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  • All HBS Web  (2,233)
    • News  (181)
    • Research  (1,865)
    • Events  (17)
    • Multimedia  (2)
  • Faculty Publications  (1,006)
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  • November 2010 (Revised April 2011)
  • Supplement

Aman Resorts (B)

By: Eugene Soltes and Aldo Sesia
The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case. View Details
Keywords: Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Compensation and Benefits; Employees; Performance Evaluation; Motivation and Incentives; Accommodations Industry
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Soltes, Eugene, and Aldo Sesia. "Aman Resorts (B)." Harvard Business School Supplement 111-015, November 2010. (Revised April 2011.)
  • September 1987 (Revised October 1987)
  • Background Note

The Job of the General Manager

By: James L. Heskett
Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value
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Heskett, James L. "The Job of the General Manager." Harvard Business School Background Note 388-035, September 1987. (Revised October 1987.)
  • 01 Dec 1998
  • News

Short Takes

directors hold large blocks of stock in public corporations, those firms experience increased performance relative to competing firms whose board members lack such significant holdings. "Sophisticated... View Details
Keywords: Judith A. Ross
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

representing more than 200 of the world’s largest companies, has recently launched investor forums dedicated to the culture of health, often featuring prominent CEOs like Paul Polman of Unilever and Alex Gorsky of Johnson & Johnson. In 2015, Harvard Business Review... View Details
Keywords: by Danielle Kost; Health
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

financial purpose. Because BlackRock manages more than $6 trillion in assets, Mr. Fink’s announcement has the potential to help change companies’ behaviors in big ways. But this will happen only if BlackRock and other large asset managers add social View Details
Keywords: by Julie Battilana
  • Web

Online Digital Marketing Strategy Course | HBS Online

Pattern Brands CEO Asmita Dubey, L'Oreal CMO Changes in Distribution Show Hide Details Concepts DTC Brands: Fad or Disruption? DTC Brands: Innovations and Challenges, Part I DTC Brands: Innovations and Challenges, Part II Incumbent Responses Featured Exercises View Details
  • 01 Dec 2002
  • News

HBS Alumni Association Board of Directors: President's Report

addition, it will examine marketing strategies for existing programs and services and evaluate their effectiveness relative to the alumni audience they are targeting. The committee will serve as a resource... View Details
  • 11 Feb 2019
  • Research & Ideas

The Business of Saving the Planet

examines the interplay between common and strategic practices. Relative Performance Transparency: Effects on Sustainable ChoicesWe study how transparency into the levels and changes of View Details
Keywords: by Sean Silverthorne; Energy; Green Technology
  • 04 Sep 2001
  • Research & Ideas

Five Questions for Max Bazerman

mythical fixed-pie often prevents parties from even looking for wise solutions. Q: In doing research for the book, were you surprised by anything you ran across? A: I was surprised by what I learned about my own political views. I have always had strong opinions about... View Details
Keywords: Re: Max H. Bazerman
  • 01 Jun 2002
  • News

Up to the Challenge: Ken Baumgartner - Sticking with It

to his future. He came to HBS at the suggestion of former Boston Bruin Gordon Kluzak (MBA '98), who had made a similar transition several years earlier. Baumgartner shifted from the NHL rink to the HBS classroom with relative ease. While... View Details
Keywords: Amy Burton; hockey; education; family; career paths; personal priorities; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 17 May 2010
  • Research & Ideas

What Brazil Teaches About Investor Protection

today: the companies themselves. During that period, investor protection laws in Brazil were relatively weak—yet investors bought equity on a "massive scale," according to Harvard Business School professor Aldo Musacchio,... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

factories in the US,” Toffel says. Timing is everything Previous research showed that the accuracy of third-party audits is affected by factors such as the inspector’s gender and work experience. Ibáñez and Toffel wanted to look at the effect of scheduling because it’s... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 13 May 2008
  • First Look

First Look: May 13, 2008

These performance differences appear to be partially explained by the buy-side's higher retention of poor-performing analysts and by differences in performance benchmarks used to View Details
Keywords: Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details
Keywords: by Martha Lagace
  • February 2008 (Revised May 2008)
  • Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
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Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
  • 01 Dec 2010
  • News

Additional alumni books for your consideration.

The Corporate Lattice: Achieving High Performance in the Changing World of Work by Cathleen Benko (MBA ’89) and Molly Anderson (Harvard Business Review Press) The authors argue that a lattice model rather than the corporate ladder is... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 26 Aug 2014
  • First Look

First Look: August 26

behaviors associated with building social capital influence individuals' psychological experiences and work outcomes. August 2014 Child Development Why We Think We Can't Dance: Theory of Mind and Children's Desire to Perform By: Chaplin,... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • Research & Ideas

“Blank” Inside: Branding Ingredients

ingredient is central to the functional performance of the final product. Think Shimano gear systems on performance bicycles or Monsanto's Nutrasweet, added to Equal sweetener. 3. The final products are not... View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

of lighter labor market regulations and more human capital specialize relatively more in people management. There is evidence for complementarities between information and communication technology, decentralization, and management, but... View Details
Keywords: Sean Silverthorne
  • 01 Apr 1999
  • News

Africa Business Club Discusses Continent's Opportunities

The Africa Business Club hosted its first-ever conference at the School on January 30. The relatively new club, founded in 1997 to help increase awareness at HBS of business and career opportunities on the African continent, chose... View Details
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