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  • All HBS Web  (3,889)
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    • News  (841)
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  • November 2007
  • Supplement

Differences at Work: Erica (B)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Erica (B) HBS Case No. 9-408-048, Erica discovers that both she and the client are African-American. She reflects on why she has been invited to attend the dinner. View Details
Keywords: Race; Employees
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Erica (B)." Harvard Business School Supplement 408-048, November 2007.
  • Summer 2016
  • Article

Motivated Bayesians: Feeling Moral While Acting Egoistically

By: Francesca Gino, Michael I. Norton and Roberto A. Weber
A growing body of research yields ample evidence that individuals’ behavior often reflects an apparent concern for moral considerations. Using a broad definition of morality—to include varied non-egoistic motivations such as fairness, honesty, and efficiency as... View Details
Keywords: Behavior; Ethics
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Gino, Francesca, Michael I. Norton, and Roberto A. Weber. "Motivated Bayesians: Feeling Moral While Acting Egoistically." Journal of Economic Perspectives 30, no. 3 (Summer 2016): 189–212.
  • September 2013
  • Teaching Note

The Case of the Unidentified Industries—2013

By: Mihir A. Desai, William E. Fruhan, Jr. and Elizabeth A. Meyer
Helps students to understand how the characteristics of a business are reflected in its financial statements. This case consists of an exercise in which students are given balance sheet data in percentage form and other selected financial data for companies in 14... View Details
Keywords: Financial Management; Accounting Statements; Ratio Analysis; Financial Statements; Finance
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Desai, Mihir A., William E. Fruhan, Jr., and Elizabeth A. Meyer. "The Case of the Unidentified Industries—2013." Harvard Business School Teaching Note 214-030, September 2013.
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Let’s face it: 2020 was a tough year, as COVID-19 surged across the world, killing more than 1.5 million people, shuttering companies, causing widespread job losses, and fundamentally altering the way people work and live. Given the virus’s huge impact on businesses... View Details
Keywords: by Dina Gerdeman
  • February 1986 (Revised June 1988)
  • Supplement

Donna Dubinsky and Apple Computer, Inc. (C)

Dubinsky and her boss' boss reflect on what was learned through this difficult chapter in Apple's history. May be used with Donna Dubinsky and Apple Computer, Inc. (A), (B), (D) and (E). View Details
Keywords: Business History; Problems and Challenges; Computer Industry; United States
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Jick, Todd D., and Mary C. Gentile. "Donna Dubinsky and Apple Computer, Inc. (C)." Harvard Business School Supplement 486-085, February 1986. (Revised June 1988.)
  • 12 Nov 2021
  • Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

I’m not just a professor and business consultant; I’m also a parent to two kids. As I’ve often mused, the challenges leaders face at home and at work aren’t necessarily all that different. In particular, both contexts leave leaders struggling between their desire to... View Details
Keywords: by Ranjay Gulati; Air Transportation
  • August 19, 2015
  • Article

The Slow Decay and Quick Revival of Self-deception

By: Zoe Chance, Francesca Gino, Michael I. Norton and Dan Ariely
People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability. But what happens to self-deception when... View Details
Keywords: Self-deception; Cheating; Self-enhancement; Positive Illusions; Motivated Reasoning; Perception; Behavior; Ethics
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Chance, Zoe, Francesca Gino, Michael I. Norton, and Dan Ariely. "The Slow Decay and Quick Revival of Self-deception." Art. 1075. Frontiers in Psychology 6 (August 19, 2015): 1–6.
  • September 2008 (Revised July 2011)
  • Case

Keeping Google 'Googley'

By: Boris Groysberg, David A. Thomas and Alison Berkley Wagonfeld
This case, set in 2008, examines how Google has worked to avoid potential negative byproducts of rapid growth such as bureaucracy, slow decision-making, lack of visibility, and organizational inconsistency. When the case protagonist, Kim Scott, started with Google in... View Details
Keywords: Entrepreneurship; Growth and Development Strategy; Organizational Culture; Internet; Information Technology Industry
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Groysberg, Boris, David A. Thomas, and Alison Berkley Wagonfeld. "Keeping Google 'Googley'." Harvard Business School Case 409-039, September 2008. (Revised July 2011.)
  • 02 Oct 2015
  • Working Paper Summaries

Gradualism in Monetary-Policy: A Time Consistency Problem?

