Organizational Performance - Publications - Faculty & Research

01 Dec 2011
News

At Your Service

managers would probably admit to being better at some aspects of their jobs than others, but to be clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

internal competition — trying to look better than other people. All of these forces are extrinsic motivators. They may get people to perform in the short run, but they lead people to feel that they're not doing their work because of their... View Details

Keywords: by Mallory Stark & Martha Lagace

29 Jun 2007
First Look

First Look: June 29, 2007

significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107066 Dr. Iqbal Survé at Sekunjalo Investment Group (A) Harvard Business School Case 407-019 Dr. Iqbal Surve,... View Details

Keywords: Martha Lagace

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

February 2025
Case

Luca de Meo at Renault Group (A) (Abridged)

By: Emily Truelove, Linda A. Hill and Lydia Begag

When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details

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19 Jun 2012
First Look

First Look: June 19

making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, and we know from previous research that the View Details

Keywords: Sean Silverthorne

14 Oct 2014
First Look

First Look: October 14

Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees... View Details

Keywords: Sean Silverthorne

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

enables the fledgling units to share important resources from the traditional units—cash, talent, expertise, customers, and so on," they write, "but the organizational separation ensures that these new units' distinctive... View Details

Keywords: by Paul Michelman

23 Apr 2001
Research & Ideas

The Gulf: It’s a Family Affair

Davis Goes To Hbs I was originally trained in economics, getting my undergraduate and Masters degrees in this field. I was working in Boston as an economist in my early twenties and realized that I really liked psychology—and family psychology at that. I stumbled onto... View Details

Keywords: by Wendy Guild & Andrea Schulman

22 Mar 2016
First Look

March 22, 2016

forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details

Keywords: Sean Silverthorne

30 Apr 2019
First Look

New Research and Ideas, April 30, 2019

engagement? To answer these questions, we utilized self-determination theory to examine whether reward satisfaction predicted employee well-being, job satisfaction, intrinsic motivation, and affective commitment, as well as valuable View Details

Keywords: Dina Gerdeman

Web

Privacy Statement (English) - Global

personal data protection laws, including the GDPR. 5. SECURITY OF PERSONAL DATA We have taken appropriate technical and organizational measures to provide a level of security for the personal data appropriate to the risk. Unfortunately,... View Details

20 Feb 2008
First Look

First Look: February 20, 2008

world and capture relevant management information. In 2007, ProntoWash, an international car-wash company based in Argentina, was planning for rapid growth through a combination of owned and franchised operations. CEO Sergio Kompel needed to find a View Details

Keywords: Martha Lagace

01 Dec 2017
News

Alumni and Faculty Books for December 2017

extraordinary musical talent who neglects the deeper, spiritual part of himself in the excitement of pursuing his performance career of playing to large crowds. After a crisis of self-doubt, he returns to his grandfather's mountain cabin... View Details

May 2024 (Revised May 2025)
Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene

Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

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13 Oct 2015
First Look

October 13, 2015

James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart, connected products have on... View Details

28 Oct 2014
First Look

First Look: October 28

to see a complex technical system in an abstract way and change the system's structure by rearranging its components. In this paper, I argue that the essence of dynamic architectural capabilities lies in the effective management of bottlenecks and modules in... View Details

Keywords: Carmen Nobel

26 Jun 2012
First Look

First Look: June 26

Ashraf, Oriana Bandiera, and Kelsey Jack Abstract A substantial body of research investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive... View Details

Keywords: Sean Silverthorne

18 Feb 2014
First Look

First Look: February 18

Abstract—Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information... View Details

Keywords: Sean Silverthorne

February 2025
Case

Luca de Meo at Renault Group (A)

By: Emily Truelove, Linda A. Hill and Lydia Begag

When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details

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At Your Service

John Irving’s Lessons for Business

First Look: June 29, 2007

7 Trends to Watch in 2022

Luca de Meo at Renault Group (A) (Abridged)

First Look: June 19

First Look: October 14

Balancing the Future Against Today’s Needs

The Gulf: It’s a Family Affair

March 22, 2016

New Research and Ideas, April 30, 2019

Privacy Statement (English) - Global

First Look: February 20, 2008

Alumni and Faculty Books for December 2017

Hakluyt: From Corporate Intelligence to Trusted Advisors

October 13, 2015

First Look: October 28

First Look: June 26

First Look: February 18

Luca de Meo at Renault Group (A)