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- All HBS Web
(2,440)
- News (407)
- Research (1,757)
- Events (15)
- Multimedia (3)
- Faculty Publications (686)
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
written by Lal with HBS colleague David Bell, was published in Quantitative Marketing and Economics last June. Lal discusses his findings with Manda Salls. Salls: Frequent shopper programs have become part of the shopper's landscape. What... View Details
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details
Keywords: Martha Lagace
- 28 May 2008
- First Look
First Look: May 28, 2008
Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details
Keywords: Martha Lagace
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After substantial planning problems... View Details
Keywords: Martha Lagace
- 01 Nov 2010
- Research & Ideas
How IT Shapes Top-Down and Bottom-Up Decision Making
Technology on Firm Organization," a paper she cowrote with Nicholas Bloom of Stanford University and Luis Garicano and John Van Reenen of the Centre for Economic Performance, London School of Economics. "Technologies that make... View Details
Keywords: by Carmen Nobel
- 26 Apr 2016
- First Look
April 26
April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to contract... View Details
Keywords: Sean Silverthorne
- 11 Feb 2014
- First Look
First Look: February 11
a 5.3% increase in RVUs per clinician workday; an increase in delegation of EHR tasks of 1 standard deviation resulted in an 11.0% increase in RVUs per clinician workday (P August 2013 Journal of Development Economics Evolution of Land... View Details
Keywords: Sean Silverthorne
- 23 May 2016
- Research & Ideas
A Little Understanding Motivates Copyright Abusers to Pay Up
Enforcement: Evidence from Two Field Experiments, co-written with Julie Holland Mortimer of Boston College and the National Bureau of Economic Research. The paper was updated earlier this year. Their findings about how to motivate... View Details
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
capital processes to create value for its peripheral technologies. If there were promising technologies within Xerox that were not being utilized in Xerox's businesses, XTV provided a new path for them to enter the market. If that technology subsequently created... View Details
Keywords: by Henry Chesbrough
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
companies that have tried to improve their go-to-market strategies, we have learned that almost everyone agrees it is difficult to effect significant change in distribution channels. Even though technology has made access to customers easier, View Details
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
Policies that would create net benefits for society but would also involve costs frequently lack the necessary support to be enacted because losses loom larger than gains psychologically. To reduce the harmful consequence of loss... View Details
Keywords: Martha Lagace
- 07 Dec 2010
- First Look
First Look: Dec. 7
in the world. Productivity was stagnant and economic growth had slowed down significantly since the 1990s. What should Velasco do amid growing public discontent? Was it really in Chile's best interest to keep saving the copper wealth?... View Details
Keywords: Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
sustainable change in particular-can be most effectively managed. The book begins by laying out the economic case for change, while subsequent chapters describe how leaders at firms such as Du Pont, IBM, and Cemex have transformed their... View Details
Keywords: Sean Silverthorne
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
articles had been sent to the execs about the good and the bad aspects of the existing systems. A small team of people had focused carefully on the economic analysis, looking closely at our current software programs, in particular. At the... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 09 Oct 2017
- Research & Ideas
Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements
and politicians on its most popular shows. Fox News Channel had spread rapidly by the 2000 presidential election, its expansion fueled by the wealth accrued by Murdoch and his wildly successful media empire. The speed and breadth of this growth provided View Details
- 30 Oct 2006
- First Look
First Look: October 31, 2006
capital are also important for the effect of FDI on economic growth. Download working paper: http://papers.nber.org/papers/W12522 A New Framework for Analyzing and Managing Macrofinancial Risks of an Economy Authors:Dale F. Gray, Robert... View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a service agreement that defines... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 13 May 2014
- First Look
First Look: May 13
services obtained in return, reduces general anti-tax sentiment, and holds satisfaction with tax payment stable despite increased compliance with tax dues. With tax noncompliance costing the U.S. government $385 billion annually,... View Details
Keywords: Sean Silverthorne
- 05 Feb 2013
- First Look
First Look: Feb. 5
David F., Eric C. So, and Charles C.Y. Wang Publication:Journal of Accounting & Economics Abstract Firms with central or well-connected boards of directors earn superior risk-adjusted stock returns. Initiating a long position in the... View Details
Keywords: Sean Silverthorne