Publications

January 2008 (Revised February 2009)
Teaching Note

Leslie Brinkman at Versutia Capital (TN)

By: Julie Battilana and Robert Steven Kaplan

Teaching Note for [407089]. View Details

Keywords: Management; Investment; Financial Services Industry

December 2007 (Revised September 2011)
Case

Global Knowledge Management at Danone (A)

By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen

This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details

Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France

September 2007 (Revised November 2007)
Supplement

Leasing Computers at Persistent Learning (CW)

May 2006 (Revised November 2006)
Case

Willa Seldon at Tides Center (A)

By: Linda A. Hill and Emily Stecker

Willa Seldon, an African-American woman with 16 years of for-profit experience, was hired as executive director of Tides Center, a nonprofit in San Francisco, CA. Tides Center was a fiscal sponsor dedicated to supporting individuals and groups working toward social... View Details

Keywords: For-Profit Firms; Nonprofit Organizations; Transition; Change Management; Leadership Style; Performance; Customer Satisfaction; San Francisco

January 2006 (Revised July 2006)
Supplement

Wikis at Dresdner Kleinwort Wasserstein: (B)

October 2005 (Revised December 2006)
Case

Bennie Wiley at The Partnership, Inc.

Benaree Wiley, an African American, female HBS graduate (class of 1972), was appointed CEO and president in 1991 of The Partnership, a Boston-based nonprofit dedicated to developing leadership potential in professionals of color and in increasing their representation... View Details

Keywords: Organizational Change and Adaptation; Mission and Purpose; Leading Change; Nonprofit Organizations; Leadership Style; Growth and Development Strategy; Service Industry; Boston

April 2004
Supplement

Tax-Motivated Film Financing at Rexford Studios

By: Mihir A. Desai, Gabriel L. Loeb and Mark Veblen

Spreadsheet to (9-203-005). Download only. View Details

July 2003 (Revised December 2003)
Case

Investment Policy at New England Healthcare

By: Jay O. Light, Luis M. Viceira and Akiko M. Mitsui

The Investment Committee of New England Healthcare must decide how to invest three long-term investment pools: a long-term, endowment-type fund and two pension plans. In particular, the committee is evaluating whether the two pension funds--one is a "final salary"... View Details

Keywords: Decisions; Asset Management; Investment; Investment Portfolio; Policy; Taxation; Health Industry; England

June 2003 (Revised April 2006)
Case

Irene Charnley at Johnnic Group (B)

By: Linda A. Hill and Maria Farkas

Supplements the (A) case. View Details

Keywords: Telecommunications Industry; South Africa

January 2003 (Revised January 2005)
Case

Peter Isenberg at Fischer Stevens (B)

By: Linda A. Hill and Maria Farkas

Supplements the (A) case. View Details

Keywords: Banking Industry

October 2001 (Revised August 2002)
Case

Silvio Napoli at Schindler India (C)

By: Michael Y. Yoshino and Perry Fagan

Supplements the (A) case. View Details

Keywords: India; Switzerland

June 2001 (Revised May 2002)
Case

Innovation at Progressive (C): Auto Repair

By: Frances X. Frei and Hanna Rodriguez-Farrar

Analyzes whether Progressive should enter the auto repair industry. The critical decision is whether the competencies that made Progressive succeed in the auto insurance industry can translate to the auto repair industry. View Details

Keywords: Market Entry and Exit; Innovation and Invention; Insurance Industry; Service Industry; Auto Industry

September 2000
Teaching Note

Strategic Services at Andersen Consulting TN

By: Thomas J. DeLong

Teaching Note for (9-899-065). View Details

Keywords: Consulting Industry

April 2000
Case

E-Business at Honeywell International (B): E-Hubs

By: Rosabeth M. Kanter and Daniel Galvin

Keywords: Web

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March 2000 (Revised May 2000)
Case

Ethan Berman at RiskMetrics Group (B)

Supplements the (A) case. View Details

October 1999 (Revised September 2005)
Supplement

Meg Whitman at eBay Inc. (B)

Supplements the (A) case. View Details

September 1999 (Revised September 2005)
Case

Strategic Deal Making at Millennium Pharmaceuticals

A small start-up in 1993, Millennium Pharmaceuticals was a name-brand biotechnology company by the end of 1998, with a market capitalization of $1.4 billion. The Cambridge-based company's growth strategy had relied heavily on building alliances for early-stage drug... View Details

Keywords: Alliances; Negotiation Deal; Growth and Development Strategy; Pharmaceutical Industry; Cambridge