keywords: by Michael Blanding

18 Aug 2009
First Look

First Look: August 18

approximately welfare neutral. Download the paper: http://www.hbs.edu/research/pdf/10-011.pdf Diversity in Experience and Team Familiarity: Evidence from Software Development (revised) Authors:Robert S. Huckman and Bradley R. Staats Abstract In knowledge-intensive... View Details

Keywords: Martha Lagace

27 Dec 2015
Research & Ideas

The Most Popular Stories and Research Papers of 2015

in these features include improving our professional image, authentic leadership, and several Jim Heskett columns that attracted more than 200 reader comments. Finally, the five most-downloaded research working papers are highlighted.... View Details

01 Sep 2008
News

Faculty Books

Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Real Estate

29 Jun 2016
News

The Latest Local Motor: A Self-Driving Bus

off the top price of each item sold. Rogers' plan is to also split another 1 percent to 2 percent among key community members who help improve the design. How long did it take to build a game-changing transportation solution? Rogers says... View Details

25 Feb 2020
News

The Influence of Geography on Work and Innovation

research and development centers fostered more patents than those who had not crossed borders. Since then, the geography of work and innovation has been the focus of his research. These days, Choudhury, the Lumry Family Associate Professor of Business Administration,... View Details

Keywords: April White

01 Sep 2004
News

Joe Toplyn (MBA 1979)

on comedy writing at the People’s Improv Theater in addition to writing for Monk, a USA Network weekly comedy-mystery series. Toplyn and his wife, Sherry, are the parents of two teenage sons. As an undergrad, I worked on the Harvard... View Details

Keywords: comedy writing; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Motion Picture and Sound Recording Industries; Information

01 Mar 2023
News

The Exchange: Micro Management

convincing story about the sector’s success, but to what extent have the loans meaningfully improved livelihoods? That question has been more difficult to track, say Natalia Rigol and Ben Roth. Both development economists and assistant... View Details

Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance

01 Jan 2008
News

Jeffrey R. Immelt, MBA 1982

before moving to GE Medical Systems, where he was named CEO in 1997. Reflecting on his years at GE, Immelt recalls many moments of intense, even painful, learning. “In 1989, I was running the appliance service business in the midst of a big View Details

17 Sep 2001
Research & Ideas

Let Customers Call the Shots

definition of that for the layman? How long has the concept been around in marketing? Wathieu: The idea involves letting consumers take control of variables that are conventionally pre-determined by marketers: product characteristics,... View Details

Keywords: by Martha Lagace

28 May 2019
News

Cure All

interactions between health care providers and payers, as well as antitrust enforcement. Here, they discuss what it would take to improve the provision of care. Say you’re settling into your seat for a short-haul flight, and your seatmate... View Details

Keywords: Hospitals; Health, Social Assistance

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

and 75% rise in licensing revenues from multinationals. Second, using additional information on each scientist in these labs, we examine how their research productivity changed in response to different managers. Notably, we find that the... View Details

Keywords: Dina Gerdeman

Profile

Terrance McGuire

and entrepreneur, during which time they have collaborated on a long list of successful biotechnology startups. “Bob Langer is passionate about improving peoples' lives,” McGuire said. “He was one of the early... View Details

Portrait Project

Jon Rudoe

incredibly lucky to have the talents and opportunities to choose the places where and ways in which we want to leave our impressions on the world. So therefore, what do I plan? I plan to help companies grow, to create wealth for society through View Details

12 Nov 2001
Research & Ideas

Facing the New World Order

Asia, which are both high technology and linked to U.S. production systems. So I want to draw your attention to the fact that we really need to be clear, and I hope we're right also about the distinctions of the short term and the medium... View Details

Keywords: by Staff

03 Apr 2012
News

Just Compensation

an executive’s pay is in line or out of line with performance over a long period of time, like 10 years.” With its benchmarking, the model helps companies and their investors know if pay and performance are aligned. If improvement is... View Details

Keywords: executives; executive compensation; Management, Scientific, and Technical Consulting Services; Professional Services

06 May 2014
First Look

First Look: May 6

examine how the quantity of information generated about firm prospects can be improved by splitting a firm's cash flow into a "safe" claim (debt) and a "risky" claim (equity). The former, being relatively insensitive... View Details

Keywords: Sean Silverthorne

10 May 2011
First Look

First Look: May 10

but also that NEAD chains produced more transplants for highly sensitized and blood type O recipients. Read the paper: http://kuznets.fas.harvard.edu/~aroth/papers/Nonsimultaneous%20Chains%20AJT%202011.pdf Female Empowerment: Impact of a Commitment Savings View Details