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(1,751)
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- Events (1)
- Multimedia (5)
- Faculty Publications (705)
- 14 Nov 2006
- First Look
First Look: November 14, 2006
management of variability often requires a company to influence customers' behavior. Managers attempting that kind of intervention can follow a three-step process: diagnosing the behavioral problem, designing an operating role for customers that creates new View Details
Keywords: Sean Silverthorne
- January 2023
- Case
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant
By: Brian Trelstad, Pedro Levindo and Carla Larangeira
Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts... View Details
Keywords: COVID-19 Pandemic; ESG Reporting; Acquisition; Customer Focus and Relationships; Decision Making; Social Entrepreneurship; Environmental Sustainability; Environmental Management; Climate Change; Ethics; Moral Sensibility; Values and Beliefs; Global Strategy; Corporate Governance; Health Pandemics; Human Resources; Human Capital; Crisis Management; Growth and Development Strategy; Marketing; Distribution Channels; Supply Chain; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Culture; Customer Ownership; Relationships; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Science-Based Business; Reputation; Human Needs; Social Issues; Strategy; Equality and Inequality; Beauty and Cosmetics Industry; Brazil; Latin America
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
the consolidation of large food manufacturers has resulted in significant margin compression for his product. That brings CCC’s customer service capabilities to the fore, he continues, describing how the company worked with Frito-Lay to... View Details
- 22 May 2020
- Blog Post
Reflections on Service - Armed Forces Alumni Association Student Profiles
sinking fishing ship that had called out for help. Our ship provided food and water to fishermen who had been stranded for days and made sure that they could get back to their homes and families. What I will remember most were the moments... View Details
- 06 Dec 2021
- News
Rescue & Recovery
that I won’t be able to lead if we’re not transparent.” “As leaders in purpose-driven organizations, we have to remember that it’s not always driven by a hard business decision or legal decision; we have to look at our values and find the... View Details
- 19 May 2015
- First Look
First Look: May 19
virtual currency including electronic payments. Since its inception in 2009 by an anonymous group of developers, Bitcoin has served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- First Look
First Look: March 1
chief supply-chain management officer, chief human resources officer, and CEO. It offers a road map for ambitious managers who want to know which skills they should focus on developing in order to rise up the chain of command. Read the... View Details
Keywords: Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
rapid appearance of clones drove a high level of standardization and modularity in the industry, and value was distributed along the value chain depending on levels of... View Details
Keywords: Martha Lagace
- 17 Sep 2013
- First Look
First Look: September 17
value and momentum strategies has grown significantly since the late 1980s. We provide evidence that this increase in capital has resulted in lower strategy returns. However, consistent with theories of limited arbitrage, we show that... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
fundamentally change the trajectory of a broken system. The bundled payment model, in contrast, triggers competition between providers to create value where it matters—at the individual patient level—and puts health care on the right... View Details
Keywords: Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
Intellectual Property: An Integrated Approach By: Fisher III, William W., and Felix Oberholzer-Gee Abstract—In many organizations, the R&D, strategy, and legal functions are poorly integrated. As a consequence, firms miss opportunities to create and exploit the... View Details
Keywords: Sean Silverthorne
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
during meetings or some other way. For example, gifts and services are appreciated by people more than ever before. Gifts of consumable items are actually valued these days! A fruit basket looks pretty exciting. Especially good are... View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
during meetings or some other way. For example, gifts and services are appreciated by people more than ever before. Gifts of consumable items are actually valued these days! A fruit basket looks pretty exciting. Especially good are... View Details
- 04 Feb 2014
- First Look
First Look: February 4
http://ssrn.com/abstract=2280370 A Formal Theory of Strategy By: Van den Steen, Eric Abstract—What makes a decision strategic? When is strategy most important? This paper studies the structure and value of strategy (in its everyday... View Details
Keywords: Sean Silverthlorne
- 01 Jun 2005
- News
Profiles from the Class of 2005
becoming an engineer, a course he pursued at the University of Virginia. He now jokes about how he “moonlighted” as an engineering student while pursuing his passion for the theater and community service. Upon graduation, Williams knew he wanted an engineering job that... View Details
- 16 Mar 2010
- First Look
First Look: March 16
operations cover food and home and personal care, and its brands include Lipton Tea, Hellmann's, Bird's Eye, Wall's, Ben and Jerry's, Surf, Domestos, Comfort, Dove, Sunsilk, Pond's, Signal, Axe, and Calvin Klein. In particular the book... View Details
Keywords: Martha Lagace
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
stronger demand for home goods and furnishings. Many retailers may be wary about excess inventory and will pare back their ordering. The COVID-19 pandemic is also adversely affecting the supply chains of manufacturers who provide goods to... View Details
- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
government. The renewables world has significantly changed in the past 5 to 10 years though – our scientists and engineers have delivered massive design improvements and our manufacturing and supply chain leaders have delivered... View Details
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
started Finale, I envisioned two scenarios: One was a huge success. The other was a blazing, glorious failure. I figured we would either turn it into a national chain or drive it into the ground trying," he reflects. "In reality, the most... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to perform both at a high level,... View Details
Keywords: by Sean Silverthorne