Publications

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

performance throughout his career. We highlighted McVay’s penchant for surrounding himself with effective staff and willingness to delegate tasks to them. Here, we raise another skill of his that bodes well... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

2020
Book

Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy

By: Michael Beer

Is Silence Killing Your Strategy?
In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details

Keywords: Honesty; Communication; Organizational Culture; Trust; Strategy; Performance Effectiveness

April 2011
Teaching Note

European Union: The Road to Lisbon (TN)

By: J. Gunnar Trumbull and Diane Choi

Teaching Note for 711032. View Details

Keywords: Currency; Financial Crisis; Problems and Challenges; Performance Effectiveness; Portugal

02 Jan 2013
What Do You Think?

Should We Rethink the Promise of Teams?

identify and encourage introverts I wonder if Einstein's creative unconventional thinking was suppressed what the world would have lost." Most respondents offered advice for insuring the effective use of teams. Much of it concerned team... View Details

Keywords: by James Heskett

May 2011
Article

Extreme Productivity

By: Robert C. Pozen

A veteran top executive at two giant mutual fund companies, the author has also been an attorney, a government official, a law school professor, and a business school professor-sometimes simultaneously. Over the years, he has devised a number of principles and... View Details

Keywords: Managerial Roles; Time Management; Performance Capacity; Performance Effectiveness; Performance Productivity; Personal Development and Career

October 2021
Article

Board Design and Governance Failures at Peer Firms

By: Shelby Gai, J. Yo-Jud Cheng and Andy Wu

Our study introduces board committees as a crucial determinant of board actions. We examine how directors who structurally link different board committees—referred to as multi-committee directors (MCDs)—explain why some board actions are merely symbolic while others... View Details

Keywords: Board Committees; Board Monitoring; New Director Nomination; Peer Financial Restatements; Governing and Advisory Boards; Corporate Governance; Performance Effectiveness

Read Now

1999
Chapter

Organizing for Worldwide Effectiveness: The Transnational Solution

By: C. A. Bartlett and S. Ghoshal

Keywords: Globalized Firms and Management; Performance Effectiveness; Organizational Design

June 1996 (Revised July 2004)
Case

Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (C)

By: Krishna G. Palepu, V. Kasturi Rangan and Sarayu Srinivasan

Discusses the resolution of the canceled power project in Maharashtra. The contract between the American gas giant and Indian state government is renegotiated. View Details

Keywords: Negotiation Deal; Infrastructure; Outcome or Result; Performance Effectiveness; Energy Industry; United States

June 1993
Case

Laura Ashley (A): Creating a World Class Service Organization in Support of a Global Brand & Federal Express

By: Shoshana Zuboff

Keywords: Service Operations; Customer Focus and Relationships; Performance Effectiveness; Apparel and Accessories Industry

November 2004 (Revised August 2008)
Case

KIPP National (A) (Abridged)

The KIPP Academies are, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the Pisces Foundation, to discuss the... View Details

Keywords: Middle School Education; Framework; Leadership; Performance Effectiveness; Programs; Expansion

04 Jun 2008
News

Whistle While You Work

bought into that, too, until one day he had a transformational insight. “The conductor’s power depends on his ability to make other people powerful. I started paying attention to how I was enabling my musicians to be the best performers... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

May 2006
Case

Nokia in 2003

By: Paul M. Healy

Examines the challenges facing a money manager who owns stock in Nokia, the leading wireless handset provider. Two analysts covering the stock make very different predictions about the economies of the industry, Nokia's future performance, and stock recommendations.... View Details

Keywords: Financial Reporting; Forecasting and Prediction; Performance Effectiveness; Performance Evaluation; Problems and Challenges; Electronics Industry

February 1997 (Revised October 1999)
Case

3M: Negotiating Air Pollution Credits (C)

By: Michael A. Wheeler and Thomas Dretler

An epilogue to the (A) and (B) cases, this describes the final steps in implementing the agreement 3M made with Procter and Gamble and with local public officials and interest groups. View Details

Keywords: Agreements and Arrangements; Pollutants; Negotiation Participants; Performance Effectiveness; United States

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

is down, therefore basket size is down—so everybody in the mall is affected by traffic being down. If you have two or three major traffic-driving tenants in trouble, this affects the entire mall. This then creates a domino effect in the... View Details

Keywords: by Sean Silverthorne; Retail

1 Jan 2021
Interview

Encore Teams That Succeed with Amy Edmondson

By: Amy C. Edmondson and Wanda Wallace

Teams in which people are not afraid to speak up, to challenge, to risk saying a wild idea are teams with the best performance. Google has found that psychological safety is a key component of their best teams. Yet, people are afraid of causing trouble, looking... View Details

Keywords: Psychological Safety; Organizational Culture; Trust; Groups and Teams; Performance Effectiveness

12 Oct 1999
Research & Ideas

Right from the Start: Common Traps for the New Leader

In this excerpt from Chapter 1 of the their book, Dan Ciampa and HBS Professor Michael D. Watkins describe some of the common traps into which new leaders can fall. Falling Behind The Learning Curve Not using the time before entry View Details

Keywords: by Dan Ciampa & Michael D. Watkins

January 2007 (Revised July 2007)
Case

Clear Channel Communications, Inc.

By: Felix Oberholzer-Gee and Carole Winkler

Discusses the rise of Clear Channel Communications, Inc. (CC) as the most important radio broadcasting company in the United States. While CC can look back on a glorious past, it faces a multitude of business issues: radio listenership is in decline, media deregulation... View Details

Keywords: History; Media; Performance Effectiveness; Public Opinion; Business and Government Relations; Media and Broadcasting Industry; United States

2010
Working Paper

Reversing the Queue: Performance, Legitimacy, and Minority Hiring

By: Andrew Hill and David A. Thomas

Studies of minority hiring have found that poor-performing firms or firms in highly competitive contexts are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management. Management positions... View Details

Keywords: Diversity; Selection and Staffing; Leadership; Managerial Roles; Performance Effectiveness; Sports Industry; United States