Educational Support Services - Publications - Faculty & Research

Web

Frequently Asked Questions - Health Care

health care organizations. How can an organization "partner" with the Health Care Initiative? The Health Care Initiative is committed to supporting our students, faculty, alumni, and executive education... View Details

Web

Becoming an Entrepreneur - Alumni

choose your path For many HBS MBA candidates, entrepreneurship rivals general management, consulting, and financial services as a meaningful career path. But by definition, considering entrepreneurship means pursuing something new, and by... View Details

02 Mar 2016
News

David Moss is Rewriting History

Photographed by Webb Chappell In March 2010, the 1787 drafting of the United States Constitution became breaking news. The members of the Texas State Board of Education had convened in Austin to review the state’s history and other social... View Details

Keywords: April White

01 Oct 1999
News

Banking on Success

of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made financial services a fascinating... View Details

Keywords: Deborah E. Blagg

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

data to decipher traits belonging to toxic workers. The result was anonymized personal data of almost 60,000 workers from 11 firms, about 70 percent of which were based in the United States. The positions were similar front-line, customer View Details

Keywords: by Roberta Holland

16 Mar 2009
Research & Ideas

When the Internet Runs Out of IP Addresses

and ultimately make the Internet less useful than it could be. Another important challenge is that if networks can't get new IP addresses, it will be harder to enter many technology businesses. Want to start a new ISP? Or run a service... View Details

Keywords: by Sean Silverthorne; Telecommunications

June 2014
Article

Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations

By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes

Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details

Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry

Citation

Find at Harvard

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details

Keywords: by Sean Silverthorne; Auto

2012
Working Paper

How Short-Termism Invites Corruption—And What to Do About It

By: Malcolm S. Salter

Researchers and business leaders have long decried short-termism: the excessive focus of executives of publicly traded companies-along with fund managers and other investors-on short-term results. The central concern is that short-termism discourages long-term... View Details

Keywords: Business and Shareholder Relations; Public Ownership; Performance Expectations; Economy; Crime and Corruption; Ethics; Trust; Financial Services Industry; United States

Citation

Read Now

01 Dec 2023
News

Case Study: Staking a Claim

Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details

Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

Electric Home Rebate Program,[23] geared towards helping low- and moderate-income households upgrade for clean energy and energy efficiency. The U.S. Department of Energy estimates this will “save households up to a $1 billion on energy bills each year and View Details

Web

Frist Faculty Commons | About

Corporation, and today it is the leading provider of health-care services in the United States. HCA was the subject of a 2012 HBS case study. Thomas F. Frist Jr. is director of the Patricia C. and Thomas F. Frist Jr. Foundation, which... View Details

26 Oct 2010
First Look

First Look: October 26, 2010

campaign" in which a number of individual deals must be put together, often on multiple "fronts," to realize a larger result, typically an ultimate target agreement with sufficient support to make it sustainable. When the... View Details

Keywords: Sean Silverthorne

07 Jun 2021
Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

not that of a beggar, but rather that of an educator of donors and an expander of horizons about how they can personally impact organizations they care about through their philanthropy. You are providing a View Details

Keywords: by Danielle Kost

01 May 2020
Blog Post

5 Reasons to Join a Club at HBS

me with alumni who lead organizations who directly operate or support aviation: from aircraft financing firms to maintenance services companies. It exposed me to areas of the sector I did not know existed.... View Details

18 Oct 2011
First Look

First Look: October 18

restaurants-which kinds of communities support restaurant chains and which kinds of communities tend to support independent local restaurants and food service providers... View Details

Keywords: Sean Silverthorne

20 Dec 2023
News

New School

In the early days of the pandemic in 2020, Curriculum Associates, a Massachusetts-based company that creates research-based print and online instructional and assessment tools, made the decision to make its products free to teachers and students who suddenly found... View Details

01 Sep 2004
News

Alumni Board Wraps Up Year

The survey will measure interest in School-sponsored services and programs and help HBS assess the impact of Executive Education programs. The Global Leadership Forum Committee, chaired by Jean-Marc... View Details

Keywords: Ted Fischer; Educational Support Services; Educational Support Services

01 Dec 2017
News

A ‘One Harvard’ Perspective

Richard Ruback was his advisor. “Even before anyone was talking about ‘One Harvard,’ some of us were trying to make it happen,” notes Tunnell, whose 20th Reunion gift supports the HBS-Harvard Integration Fund. Now a managing director at... View Details

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

had settled on a candidate nor the candidates’ vote shares. This suggests that voters who shift to another candidate are influenced by other types of information, such as media coverage of the campaign or personal discussions. Debates failed to persuade even young and... View Details