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  • All HBS Web  (6,387)
    • People  (41)
    • News  (1,864)
    • Research  (3,052)
    • Events  (34)
    • Multimedia  (56)
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  • 17 Jan 2012
  • First Look

First Look: January 17

  PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not... View Details
Keywords: Sean Silverthorne

    Caroline M. Elkins

    Caroline Elkins is the Thomas Henry Carroll/Ford Foundation Professor of Business Administration in the Business, Government and International Economy unit at HBS. She is also Professor of History and of African and African American Studies at Harvard University, an... View Details

    • 13 Feb 2024
    • Research & Ideas

    Breaking Through the Self-Doubt That Keeps Talented Women from Leading

    applying for job opportunities, particularly more advanced, higher-paying positions, because they’re concerned they aren’t qualified enough, whereas men don’t seem to worry about their skills matching the specific job requirements as much, according to research by... View Details
    Keywords: by Kara Baskin
    • 19 Jan 2010
    • Sharpening Your Skills

    Sharpening Your Skills: Managing the Economic Crisis

    Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I lead in a crisis? What roles does the Board play? What are the... View Details
    Keywords: by Staff
    • 2021
    • Book

    Management as a Calling: Leading Business, Serving Society

    By: Andrew J. Hoffman
    Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details
    Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership
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    Hoffman, Andrew J. Management as a Calling: Leading Business, Serving Society. Stanford University Press, 2021. (Winner of the 2022 PROSE Book Award, Association of American Publishers; Winner of the 2022 Best Book Award, Social Issues in Management Division, Academy of Management; Finalist for the 2022 George R. Terry Book Award, Academy of Management. Chinese Edition: 使命管理, China Science and Technology Press, 2022.)
    • July – August 2011
    • Article

    The Paradox of Samsung's Rise

    By: Tarun Khanna, Jaeyong Song and Kyungmook Lee
    Twenty years ago, few people would have predicted that Samsung could transform itself from a low-cost original equipment manufacturer to a world leader in R&D, marketing, and design, with a brand more valuable than Pepsi, Nike, or American Express. Fewer still would... View Details
    Keywords: Organizational Design; Research and Development; Marketing; Business Processes; Brands and Branding; System; Globalized Markets and Industries; Transformation; Cost; Forecasting and Prediction; Production; Quality; China; India; Turkey
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    Khanna, Tarun, Jaeyong Song, and Kyungmook Lee. "The Paradox of Samsung's Rise." Harvard Business Review 89, nos. 7-8 (July–August 2011): 142–147.
    • 29 Jul 2008
    • First Look

    First Look: July 29, 2008

    the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit... View Details
    Keywords: Martha Lagace
    • March 2021
    • Article

    Loan Guarantees and Credit Supply

    By: Natalie Bachas, Olivia S. Kim and Constantine Yannelis
    The efficiency of federal lending guarantees depends on whether guarantees increase lending supply or simply act as a subsidy to lenders. We use notches in the guarantee rate schedule for Small Business Administration (SBA) loans to estimate the elasticity of bank... View Details
    Keywords: Borrowing and Debt; Financing and Loans; Banks and Banking; Credit
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    Bachas, Natalie, Olivia S. Kim, and Constantine Yannelis. "Loan Guarantees and Credit Supply." Journal of Financial Economics 139, no. 3 (March 2021): 872–894.
    • 21 Dec 2020
    • News

    Why middle managers are feeling the most stressed out during COVID

    • 28 Nov 2019
    • News

    In Praise of the Idle Mind

    • February 1976 (Revised November 1983)
    • Case

    EG&G, Inc. (B)

    By: Michael E. Porter
    Raises the dilemmas of making strategic decisions within an organizational construct. The divestment of a division of the company raises not only strategic issues but organizational and interpersonal ones as well. The decision is framed through the strategic planning... View Details
    Keywords: Business Divisions; Decisions; Business or Company Management; Organizations; Strategic Planning; Strategy; Service Industry
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    Porter, Michael E. "EG&G, Inc. (B)." Harvard Business School Case 376-188, February 1976. (Revised November 1983.)
    • 2021
    • Working Paper

    Trade and the Single Car Market: The EC-Japan Elements of Consensus, 1985–1999

    By: Grace Ballor
    In 1991, in the midst of the program to create a liberal Single European Market and in the context of a new Joint Declaration for cooperation with Japan, the European Commission brokered a private deal to restrict Japanese imports into the European Community for nearly... View Details
    Keywords: Market; Protectionism; Liberalization; Trade; Markets; International Relations; Auto Industry; Europe; European Union; Japan
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    Ballor, Grace. "Trade and the Single Car Market: The EC-Japan Elements of Consensus, 1985–1999." Harvard Business School Working Paper, No. 21-145, June 2021.
    • 10 Nov 2003
    • Research & Ideas

