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Show Results For

  • All HBS Web  (5,880)
    • People  (27)
    • News  (2,111)
    • Research  (2,307)
    • Events  (11)
    • Multimedia  (180)
  • Faculty Publications  (1,024)
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Tech Club

Keywords: Entertainment / Media / Sports; Technology; Entrepreneurship
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new... View Details
Keywords: by Robert Simons
  • January–February 2020
  • Article

Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth

By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.

Loyalty-leading companies operate differently. They create systems for... View Details

Keywords: Customer Experience; Customer Value; Customer Centric Initiative; Customer Focused Organization; Customer Lifetime Value; Customer Focus and Relationships; Customer Value and Value Chain; Operations; Business Strategy
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Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
  • TeachingInterests

Leading Change and Organizational Renewal

By: Michael L. Tushman
Market-leading organizations habitually innovate, adjust quickly to new business conditions, and seize emerging opportunities before competitors do. They perform efficiently today while continuing to explore new sources of value for tomorrow. Such companies don't just... View Details
  • 27 Jul 2015
  • News

Let’s play some presidential moneyball

  • 29 May 2012
  • News

Changing the Conversation in Your Company

  • 24 Jul 2011
  • News

Looking Ahead Behind the Ivy

  • 09 Mar 2021
  • News

Addressing education inequities exacerbated by the pandemic

  • 2020
  • Book

Teaching by Heart: One Professor's Journey to Inspire

By: Thomas J. DeLong
The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
Keywords: Teaching; Leadership; Attitudes; Management; Business Education
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DeLong, Thomas J. Teaching by Heart: One Professor's Journey to Inspire. Boston: Harvard Business Review Press, 2020.
  • 20 Jul 2021
  • News

Companies Serious About Reaching Net Zero Carbon Should Do This, Says Harvard's Gandhi

  • Teaching Interest

Finance Reporting and Control

Financial Reporting and Control (FRC) is a course about how leaders can design and use performance measurement systems to build more effective organizations. Throughout their careers, business leaders are required to... View Details

    Nori Gerardo Lietz

    Nori Gerardo Lietz is a Senior Lecturer of Business Administration in the Finance and Entrepreneurial Management Units. She presently teaches Real Estate Private Equity and Starting a Private Investment Firm.

    Nori Gerardo Lietz is the founder of Areté... View Details

    • 07 Dec 2022
    • Blog Post

    2022 Climate Symposium: Tackling Climate Together

    Conference Co-Chair Laura Romine reflected on the experience: “Chairing the Climate Symposium with Angela and Nina was one of the most important experiences of my time at Harvard Business School. The (green) energy was palpable as we... View Details
    • 09 Nov 2011
    • News

    Learning from Peter Drucker and the Girl Scouts

    • Video

    Aspa Lekka (MBA 2020) Talks Handball, Her Hometown in Greece, and Her Dreams of Becoming a CEO

    • 19 Jul 2021
    • News

    “ ‘The Power of Trust’ by Sandra J. Sucher and Shalene Gupta: Why Do We Trust Organizations and Leaders?”

    • 30 Jan 2024
    • Cold Call Podcast

    Can Second-Generation Ethanol Production Help Decarbonize the World?

    Keywords: Re: Gunnar Trumbull; Energy
    • TeachingInterests

    Senior Executive Leadership Program—Middle East

    By: Andy Wu

    Change is everywhere in the Middle East today, as many countries seek to diversify their economies and encourage new industries. The region's complex business environment includes distinct political and economic conditions in each country—and... View Details

      The Moral Leader: Challenges, Insights and Tools

      Successful leaders – at any level and in any arena – are inevitably presented with moral and ethical choices. This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in... View Details

      • 19 Dec 2023
      • Research & Ideas

      The 10 Most Popular Articles of 2023

      Soon after ChatGPT debuted in late 2022, business leaders began taking their first steps into generative artificial intelligence, approaching this powerful technology with a mix of awe and trepidation. It’s... View Details
      Keywords: by Danielle Kost
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