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  • November 2016 (Revised March 2018)
  • Module Note

Strategy Execution Module 9: Building a Balanced Scorecard

By: Robert Simons
This module reading explains how to construct a strategy map and build a balanced scorecard. Using an internal value chain model, the module illustrates how a balanced scorecard can support and enable customer management, innovation, operations, and post-sale service... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Performance Measurement; Strategy Map; Business Goals; Customer Measures; Strategy; Balanced Scorecard; Business Model
Citation
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Simons, Robert. "Strategy Execution Module 9: Building a Balanced Scorecard." Harvard Business School Module Note 117-109, November 2016. (Revised March 2018.)
  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

skills and strategies required to move from entry-level and middle management roles to the executive ranks. Pierre offers key lessons and short... View Details
Keywords: Publishing Industries (except Internet); Information
  • 09 Sep 2013
  • News

Teaching Climate Change to Skeptics

Keywords: Business and Environment Initiative; Agriculture; Finance
  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

competitiveness and technological innovation. Publications & Resources Summer 2001 MIT Sloan Management Review Vol. 42, No. 4 Innovation: Location Matters by Michael E. Porter & Scott Stern The authors... View Details
  • 25 Aug 2022
  • News

September 2022 Alumni and Faculty Books

organizations which has largely overlooked the changing design of executive power and the means of senior executives, who have more leeway to construct their roles than managers at any other organizational... View Details
  • Web

The Role of Leaders - Institute For Strategy And Competitiveness

employees and shareholders look at the company. In many companies, leadership has degenerated into orchestrating operational improvements and making deals. But the leader’s role is broader View Details
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

August 2018 Negotiation and Conflict Management Research Raiffa Transformed the Field of Negotiation—and Me By: Bazerman, Max Abstract—Howard Raiffa was a role model, friend, View Details
Keywords: by Sean Silverthorne
  • 28 Feb 2005
  • Research & Ideas

Amazon, eBay and the Bidding Wars

managers: What happens at the start of a bidding process is not always indicative of how it will end up. Sara Grant: What attracted you to study late-bidding behavior on eBay and Amazon? Were there any... View Details
Keywords: by Sara Grant; Web Services; Technology
  • 22 Jan 2007
  • Working Paper Summaries

“Don’ts" and "Do’s”: Insights from Experience in Mitigating Risks of Western Investors in Post-Communist Countries

Keywords: by Charalambos A. Vlachoutsicos & Paul R. Lawrence
  • 06 Dec 2021
  • News

December 2021 Alumni and Faculty Books

students, relocated persons, immigrants, or refugees—will find useful advice for landing a job in the United States this book. Readers will learn the different stages of the search process and how to prepare... View Details
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

the new book Power, for All: How It Really Works and Why It’s Everyone’s Business. Battilana co-wrote the book with Tiziana Casciaro, a professor at the Rotman School of Management at the University of... View Details
Keywords: by Jay Fitzgerald
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

published in American Sociological Review in April, Zhang measured culture, manager quality, and work-life balance based on almost 933,000 employee reviews of 8,800 companies on the career website... View Details
Keywords: by Michael Blanding
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

enterprises seem incapable of transformative innovation, it is due to how we design and manage them, rather than anything inherent in their scale. In fact, Creative Construction argues, if used properly,... View Details
Keywords: Dina Gerdeman
  • Article

When Is Traditionalism an Asset and When Is It a Liability for Team Innovation? A Two-Study Empirical Examination

By: Laura Huang, Cristina B. Gibson, Bradley L. Kirkman and Debra L. Shapiro
Team innovation requires idea generating and idea implementing. In two studies, we examine how these team activities are affected by the extent to which members value traditionalism – that is, placing importance on preserving old ways of doing things over breaking... View Details
Keywords: Groups and Teams; Innovation and Invention; Diversity; Values and Beliefs; Performance Effectiveness
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Huang, Laura, Cristina B. Gibson, Bradley L. Kirkman, and Debra L. Shapiro. "When Is Traditionalism an Asset and When Is It a Liability for Team Innovation? A Two-Study Empirical Examination." Journal of International Business Studies 48, no. 6 (August 2017): 693–715.
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

Management Journal The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders By: Choudhury, Prithwiraj, and Do Yoon Kim Abstract—Ethnic... View Details
Keywords: Dina Gerdeman
  • 12 May 2020
  • Blog Post

Leaving a Career in Tech for Venture Capital and Entrepreneurship

thinking about the next step of my career. I’d learned a lot at Google while working on some of the biggest mobile apps and products in the world, getting exposure to thinking strategically, managing teams... View Details
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

August 2018 Journal of Accounting Research Virtual Issue on Empirical Management Accounting Research By: Abernethy, Margaret, and Dennis Campbell Abstract—No abstract available. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 11 Feb 2002
  • Research & Ideas

Guts and Bliss: The Entrepreneur’s Journey

was seized by the urge to pitch it out the window. Good ideas take on a life on their own, she said, and inspiration is a natural process that can't really be stoked. The best careers are those that kind of... View Details
Keywords: by Martha Lagace
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55597 2019 Academy of Management Annals Turning Lead into Gold: How Do Entrepreneurs Mobilize Resources to Exploit Opportunities? By: Clough, David R., Tommy Pan Fang, Balagopal Vissa, View Details
Keywords: Dina Gerdeman
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

forthcoming Management Science Patent Trolls: Evidence from Targeted Firms By: Cohen, Lauren, Umit Gurun, and Scott Duke Kominers Abstract—We provide the first large-sample evidence on the behavior View Details
Keywords: Dina Gerdeman
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