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Show Results For
- All HBS Web
(2,446)
- People (3)
- News (418)
- Research (1,696)
- Events (11)
- Multimedia (6)
- Faculty Publications (677)
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
corporate strategy—create value by becoming known for better governance and greater transparency to external providers? Can they lower their cost of capital and perhaps get a valuation premium based on the reputation and performance of... View Details
Keywords: by Robert S. Kaplan
- 23 Nov 2010
- First Look
First Look: November 23
Todd Rogers and Michael I. Norton Publication: Harvard Business Review 88, no. 11 (November 2010) Abstract This article presents a dual interview based on a research study we conducted. Our study found that an artful dodger of questions... View Details
Keywords: Sean Silverthorne
- Profile
Tuce Zengin Van den Eynde
it,” says Tuce, “going from a huge company to one with just thirteen shops. You can see how everything is related: marketing, operations, government relations, finance.” Ultimately, Tuce’s team advised the stand operator, based on... View Details
- 15 Jan 2013
- First Look
First Look: January 15
Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and Corporate Change Abstract Many... View Details
Keywords: Sean Silverthorne
- 25 Aug 2015
- First Look
First Look Tuesday
addressing endogeneity concerns. We find that success in men's football and basketball has a significant impact on a school's respective football and basketball revenues; however, the effect is different based on the type of school. We... View Details
- 01 Jun 1996
- News
New Releases
Initiative at Arthur Andersen, in their new book, Broken Promises: An Unconventional View of What Went Wrong at IBM. Based on interviews with IBM executives, company records, and surveys of the company's customers, Broken Promises is a... View Details
- 01 Apr 1998
- News
Short Takes
development cycles and can't respond in mid-project to changing customer needs. But there's a solution to this dilemma, according to HBS assistant professor Stefan H. Thomke and Donald G. Reinertsen (MBA '79) of Reinertsen & Associates in... View Details
Keywords: Garry Emmons and Caroline Chauncey
- 26 Feb 2008
- First Look
First Look: February 26, 2008
way for higher rates of customer acquisition and higher rates of repeat purchasing among existing customers in the direct channels in the long term. Our results are based on... View Details
Keywords: Martha Lagace
- Web
IT Strategy: Building a Smarter, Scalable Future in the Cloud | Information Technology
testing and iteration without significant capital investment, physical infrastructure, or long-term commitments. The cloud allows for seamless scaling based on demand, facilitates more efficient staff management of resources, and provides... View Details
- 01 Dec 2007
- News
Learning to Lead
who is senior to him; he must produce the model in conjunction with an outside consultant based in London who does not want to collaborate with him; and the project is being overseen by one of the firm’s founding partners, a man coworkers... View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
efficiency, remote troubleshooting, and customer personalization—has been delayed despite wide acceptance by many experts that the existing power system is falling far short of America's energy needs. In 2009, energy demand in the United... View Details
- 28 Sep 2010
- First Look
First Look: September 28, 2010
Verlag, 2010 Abstract From small start-ups to global corporations, family-owned businesses were the main pillar of West Germany's economic growth after World War II. They continue to shape the corporate landscape to this day. This book offers a path-breaking historical... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- News
Making Their Way
Anthony L. Chirchirillo Leveraging China to Achieve Global Advantage for a U.S. Factory Chirchirillo: From Wisconsin base to global competitor. Related Links The Path to Economic Revival James McNerney Jr. Manufacturing's New Reality (HBS... View Details
- 01 Jun 2014
- News
A Look at Olook
followers, and a run rate hovering around 15 million reals (about US$6.4 million). The biggest strain on demand? A customer base that just isn't accustomed to online shopping norms: "Being able to return... View Details
- 01 Sep 2005
- News
Ideas: Books
executives from the aerospace and defense industries, Fortune 500 presidents, general managers in the Boston area, and heads of nonbusiness organizations about their decision-making. Based on his interviews, Roberto concludes that leaders... View Details
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
how many customers are sold but by how many are served ” Doing so, he continued, requires business leaders to commit to operating within a set of principles that include honest, transparency, humility, and love. Peter Schein, who... View Details
Keywords: by James Heskett
- 01 Apr 2002
- News
The Simplest Taste
parlaying that one emporium into an empire of stores nationwide. Neiman Marcus introduced a number of innovations such as weekly department store fashion shows, personalized gift wrapping, a national advertising campaign (unheard of for a store not View Details
- 01 Sep 2003
- News
Incentives and Operational Excellence
common to both major corporations and mom-and-pop shops, and offered practical solutions based on his research. One case Narayanan used to illustrate his point involved a family-owned video store. Generally in the past, he said, as many... View Details
- 28 Oct 2013
- Research & Ideas
Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World
analysis is possible, commit to moving in a particular direction, carefully plan the immediate next steps, work hard to learn from execution and experiment, seize opportunities along the way, and be prepared to recalibrate an... View Details
Keywords: by Joseph L. Badaracco
- 20 Jan 2010
- First Look
First Look: Jan. 20
strategy, creating high levels of customer satisfaction, or motivating people to navigate complex matrix organizations. Download the paper: http://www.hbs.edu/research/pdf/10-051.pdf Substitution Patterns of the Random Coefficients Logit... View Details
Keywords: Martha Lagace