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- All HBS Web
(2,455)
- People (1)
- News (443)
- Research (1,681)
- Events (2)
- Multimedia (7)
- Faculty Publications (786)
- 15 Dec 2015
- First Look
December 15, 2015
had analyzed where in the “farm to fork” value chain product was wasted. This analysis showed that very little was wasted within areas of the value View Details
Keywords: Carmen Nobel
- 21 Dec 2010
- First Look
First Look: December 21
http://www.hbs.edu/research/pdf/11-058.pdf Cases & Course MaterialsRed Lobster David E. Bell and Jason RiisHarvard Business School Case 511-052 Red Lobster, a 40-year-old chain of seafood restaurants,... View Details
- 09 Apr 2018
- Blog Post
Is Business School Right for You?
Dr. Jill Avery is a senior lecturer in the marketing unit at Harvard Business School, an authority on brand management and customer relationship management (CRM), and the... View Details
- 01 Sep 2015
- News
Case Study: Golden Ticket
when you see what kinds of dogs are eating the dog food. —Uli Riebe (MBA 2011) The company has a chance to become an ecosystem. By focusing on what it has, it can plug into other companies to form value View Details
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
supplier of nose cones and fuselages, a business that many would consider "core" for an aircraft manufacturer. Examples such as these are forcing us to rethink the advice we give about what parts of the innovation View Details
Keywords: by Sean Silverthorne
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
A: The federal government and local governments can market themselves more effectively to constituents. First of all, they have to view their organization from a customer viewpoint View Details
Keywords: by Sean Silverthorne
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
the wrong things and doesn't create value for the consumer. In this Q&A, Porter discusses his research.Roger Thompson: What went wrong with the American model? On paper it looks ideal. It's private, it's... View Details
- 08 Jul 2014
- First Look
First Look: July 8
financial incentives do not appear to crowd it out. Third, the responses to both types of incentives are stronger when their relative value is higher. Indeed, financial rewards are effective at motivating the poorest agents, View Details
Keywords: Carmen Nobel
- 24 Feb 2009
- First Look
First Look: February 24, 2009
card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit. This case... View Details
Keywords: Martha Lagace
- 23 Mar 2010
- First Look
First Look: March 23
to increase the transparency of options repurchases. The case describes the methodology used to value the warrants. Students have the opportunity to value warrants issued by 10 of the largest banks View Details
Keywords: Martha Lagace
- 17 Apr 2012
- First Look
First Look: April 17
time compared to the support departments. We suggest that the burden of compensating for the disconnected internal supply chains fell to the service providers because they were the only department that had both the ability to translate... View Details
Keywords: Carmen Nobel
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
functional support units. Business units to customers: The priorities of the customer value proposition are communicated to targeted customers View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not... View Details
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
not pursued.” To be clear, the o-Lab is not out to question the value of business consultants or CEOs. Rather, it aims to illustrate the value of the tools of business research. “If we, the HBS faculty, are... View Details
Keywords: by Carmen Nobel
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of... View Details
- February 2025
- Case
Luca de Meo at Renault Group (A)
By: Emily Truelove, Linda A. Hill and Lydia Begag
When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details
Keywords: Change Management; Transformation; Transition; Interpersonal Communication; Forms of Communication; Talent and Talent Management; Experience and Expertise; Customer Value and Value Chain; Decision Making; Economic Growth; Financial Crisis; Alternative Energy; Engineering; Global Strategy; Governance; Digital Transformation; Digital Strategy; Technology Adoption; Disruptive Innovation; Technological Innovation; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Transportation; Auto Industry; Battery Industry; Energy Industry; Green Technology Industry; Transportation Industry; France; Europe; China
Truelove, Emily, Linda A. Hill, and Lydia Begag. "Luca de Meo at Renault Group (A)." Harvard Business School Case 425-041, February 2025.
- 18 May 2010
- First Look
First Look: May 18
case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Spanish supermarket View Details
Keywords: Martha Lagace
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
upper hand in the battle for access to information and the ability to organize it, value it (based on feedback from users), and use it for decision-making. The authors of a... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
technologies and conclude that they represent the future of retailing. However, that conclusion would be wrong. Technology is just a platform for change. How we use the technology to create value for View Details
- 22 Oct 2018
- Blog Post
HBS Marketing Club Presents: The Brand Summit
As marketers, we believe it is our job to create value, communicate that value to our customers, and capture a portion of that value for our firms. A great way to do this is to... View Details
Keywords: All Industries