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Show Results For
- All HBS Web
(1,814)
- People (1)
- News (234)
- Research (1,409)
- Events (2)
- Multimedia (7)
- Faculty Publications (588)
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; and (8) build agile service organizations that learn,... View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
with pro-organizational suggestions, is pervasive and is driven by a set of common implicit theories about speaking up in organizations. Our second study used scenarios about speaking up to validate and extend these findings through View Details
Keywords: Sean Silverthorne
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
created polpa: cans of peeled, finely chopped tomatoes meant to save time without sacrificing flavor. The product was wildly popular with the restaurants that made up the bulk of Mutti customers at the time. Can a canned tomato command a... View Details
- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
have it all figured out except the money." I'm not talking about rapacious financial manipulators making trading profits like Michael Lewis' Flash Boys. I'm talking about using the tools of finance to build subways, water treatment... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
out his company’s growth plan for the upcoming five years. The new plan set ambitious goals in terms of revenue and profit increases. At the heart of the strategy to achieve these goals is a desire to embrace a more direct-to-consumer... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
profitability was coming to a close or whether this apparent slowdown was just another blip in the course of a century of enviable performance. A rewritten version of an earlier case. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and Corporate Change Abstract Many... View Details
Keywords: Sean Silverthorne
- 09 Aug 2016
- First Look
August 9, 2016
earnings growth by 6%. Consistent with the hypothesis that this effect derives from the local demand channel, we find that consumption is less responsive to local labor demand shocks in counties with more generous benefits. Our analysis... View Details
Keywords: Sean Silverthorne
- Web
Flatiron School: Reflections from Summer 2020 - Recruiting
project was the capstone project, and I worked with Birchbox (an HBS founded company!) on analyzing their customer churn. Jay Kim (MBA 2020) : I was paired with a beverage start-up based in Miami and helped the company make the pivot from... View Details
- 28 Apr 2015
- First Look
First Look: April 28
among those working closely with Japanese employees highlights intergroup contact as a factor in shaping the unearned status gain experience. Supplemental analysis of data gathered from 66 Japanese employees provided the broader... View Details
Keywords: Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
advertising agency's decision to unbundle its services as a tradeoff between the fixed cost to the advertiser of establishing and maintaining a relationship with an advertising agency and pecuniary economies of scale available in providing media services. The results... View Details
Keywords: Martha Lagace
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Washington. With Gratitude: Barker Steel and the People Who Made It Work by Robert B. Brack (OPM 2, 1977) ArchwayPublishing When Robert Brack returned to Barker Steel Co. (the business started by his grandfather in 1920) several years after college, the firm had one... View Details
- 01 Jun 2013
- News
Five Bright Ideas
students "get it." Bistany decries four "myths" in education: The smaller the class size, the better (when what matters is the right structure for teaching and assessing a concept effectively); The profit motive will undermine educational... View Details
- 24 Sep 2021
- Blog Post
Alumni Spotlight: Career Advice from Alums Working in Climate
around the world adapt and lead. Climate jobs have never more robust or exciting. From transportation to tech to agriculture, regardless of your experience, I’d encourage all MBAs to make climate a part of your next role." Nathan Nemon (MBA 2020), View Details
- 01 Mar 2011
- First Look
First Look: March 1
channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also raises new challenges. These include the higher likelihood of costly product returns when customers' ability to... View Details
Keywords: Sean Silverthorne
- 16 Jul 2014
- HBS Case
Marketing Obamacare
"Obamacare"—enjoyed a decidedly lackluster launch. Despite there being 35 million uninsured people in the United States, only 8 million signed up for insurance on the exchange. True, another 5 million people signed up on their own for policies that qualified... View Details
- 23 Nov 2010
- First Look
First Look: November 23
comparative historical analysis of consumer lending in the United States and France, I argue that national differences in the regulation of consumer credit had their roots in the historical conditions by which the small loan sector came... View Details
Keywords: Sean Silverthorne
- 17 Jun 2008
- First Look
First Look: June 17, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208108 Radiohead: Music at Your Own Price (A) Harvard Business School Case 508-110 In October 2007, the British band Radiohead caused a stir when it announced it would allow View Details
Keywords: Martha Lagace
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
analysts, he or she must believe that an analyst's report is something more than a disguised sales pitch. So banks have ordinarily insisted that analysis and sales were separated by a so-called Chinese wall which left analysts free to... View Details
Keywords: by D. Quinn Mills
- Web
Winners & Success Stories | New Venture Competition
2001 Bluesolid (now Appear Networks) has created a software company focusing on WLAN and Bluetooth networks (the so-called WLAN hotspots). The company has gained 15 large corporate customers during its first year of activity, and garnered... View Details