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- All HBS Web
(1,768)
- People (7)
- News (456)
- Research (1,004)
- Events (4)
- Multimedia (4)
- Faculty Publications (387)
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
my vehicle' rather than 'the inspector accurately measured my vehicle's emissions,'" says Toffel, an associate professor and Marvin Bower Fellow in the Technology and Operations Management Unit at HBS. "This results in... View Details
- 05 Jul 2006
- First Look
First Look: July 5, 2006
cost, serving as a national model. Failure, on the other hand, would have high institutional costs. Dr. Joaquin Montero, the head of Ancora and its intellectual father, must address the controversial project in the context of a... View Details
Keywords: Sean Silverthorne
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
Japanese policy were not successful, and the poor results elsewhere in the world are not surprising. We also point out in the book, however, some areas where Japanese policy was truly innovative like high standards for energy efficiency... View Details
Keywords: by Martha Lagace & Hilah Geer
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to perform both at a high level,... View Details
Keywords: by Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
initial "bargain" to customers new to a product line, even if the customer has bought a different product from the vendor previously. This suggests that lock-in is product-, not vendor-specific. Finally, not all customers get locked in; I find that customers... View Details
Keywords: Martha Lagace
- 01 Jun 2010
- News
MBAs on a Mission
Dallas Children’s Museum. One of her pressing details involves predicting the future of handheld technology at the museum. “Right now we need to figure out which handheld device people will own when the museum opens in three years,” says... View Details
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
national who has worked in London with United Technologies (in a department whose fifteen members represented seven countries) and in Paris with Bain, is currently in Moscow with BCG (Boston Consulting Group). "People are willing to... View Details
Keywords: by Garry Emmons
- Web
Online Transforming Customer Experiences Course | HBS Online
Exercise Addressing Customer Compatibility Aligning with Customer Needs Experimenting with Transparency Customizing Service to Meet High Expectations Featured Exercises Identify the five types of customer variability Reflect on a service... View Details
- 01 Jun 2005
- News
Do You Speak Business?
who has worked in London with United Technologies (in a department whose fifteen members represented seven countries) and in Paris with Bain, is currently in Moscow with BCG. “People are willing to adjust their behavior to facilitate... View Details
Keywords: Garry Emmons
- 01 Apr 2022
- Blog Post
Climate Stories Episode #3: Keith Kinch, BlocPower
set the bar for the next 15 to 25 cities that follow its lead.” For Kinch and Baird, BlocPower’s mission is no less than improving the health and safety as well as the economies of low income neighborhoods like those in which they grew up. View Details
- 01 Mar 2011
- News
James McNerney Jr.
didn’t do that. You have just one very obvious public competitor in Europe’s Airbus. Is that healthy? The investment levels are so high in this business that it’s natural that there would be only two players in the space. I think China... View Details
- 01 Oct 2013
- First Look
First Look: October 1
new debt, we interpret firm's switching from loans to bonds as a contraction in bank credit supply. We find strong evidence of substitution from loans to bonds at times characterized by tight lending standards, high levels of... View Details
Keywords: Sean Silverthorne
- 19 Jan 2016
- First Look
January 19, 2016
emphasize users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered... View Details
Keywords: Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
these conventions, pension assets and liabilities are not included in balance sheet calculations. The modern risk management tools of derivatives technologies can improve both corporate decision making and external analysis of... View Details
Keywords: Martha Lagace
- 09 Mar 2010
- First Look
First Look: March 9
conditions of state ownership, the tale told by The Big Ditch serves as a vital and object lesson for those who question the ability of governments to run companies effectively. Bold Retreat: A New Strategy for Old Technologies... View Details
Keywords: Martha Lagace
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
across ABP Media's channels, Karan Kapur (MBA 2015) provided hundreds and thousands of meals through his international FnB venture K Corp, Naveen Tewari (MBA 2005) enabled the mission to be displayed in millions of smartphones through disruptive View Details
- 25 Oct 2011
- First Look
First Look: October 25
simulation tools and data as the U.S. policymakers use. Other case studies perform a sensitivity analysis (for instance, demonstrating that the increase in extra life year gains by relaxing certain fairness constraints can be as high as... View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
that scenario. My advice to Biden: Continue to reveal your deep devotion to America and its core values, but also ask us for a better version of ourselves. It will be the privilege and burden of President Biden to make sure that the bar for what we can achieve together... View Details
Keywords: by Dina Gerdeman
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
factors that impact the business landscape (geopolitical forces, demographic shifts, technological breakthroughs, labor policies, social mores, and government intervention). In studying the context in which business leadership emerged, we... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
Georges Viana surveyed a factory floor filled with silent, outdated machinery. Then, a quick, scuttling movement caught the corner of one eye: rats. He hadn’t known what to expect when he arrived in the city of Caen, 150 miles west of his Paris home, but rats were not... View Details