    Globalization: The Strategy of Differences

    markets. This two-track approach turned out to be problematic. The branded business grew to significant volumes but continued to generate losses because the competitive environment was particularly tough for... View Details
    Keywords: by Pankaj Ghemawat
    • January 2008 (Revised May 2009)
    • Case

    Restructuring at Delphi Corporation (A)

    By: Stuart C. Gilson and Sarah L. Abbott
    Delphi Corporation, operating under Chapter 11 bankruptcy protection, has filed a plan of reorganization with the court, under which a consortium of hedge funds led by Appaloosa Management will invest up to $2.6 billion in new equity. Also participating in the plan is... View Details
    Keywords: Restructuring; Capital Structure; Private Equity; Insolvency and Bankruptcy; Investment Funds; Labor and Management Relations; Auto Industry; Service Industry
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    Gilson, Stuart C., and Sarah L. Abbott. "Restructuring at Delphi Corporation (A)." Harvard Business School Case 208-069, January 2008. (Revised May 2009.)
    • April 2008 (Revised May 2009)
    • Case

    Robert Wessman and Actavis' "Winning Formula"

    Robert Wessman took over Actavis in 1999 when it was a failing 90-person domestic generic pharmaceutical maker in Iceland. Within 7 years he had brought Actavis to number 5 worldwide, with 11,000 people, active in 40 countries, global manufacturing, and $1.6 billion.... View Details
    Keywords: Globalized Firms and Management; Business Growth and Maturation; Success; Transformation; Business Strategy; Pharmaceutical Industry; Iceland
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    Isenberg, Daniel J. Robert Wessman and Actavis' "Winning Formula". Harvard Business School Case 808-127, April 2008. (Revised May 2009.)
    • July–August 2020
    • Article

    Price Bargaining and Competition in Online Platforms: An Empirical Analysis of the Daily Deal Market

    By: Lingling Zhang and Doug J. Chung
    The prevalence of online platforms opens new doors to traditional businesses for customer reach and revenue growth. This research investigates platform choice in a setting where prices are determined by negotiations between platforms and businesses. We compile a unique... View Details
    Keywords: Business-to-business Marketing; Platform Competition; Two-Sided Markets; Price Bargaining; Daily Deals; Structural Model; Digital Platforms; Competition; Price; Negotiation
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    Zhang, Lingling, and Doug J. Chung. "Price Bargaining and Competition in Online Platforms: An Empirical Analysis of the Daily Deal Market." Marketing Science 39, no. 4 (July–August 2020): 687–706.
    • February 2012 (Revised March 2014)
    • Case

    Sweet Deal—Industry Self-Regulation of Breakfast Cereal Advertising to Children

    By: Felix Oberholzer-Gee, Dennis Yao, Britta Kelley and Lizzie Gomez
    In response to growing concern about childhood obesity, in February 2006 the Council of Better Business Bureaus (CBBB) announced an initiative to examine its self-regulatory program on children's advertising. The existing program was a voluntary cross-industry program... View Details
    Keywords: Food; Advertising; Ethics; Food and Beverage Industry
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    Oberholzer-Gee, Felix, Dennis Yao, Britta Kelley, and Lizzie Gomez. "Sweet Deal—Industry Self-Regulation of Breakfast Cereal Advertising to Children." Harvard Business School Case 712-463, February 2012. (Revised March 2014.)
    • Program

    Strategic Negotiations

    provide wide-ranging insights into your business challenges and career decisions Who Should Attend Senior executives who face complex and challenging negotiations, such as CEOs, entrepreneurs, board members, View Details
    • 21 Aug 2017
    • Lessons from the Classroom

    Companies Love Big Data But Lack the Strategy To Use It Effectively

    brands goes to digital media. What happens when products with sensors generate such volumes of customer experience data that advertising may be a less significant factor?” Jeff Polzer, of the Organizational Behavior faculty, introduced... View Details
    Keywords: by Dina Gerdeman
    • 10 Jul 2000
    • Research & Ideas

    The State of the Markets

    Stock Exchange (NYSE); and Robert C. Gasser, managing director and head of U.S. equities at J. P. Morgan & Co. Financial exchanges today, Seifert began, must have the business systems of a technology company, with the requisite speed... View Details
    Keywords: by James E. Aisner
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