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  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

the vendor of outsourced services can improve the efficiency and perhaps the quality of services delivered—particularly in health care, where outsourcing is on the rise. In... View Details
Keywords: by Paul Guttry; Health
  • November 2008
  • Journal Article

Can Research Committees Add Value for Investors? An Analysis of Lehman Brothers' Ten Uncommon Values® Recommendations

By: Boris Groysberg, Paul M. Healy and Yang Gui
Since 1949 Lehman Brothers has used an investment committee to select the top ten recommendations made by its analysts each year. We examine the performance of this committee's recommendations and find that on average its selections generated abnormal returns of 2.7%... View Details
Keywords: Forecasting and Prediction; Stocks; Financial Markets; Investment; Investment Return; Governing Rules, Regulations, and Reforms; Performance Expectations; Groups and Teams; Research; Value Creation
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  • Web

3.3 Student Cost of Attendance | MBA

3.3 Student Cost of Attendance The student Cost of Attendance is calculated based upon projected educational expenses during a 9-month academic year (10 months for the first... View Details
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

others. Result: Carnegie Steel became the low cost, high quality producer of a commodity vital to the creation of the modern world. Carnegie sold his company to J.P. Morgan,... View Details
Keywords: by Richard S. Tedlow
  • 01 Aug 2016
  • Blog Post

Reflecting on the Value of an MBA

You get a lot of good advice at HBS. I’ve kept pretty much every single sheet of paper I’ve received while I’ve been here, trying to retain it for later. One sticks with me now as I head back into the world... View Details
  • 01 Sep 2003
  • News

HBS Alumni Association Board of Directors: President’s Report

Education reunion attendees and found that while only subtle changes were needed to improve the MBA reunion experience, the Executive Education model should be addressed more closely. The committee’s... View Details
Keywords: Ted Fischer; Educational Services; Educational Services
  • 2025
  • Working Paper

The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

By: Paige Tsai and Ryan W. Buell
As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details
Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
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  • 01 Dec 2019
  • News

Impact: Business in an Age of Sustainability

educated business leaders able to develop solutions to challenges of their time. Today our faculty’s research is guiding both student and alumni understanding of sustainability... View Details
  • April 2025
  • Article

Serving with a Smile on Airbnb: Analyzing the Economic Returns and Behavioral Underpinnings of the Host’s Smile

By: Shunyuan Zhang, Elizabeth Friedman, Kannan Srinivasan, Ravi Dhar and Xupin Zhang
Non-informational cues, such as facial expressions, can significantly influence judgments and interpersonal impressions. While past research has explored how smiling affects business outcomes in offline or in-store contexts, relatively less is known about how smiling... View Details
Keywords: Sharing Economy; Airbnb; Image Feature Extraction; Machine Learning; Facial Expressions; Prejudice and Bias; Nonverbal Communication; E-commerce; Consumer Behavior; Perception
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  • Web

The Arts of Communication - Course Catalog

holding an employee accountable, giving a peer critical feedback, speaking on your feet, influencing someone to change their behavior, resolving conflicts, and more. This class is for anyone ready to take risks, hungry to receive and apply feedback, and eager to... View Details
  • March 2014 (Revised January 2017)
  • Case

From Beijing Jeep to ASC Fine Wines: The Story of an American Family Business in China

By: William C. Kirby and Erica M. Zendell
In 1985, Don St. Pierre Sr. became President of Beijing Jeep, the troubled joint venture between American Motor Corporation and the Chinese government to build Jeep Cherokees in China. Just over a decade later in 1996, leveraging contacts from his time in the... View Details
Keywords: Entrepreneurship In Emerging Markets; China; Joint Ventures; Wine Industry; International Entrepreneurship; International Business; Exports; Chinese Manufacturing; Business And Government Relations; Ownership Stake; Strategy; Operations; Auto Industry; Food and Beverage Industry; China
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  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

separate track for social enterprise ventures, and in 2009 the contest opened to first-year students with the understanding that it shouldn't detract from coursework preparations. “If you look at the quality View Details
Keywords: by Julia Hanna; Education
  • Dec 01 2020
  • Testimonial

Participants Share the Experience of a Virtual GMP

  • 17 Sep 2019
  • Cold Call Podcast

How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

Keywords: Re: Amy C. Edmondson; Health
  • 16 Dec 2020
  • News

A Creator in the Era of Disruption

granted. Morrell: Alex Lazarow says this focus on deep impact differentiates frontier startups from their California counterparts. Lazarow: In Silicon Valley, less than 20% of unicorns are in industries like financial services, health... View Details
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

Education staff.EE: What led you to develop the "Women Leading Business" forum? Hart: I'd observed in the School's Executive Education programs—AMP, PMD, and OPM, for example—that the women... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
  • 20 Feb 2019

Peek Program Chat at University of Washington

Please join us for an informal discussion with a Peek Ambassador. Peek Weekend is a residential educational experience designed for college students to gain knowledge and insight into the MBA degree. View Details
  • Web

Admissions Process

Researching Our Program Offerings Offered in both virtual and in-person formats, our executive development programs enable you to deepen your knowledge, broaden your skill set, and collaborate with a global network of peers. To compare... View Details
  • November 2010
  • Article

Which of These People Is Your Future CEO?

By: Boris Groysberg, Andrew Hill and Toby Johnson
Americans have long believed that U.S. military officers-trained for high-stakes positions, resilience, and mental agility-make excellent CEOs. That belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience... View Details
Keywords: Experience and Expertise; Training; Leadership Style; Managerial Roles; Situation or Environment; United States
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  • 24 Apr 2014
  • News

Improving the lives of underprivileged children in rural India

Through the Bharti Foundation, which was launched in 2000, Sunil Bharti Mittal (OPM 27, 1999), founder and chairman of Bharti Enterprises, advances his belief that quality View Details