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  • All HBS Web  (4,383)
    • People  (4)
    • News  (1,307)
    • Research  (1,929)
    • Events  (49)
    • Multimedia  (112)
  • Faculty Publications  (1,275)
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  • February 2000 (Revised October 2000)
  • Case

Open Market, Inc.: The E-Commerce Wars

By: James I. Cash Jr., Janis Lee Gogan, Michael Haselkorn and Mani Subramani
Continues the story of Open Market, Inc., a company founded in 1994 to support electronic commerce on the Internet. Despite a very successful initial public offering, the firm had reached a growth plateau, and the management team was considering several strategic... View Details
Keywords: Entrepreneurship; Technological Innovation; Management; Growth and Development Strategy; Marketing Channels; Product Marketing; Product Development; Competitive Strategy; Corporate Strategy; Information Technology Industry; Web Services Industry
Citation
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Cash, James I., Jr., Janis Lee Gogan, Michael Haselkorn, and Mani Subramani. "Open Market, Inc.: The E-Commerce Wars." Harvard Business School Case 800-255, February 2000. (Revised October 2000.)
  • 23 Mar 2015
  • News

President Obama to Announce New Steps to Attract Foreign Investors and Create Jobs through the Continued Expansion of the SelectUSA Initiative

  • 06 Mar 2021
  • News

What is a Celebrity Worth?

  • 12 Feb 2020
  • News

Michael Norton Explains 'Boaty McBoatface,’ And The Risks Of Consumer Voting

  • 19 Aug 2019
  • News

Is Your Collaboration Software Productive, or Just Chatter?

  • Web

Application Requirements - Doctoral

senior year are welcome to apply. Required Application Materials Completed online application form Resume Statement of Purpose Personal Statement Transcripts for all college/university degrees and courses Self-reported transcripts are... View Details
  • December 2012
  • Background Note

Are Daily Deals Good for Merchants?

By: Sunil Gupta, Timothy Keiningham, Ray Weaver and Luke Williams
In the relatively short time since Groupon was founded, the response to "daily deals"—services that promote businesses by marketing deeply discounted, pre-paid vouchers to an online subscriber base—has by all accounts been spectacular. Our evaluation of daily deals is... View Details
Keywords: Marketing; Technology; Business Strategy; Digital; Marketing Strategy; Web Services Industry
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Gupta, Sunil, Timothy Keiningham, Ray Weaver, and Luke Williams. "Are Daily Deals Good for Merchants?" Harvard Business School Background Note 513-059, December 2012.
  • 18 Feb 2021
  • Video

Accept Your Broken Pieces to Make a Difference

  • 26 Mar 2013
  • Video

Booya Fitness, Inc. - Episode 1- Getting Guidance

    Lynda M. Applegate

    Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School.  She has also played a... View Details

    • Program

    Preparing to Be a Corporate Director

    You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an... View Details
    • Program

    Mergers and Acquisitions

    learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our View Details
    • Program

    Managing Health Care Delivery

    live online sessions, and self-paced lessons, this health care management program emphasizes opportunities for innovation and prepares you to improve medical and economic outcomes at a time when patient needs are becoming more complex,... View Details
    Keywords: Health Care; Health Care
    • Web

    About the Program - Summer Venture in Management

    in the classes of 2024, 2025 , or 2026. All majors are welcome to apply! Undocumented students are eligible to apply. International students are not eligible for SVMP. Please consider the HBS Peek online program if you are an... View Details
    • 2018
    • Working Paper

    What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries

    By: Hila Lifshitz - Assaf
    In this study, I focus on the emergent processes and practices enacted when using crowdsourcing to solve R&D problems that experts are challenged with. While the literature on crowdsourcing focuses on the online process, this study looks at the full process that takes... View Details
    Keywords: Innovation; Nasa; Problem Solving; Problem Formulation; Knowledge Boundaries; Innovation and Invention; Research and Development; Problems and Challenges
    Citation
    Related
    Lifshitz - Assaf, Hila. "What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries." Working Paper, April 2018.
    • February 2001 (Revised January 2002)
    • Case

    Tracmail

    By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju
    Tracmail, an online customer service company based in India, is trying to handle support services (e-mail and chat) for companies worldwide. In its quest to break into global markets, Tracmail is contemplating a joint venture with a U.S. call center. Tracmail is also... View Details
    Keywords: Salesforce Management; Globalized Firms and Management; Business Startups; Joint Ventures; Service Industry; Information Technology Industry; India; United States
    Citation
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    Marshall, Paul W., Carin-Isabel Knoop, and Suma Raju. "Tracmail." Harvard Business School Case 801-037, February 2001. (Revised January 2002.)
    • January 1995 (Revised September 1997)
    • Case

    TV Guide (B)

    By: Jeffrey F. Rayport
    TV Guide, the nation's most profitable and largest magazine, attempts entry into the world of electronic publishing. The crux of TV Guide's strategy is to transform the magazine's content into a centralized database that can be accessed by new businesses, like... View Details
    Keywords: Market Entry and Exit; Service Delivery; Information Technology; Marketing; Information Publishing; Service Industry; Publishing Industry
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    Rayport, Jeffrey F., and Steven M. Salzinger. "TV Guide (B)." Harvard Business School Case 395-032, January 1995. (Revised September 1997.)
    • Program

    Leading Professional Service Firms

    may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment,... View Details
    Keywords: Professional Services; Professional Services
    • 04 Sep 2020
    • Blog Post

    Advice from a Career Switcher: The Value of Informational Conversations with Alumni

    Adam Palay (Class of 2021) knows a thing or two about making professional pivots. “After completing my AB and MS in English, and deciding to put a PhD on hold, I spent four months teaching myself how to code,” said Adam. He explained, “At the time, a lot of View Details
    • Program

    Strategic Perspectives in Nonprofit Management

    development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our View Details
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