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- All HBS Web
(2,291)
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- News (387)
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- Faculty Publications (707)
- 24 Oct 2006
- First Look
First Look: October 24, 2006
political conflict and individual and group biases occasioned by organizational differentiation. We categorize the sources of functional bias into intentional, driven by misalignment of incentives, and unintentional resulting from... View Details
Keywords: Sean Silverthorne
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
then the vendor is placed financially at risk for the costs of patient medical care and is responsible for coordinating all aspects of care for those patients. The vendor is often also involved with other chronically ill patients of the... View Details
- 28 Sep 2021
- News
Alumni Connections Drive Career Opportunities for Students
network. HBS’s 87,000-plus alumni serve as change makers and an important resource for students. Early in the pandemic, the CPD team made an appeal to alumni and recruiting partners that resulted in nearly 1,000 new full-time and... View Details
Keywords: Becca Carnahan
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Breakthrough Service is Different.” What is your definition of breakthrough service, and why is it different? Sasser: Breakthrough services are those that provide extraordinary results and a high-quality experience for customers and... View Details
- 15 Jul 2014
- First Look
First Look: July 15
http://www.hbs.edu/faculty/Publication%20Files/13-039%20Nov%202012_612ce7e2-7f81-4eea-9126-3c0964f2be2f.pdf August 2013 Journal of Financial Economics Search-Based Peer Firms: Aggregating Investor Perceptions Through Internet Co-Searches... View Details
Keywords: Carmen Nobel
- 01 Mar 2025
- News
Venture: Time Heals All
and type of patients on the ward and the skills required to care for them, along with constraints on individual nurses, such as the number of consecutive hours they can safely work. All in all, building schedules can take a manager up to 20 hours a week, and the View Details
- 08 Oct 2021
- Research & Ideas
How Newspaper Closures Open the Door to Corporate Crime
Professor Jonas Heese. When local newspapers shutter, some businesses evidently treat the lack of press coverage as permission to act badly and end up committing more illegal violations, including pollution, workplace safety infractions, and View Details
Keywords: by Avery Forman
- 04 Mar 2014
- First Look
First Look: March 4
exist when couples are present. This article's main result is that a stable matching exists when there are relatively few couples and preference lists are sufficiently short relative to market size. We also discuss incentives in markets... View Details
Keywords: Sean Silverthorne
- 01 Jun 2014
- News
Screen Saver
Dallas, and Detroit.) When Lopez became the company's fourth CEO, succeeding Peter Brown in 2009, the company had seen some rough years. "In the early 2000s, the industry had a brush with death," Lopez recalls. "The result was a very... View Details
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
the technology. In fact, we find no differential effect of financial depth on the diffusion of capital-intensive technologies in the late stages of diffusion or in late adopters. Our results are consistent... View Details
Keywords: Dina Gerdeman
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
long way to go to knock off the established credit card system, Shih says. "Ecosystems are very delicately balanced, and the current payment system represents a balance that has resulted from 40 years of evolution. There's a lot of... View Details
- 20 Sep 2011
- First Look
First Look: September 20
more likely to involve collaboration across locations, particularly with inventors from the firm's primary R&D site. Our results suggest that R&D dynamics in clusters are heavily influenced by multi-location firms with innovative... View Details
Keywords: Sean Silverthorne
- 11 Feb 2014
- First Look
First Look: February 11
productivity of EHR use and delegation. We then explored the interaction between these 2 strategies and the role of practice size. Results: Greater EHR use and greater delegation were independently associated with higher levels of productivity. An increase in EHR use... View Details
Keywords: Sean Silverthorne
- 18 Feb 2002
- Research & Ideas
Wrap-up: Software, Telecom, and Recovery
telecom business. The panelists responded that there is not much distinction between the types of value VCs add. They are, in general, quite cautious as a result of an obvious shakeout in service and the inevitable shakeout in equipment.... View Details
- 29 Jun 2016
- Op-Ed
What Hath the United Kingdom Wrought?
trading block in the world. Financial markets had been complacent and were caught off guard by an early morning earthquake that affected most traded asset classes around the globe. Prime Minister David Cameron announced his resignation,... View Details
Keywords: by Dante Roscini
- 01 Jun 2007
- News
Mission Possible
action,” she adds. Of course, many alums will continue to follow the more traditional path of doing well professionally before taking up social entrepreneurship in later life. A generation of economic prosperity has made it possible for an increasing number of View Details
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
On August 15th, Aetna announced that it would reduce by 80 percent its participation in the Obama administration’s public exchanges for health insurance policies in 2017, citing significant financial losses. The move came just a few weeks... View Details
- 01 Feb 2002
- News
Springboard Boosts Funding Prospects for Women Entrepreneurs
soon to tell how the entrepreneurs fared financially as a result of the event. But Andrea C. Silbert (MBA '92), founder and CEO of the Center for Women & Enterprise, noted that 90 percent of the companies... View Details
- 15 Jun 2010
- First Look
First Look: June 15
institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine. The results of our comparative study... View Details
Keywords: Martha Lagace
- 01 Mar 2011
- News
Alumni Books
we be good? How can we understand financial managers' ethical failings, which destroyed lives and brought nations and the global economy close to collapse? Das seeks answers to these questions in the Mahabharata, the 2,000-year-old... View Details