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  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

With many of today's entrepreneurs starting ventures simultaneously in several countries, it is critical for the global businessperson to understand the financial and business environments in different countries and to accurately assess investment opportunities that... View Details
Keywords: by Staff
  • September 2021
  • Teaching Note

Paradigm Capital Value Fund

By: Luis M. Viceira
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Viceira, Luis M. "Paradigm Capital Value Fund." Harvard Business School Teaching Note 222-021, September 2021.
  • March 2015
  • Teaching Plan

Valuing Yahoo! in 2013

By: Luis M. Viceira and David Biery
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Viceira, Luis M., and David Biery. "Valuing Yahoo! in 2013." Harvard Business School Teaching Plan 215-019, March 2015.
  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
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Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
  • 17 Jan 2023
  • Cold Call Podcast

Nestlé’s KitKat Diplomacy: Neutrality vs. Shared Value

Keywords: Re: Geoffrey G. Jones; Consumer Products
  • March 2012 (Revised December 2014)
  • Case

Schön Klinik: Measuring Cost and Value

By: Robert S. Kaplan, Mary L. Witkowski and Jessica A. Hohman
The case illustrates how a leading German hospital group has invested deeply in the measurement of patient-level outcomes and costs, the foundations of a health care value framework. The company launches a pilot project to use time-driven activity-based costing (TDABC)... View Details
Keywords: Health Care; Costing; Activity-Based Costing; Hospitals; Activity Based Costing and Management; Value; Health Care and Treatment; Outcome or Result; Health Industry; Germany
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Kaplan, Robert S., Mary L. Witkowski, and Jessica A. Hohman. "Schön Klinik: Measuring Cost and Value." Harvard Business School Case 112-085, March 2012. (Revised December 2014.)
  • November 2006
  • Article

Modeling Customer Lifetime Value

By: Sunil Gupta, Dominique Hanssens, Bruce Hardie, Wiliam Kahn, V. Kumar, Nathaniel Lin, Nalini Ravishanker and S. Sriram
Keywords: Customers; Value
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Gupta, Sunil, Dominique Hanssens, Bruce Hardie, Wiliam Kahn, V. Kumar, Nathaniel Lin, Nalini Ravishanker, and S. Sriram. "Modeling Customer Lifetime Value." Journal of Service Research 9, no. 2 (November 2006): 139–155.
  • February 2010
  • Supplement

Valuing Visa? Priceless (CW)

By: Peter Tufano
Students must determine whether or not Visa, which had an IPO one month prior, is a good investment. The case provides an overview of multisided platform businesses and the payments industry in general. Visa's business model and economics are reviewed. View Details
Keywords: Credit Cards; Initial Public Offering; Valuation; Multi-Sided Platforms; Microeconomics
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Tufano, Peter, and Jordan Ashley Wong Keffer. "Valuing Visa? Priceless (CW)." Harvard Business School Spreadsheet Supplement 210-708, February 2010.
  • December 1997 (Revised December 1998)
  • Case

Valuing Capital Investment Projects

By: W. Carl Kester
A collection of problems that introduces students to the application of discounted cash flow analysis in the evaluation of capital budgeting problems. View Details
Keywords: Budgets and Budgeting; Capital; Cash Flow; Investment; Valuation
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Kester, W. Carl. "Valuing Capital Investment Projects." Harvard Business School Case 298-092, December 1997. (Revised December 1998.)
  • 2015
  • Working Paper

The Value of Corporate Citizenship: Protection

By: Dylan Minor
We explore the notion that corporate citizenship, as obtained through Corporate Social Responsibility (CSR), is used by managers to protect firm value, helping their firm better withstand negative business shocks. We formally explore two parallel mechanisms for such... View Details
Keywords: Value; Corporate Social Responsibility and Impact; Finance
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Minor, Dylan. "The Value of Corporate Citizenship: Protection." Harvard Business School Working Paper, No. 16-021, August 2015.
  • Research Summary

Incommensurable Values and Rational Decision Making

By: Nien-he Hsieh
Rational decision making is widely thought to require comparing alternatives with respect to a single measure of value. Accordingly, asking managers to consider values in addition to economic efficiency has been criticized on the grounds that doing so violates the... View Details
  • August 1999
  • Article

Mission Driven, Values Centered

By: William W. George
Keywords: Mission and Purpose; Values and Beliefs
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George, William W. "Mission Driven, Values Centered." Executive Excellence (August 1999).
  • 07 Mar 2007
  • Research & Ideas

How Do You Value a “Free” Customer?

Businesspeople understand that not all customers are created equal—the 80-20 rule suggests that over time a small percentage of a company's customer base can generate a high percentage of its sales and profit. Models for calculating customer lifetime View Details
Keywords: by Sarah Jane Gilbert; Web Services
  • Teaching Interest

Strategies for Value Creation (MBA Course)

By: Benjamin C. Esty
SVC is a capstone course that integrates topics from finance, strategy, and leadership. It is intentionally cross-functional and designed to force integration at the end  of the MBA program.  Students develop a value creation mindset and learn that value creation is an... View Details
  • October 2015
  • Article

The Value of Bosses

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality... View Details
Keywords: Supervisors; Management Skills; Employees; Performance Productivity
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Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton. "The Value of Bosses." Journal of Labor Economics 33, no. 4 (October 2015): 823–861.
  • March 2015
  • Supplement

Valuing Yahoo! in 2013

By: Luis M. Viceira and David Biery
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Viceira, Luis M., and David Biery. "Valuing Yahoo! in 2013." Harvard Business School Spreadsheet Supplement 215-709, March 2015.
  • June 2014
  • Article

Improving Value with TDABC

By: Robert S. Kaplan
The article discusses the benefits of time-driven activity-based costing (TDABC) combined with outcomes measurement for healthcare organizations. Topics covered include improving resource efficiency, optimizing care over the complete care cycle, and planning and... View Details
Keywords: Goals and Objectives; Activity Based Costing and Management; Health Care and Treatment; Health Industry
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Kaplan, Robert S. "Improving Value with TDABC." hfm (Healthcare Financial Management) 68, no. 6 (June 2014): 76–83.
  • June 2001
  • Teaching Note

Valuing Project Achieve TN

By: Mihir A. Desai
Teaching Note for (9-201-080). View Details
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Desai, Mihir A. "Valuing Project Achieve TN." Harvard Business School Teaching Note 201-130, June 2001.
  • 2000
  • Working Paper

Delivering Value Through Growth

By: W. Carl Kester and Arnold J. Lowenstein
Citation
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Kester, W. Carl, and Arnold J. Lowenstein. "Delivering Value Through Growth." Harvard Business School Working Paper, No. 01-013, September 2000.
  • September 2007
  • Exercise

Values Concerning Inheritance Worksheet

By: John A. Davis
Outlines several questions that address core issues in planning for inheritance. Appropriate for all families, no matter what assets they have to pass to heirs. View Details
Keywords: Assets; Management Succession; Family Business; Family and Family Relationships; Planning; Value
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Davis, John A. "Values Concerning Inheritance Worksheet." Harvard Business School Exercise 808-071, September 2007.
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