Keywords: by Jeremy C. Stein & Adi Sunderam; Banking
  • March 1981 (Revised November 1998)
  • Supplement

Corning Glass Works International (C2)

By: Christopher A. Bartlett and Michael Y. Yoshino
Follows the impact of a change in global strategy on a diversified company's global organization structure. Reviews the company's subsequent performance internationally. Also presents reflections by top management on future possible change in the organization... View Details
Keywords: Global Strategy; Change; Performance; Globalized Firms and Management; Management Teams; Manufacturing Industry
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Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (C2)." Harvard Business School Supplement 381-164, March 1981. (Revised November 1998.)
  • 30 Sep 2009
  • Research & Ideas

Harvard and HBS: The Next 100 Years

reflected on Harvard Business School's past 100 years and shared a visionary perspective for the types of leaders that the School should aspire to produce, while Dean Light discussed the School's history and highlighted key focus areas... View Details
Keywords: Education
  • 2010
  • Journal Article

Competitiveness: Business Model Reconfiguration for Innovation and Internationalization

By: Ramon Casadesus-Masanell and Joan E. Ricart
The purpose of this paper is to reflect on competitiveness by using the business model concept and to understand the need to adapt business models to changes in the environment. View Details
Keywords: Modeling Innovation; Business Improvement; Spain; Competitive Strategy; Business Model; Change; Globalization; Innovation and Invention; Situation or Environment; Competition
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Casadesus-Masanell, Ramon, and Joan E. Ricart. "Competitiveness: Business Model Reconfiguration for Innovation and Internationalization." Management Research 8, no. 2 (2010): 123–149.
  • 08 Apr 2014
  • First Look

First Look: April 8

flat and statistically insignificant. These empirical facts contradict the conventional wisdom and constitute a challenge for the existing theories on upstream capital flows and global imbalances. Download working paper: http://ssrn.com/abstract=1920472 Learning by... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"In the end, Enron was at the center of a truly delinquent society. Once Enron's ethical drift took hold, its collapse was only a matter of time," says HBS professor emeritus Malcolm S. Salter. As he explains in this Q&A and in his new book, Innovation... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • January 2018 (Revised May 2018)
  • Case

Transformation at ING (A): Agile

By: William R. Kerr, Federica Gabrieli and Emer Moloney
In December 2017, Vincent van den Boogert, CEO of ING in the Netherlands, was reflecting upon the company’s “agile” transformation, a reorganization of work that had been critical to respond to and exceed rapidly changing customer expectations. Launched in 2015 at the... View Details
Keywords: Organizational Change; Organizational Management; Workforce; Agile; Change Management; Leadership; Transformation; Organizational Change and Adaptation; Organizational Structure; Leading Change; Cross-Cultural and Cross-Border Issues; Banking Industry
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Kerr, William R., Federica Gabrieli, and Emer Moloney. "Transformation at ING (A): Agile." Harvard Business School Case 818-077, January 2018. (Revised May 2018.)
  • September 2021
  • Comment

Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn

By: John A. Deighton
This paper reflects on the conclusions of a survey by Galak and Kahn on the climate experienced by faculty of all genders and ethnicities in the marketing departments of US business schools. View Details
Keywords: Gender; Equality and Inequality; Organizational Culture
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Deighton, John A. "Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn." Marketing Letters 32, no. 3 (September 2021): 337–339.
  • May 2000
  • Supplement

Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students

By: Ashish Nanda
Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm. View Details
Keywords: Decision Choices and Conditions; Compensation and Benefits; Service Industry
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Nanda, Ashish. "Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students." Harvard Business School Video Supplement 800-503, May 2000.
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

Summing Up Are Education And Mobility The Keys To Reaching The Right Amount Of Inequality? Questions about the right amount of inequality provoked thoughtful comment this month about the nature of the question, definitions, measures, and appropriate actions to ensure... View Details
Keywords: by Jim Heskett
  • 27 Jun 2005
  • Research & Ideas

The Potential Downside of Win-Win

Consider this real-world social negotiation. On a Friday night, a husband and wife are trying to decide where to eat and which movie to see. Al prefers restaurant A, and Marie prefers restaurant C. Marie prefers movie D, and Al prefers movie F. They consider... View Details
Keywords: by Max H. Bazerman
  • April 2015
  • Supplement

Cynthia Carroll at Anglo American Video Supplement

By: Gautam Mukunda
This is a video supplement for the Cynthia Carroll at Anglo American case series. The video features Cynthia Carroll reflecting on her implementation of organizational transformation at Anglo American in regards to the mining company's safety culture. View Details
Keywords: Leadership And Change Management; Leadership, Personal Strategy & Style; Change Management; Change; Safety; Organizational Culture; Leadership; Leadership Style; Mining Industry; South Africa
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Mukunda, Gautam. "Cynthia Carroll at Anglo American Video Supplement." Harvard Business School Video Supplement 415-706, April 2015.
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