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Publications

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  • All HBS Web  (2,464)
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    • News  (646)
    • Research  (1,567)
    • Events  (31)
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Show Results For

  • All HBS Web  (2,464)
    • People  (4)
    • News  (646)
    • Research  (1,567)
    • Events  (31)
    • Multimedia  (7)
  • Faculty Publications  (753)
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  • Student-Profile

Justine Murray

You could say that Justine Murray’s (she/her) first unofficial research subjects were her friends in the financial sector. Observing her colleagues at her first job after graduating from Wharton, she noticed many of them working hard to... View Details
  • 01 Dec 2001
  • News

BOOK: Ruling the Waves

explicitly rejected." While acknowledging that the state or various societal groups also clamor for order, Spar declares that, in general, "rules get created because private firms want them." And she observes that what's true for many of... View Details
Keywords: Publishing Industries (except Internet); Information
  • 25 Oct 2016
  • First Look

October 25, 2016

lasting effect on their narratives—the effects persist even for executives who are later exposed to different ethnic cultures through work experience. The effect of ethnic heritage is observed in dialogues that reflect real time... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2014
  • First Look

First Look: June 10

to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

observes Willis Emmons (HBS MBA '85, PhDBE '89), director of the C. Roland Christensen Center for Teaching and Learning at HBS. "We welcomed 38 new faculty to the School this year and hope to have a similar number to come on board... View Details
Keywords: by Deborah Blagg; Education
  • 01 Mar 2008
  • News

Classroom Legend

we could wrestle with and articulate, what this case method was all about,” observes Willis Emmons (MBA ’85, PhDBE ’89), director of the C. Roland Christensen Center for Teaching and Learning at HBS. “We welcomed 38 new faculty to the... View Details
Keywords: Deborah Blagg; Roland Christensen; George Albert Smith; Fritz J. Roethlisberger; Richard Meriam; Edmund P. Learned; Business Schools & Computer & Management Training; Educational Services; Management
  • Web

THE VALUE OF THE PHYSICIAN SHADOW PROGRAM: Witnessing The Front Lines of Care Delivery - Blog: Health Supplement

hospitals, the HCI has forged relationships with many physicians who volunteer for the program. Participating students report having the opportunity to observe doctors’ intakes with patients, ER rounds and surgical procedures, as well as... View Details
  • 03 Aug 2022
  • News

Hungry for Change

says. Yet maintaining that healthy lifestyle was a challenge when Flynn was traveling. And she knew she wasn’t the only one facing this problem. As a consultant within the food industry, she observed that many consumers were asking for... View Details
Keywords: April White
  • 01 Dec 2019
  • News

Accelerating a Gas-on-demand Startup

delivered directly to your car? Frist and classmate Nick Alexander (MBA 2015) began to explore an answer to that while they were still at HBS, spending one cold afternoon observing hurried customer interactions at a gas station in... View Details
Keywords: April White; startups; on-demand economy; entrepreneurship; Personal Services
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

Summing Up: Is Job Ownership Nature or Nurture? Employees increasingly are becoming “job renters.” For some, it is a disturbing trend. It doesn’t have to happen. And the phenomenon isn’t universal. These observations by respondents to... View Details
Keywords: by James Heskett
  • 02 Dec 2015
  • What Do You Think?

What Will It Take to Achieve Gender Equality in Leadership?

are totally different. They control access to leadership positions, yet those positions are often filled by those most familiar—that is, those who most resemble men.” She went on to suggest that as male leaders observe their daughters... View Details
Keywords: by James Heskett
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

to wisdom," and is dubbed "deep smarts" by the authors. Deep smarts are, in many ways, what enables managers to reach good judgements well before others—at the extreme, to practice "blink" (recalling my February column). The authors, based on... View Details
Keywords: by James Heskett
  • 01 Jun 2001
  • News

But It's All Right Now (In Fact, It's a Gas)

to New England. Industry observers thought his proposal for an LNG plant there, small by industry standards, was “totally harebrained,” Shearer recalled, but Trinidadian officials liked it. Three years of contentious negotiations with... View Details
Keywords: Natural Gas Distribution; Utilities
  • 17 Apr 2014
  • News

Support for the Global Century

exceptional international relationships and execution capabilities,” observes the head of Greenhill & Co., Inc. “I believe strongly that the business world needs leaders who have a true global perspective and the ability to strategize and... View Details
  • 24 Mar 2002
  • Research & Ideas

The Trick of Balancing Business and Government

always informed and always sees what the government is trying to achieve and can contribute to that effort beforehand, he said. Nkosana Moyo and Elliott Harris "After the fact, because they've been involved from the very beginning, they're much more likely to... View Details
Keywords: by Martha Lagace
  • Profile

Michelle Giguere

opinions. If you can defend your ideas to ninety smart people you respect, you're well-prepared for any meeting you might have later on. What can someone throw at you once you've experienced that on a daily basis?" About student life, Michelle View Details
  • Profile

Andrew Holmberg

Harvard rapidly became his top choice. “After creating actionable change,” he says, “I didn’t want to be a passive classroom observer again. I like the case method because it’s active.” Equally important, HBS facilitates deep interactions... View Details
  • 17 Jun 2014
  • First Look

First Look: June 17

Tech Standards By: Lerner, Josh, and Jean Tirole Abstract—No abstract available. Publisher's link: http://www.sciencemag.org/content/343/6174/972.figures-only August 2013 Management Science Observation Bias: The Impact of Demand Censoring... View Details
Keywords: Sean Silverthorne
  • Web

1.5 Attendance | MBA

appointments or other emergency childcare needs. Observance of religious beliefs. Personal illness (see below for details). Recruiting (see below for details). Required military service. Serious illness in the student's immediate family.... View Details
  • 01 Apr 2000
  • News

Getting the Message

astronomical -- as much as $33 billion worldwide by 2004, according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they... View Details
Keywords: Susan Young
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