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  • All HBS Web  (757)
    • People  (2)
    • News  (293)
    • Research  (333)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (94)

Show Results For

  • All HBS Web  (757)
    • People  (2)
    • News  (293)
    • Research  (333)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (94)
← Page 8 of 757 Results →
  • 01 Sep 2023
  • News

Bless this Stress

National Geographic for Disney+/Craig Parry In the first episode of the National Geographic docuseries Limitless with Chris Hemsworth, Modupe Akinola (MBA 2001/PhDOB 2009) and the Australian actor gaze across downtown Sydney to a skyscraper in the distance, teetering... View Details
Keywords: Jen McFarland Flint; Business Schools & Computer & Management Training; Educational Services
  • 29 Jul 2020
  • Blog Post

To New Beginnings: Reflecting on Transitioning Careers and Starting a Family while at HBS

Erin Kaivan is a member of the Class of 2020. Prior to starting at Harvard Business School, she served for seven years as a Military Intelligence Officer in the United States Army. Since graduating from HBS, she is working as a consultant... View Details
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

strongly motivated to control and reduce costs. Yet the Army, the Navy, and, to a lesser extent, the Air Force provide limited industrial management training for military officers whom they assign to key managerial positions in major... View Details
Keywords: by J. Ronald Fox; Service
  • 2014
  • Article

Notes from the Search for Deep Indicators in Services

By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

Last winter, a senior admissions officer at Claremont McKenna College resigned, after admitting to inflating reported SAT scores of the incoming class for six years and sending the falsified reports to U.S. News and World Report. “It's... View Details
Keywords: by Carmen Nobel; Auto
  • June 2009 (Revised October 2011)
  • Case

Mina O'Reilly at Logan Airport's TSA

By: Michel Anteby and Erin McFee
Mina O'Reilly, an officer at Logan Airport's Transportation Security Administration (TSA) in Boston, must discipline an employee responsible for a security breach that resulted in a 45-minute terminal closure during peak hours, a potential threat to traveler safety,... View Details
Keywords: Corporate Accountability; Employee Relationship Management; Organizational Culture; Air Transportation; Air Transportation Industry; Boston
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Anteby, Michel, and Erin McFee. "Mina O'Reilly at Logan Airport's TSA." Harvard Business School Case 409-116, June 2009. (Revised October 2011.)

    Malcolm S. Salter

    Malcolm Salter has been a member of the Harvard Business School faculty since 1967. His teaching and research focus on issues of corporate strategy, organization, and governance.

    In addition to teaching at HBS, he has held faculty positions at the Harvard... View Details

    Keywords: arts; automobiles; energy; investment banking industry; retailing; venture capital industry
    • Program

    Leading Global Businesses

    authentic global leader who can step up to more challenging roles. You'll develop global acumen in realms as diverse as purposeful leadership in a multi-stakeholder world, strategy, customer-centric marketing, the structure, culture and... View Details
    • Web

    Placement - Doctoral

    of Business, Accounting Department Dissertation: Leveraging Culture in Management Control Systems: Evidence From the Field Advisors: Dennis Campbell (Chair), Susanna Gallani , Jonas Heese , and Wei Cai Botir Kobilov Accounting &... View Details
    • Web

    School Leadership | About

    (Beth) Clark Chief Information Officer Angela Q. Crispi Executive Dean for Administration Jean M. Cunningham Associate Dean for Faculty and Academic Affairs Terrill L. Drake Chief Community and Culture View Details
    • Program

    Driving Corporate Performance

    objectives Enhance competitiveness by better aligning all types of resources to customer needs Strengthen employee relationships and build a strong and enduring culture of helping others to succeed Expand your personal and professional... View Details
    • 15 Aug 2023
    • News

    Twelve Alumnae Named to Forbes 50 Over 50

    The third annual 50 Over 50 list, published by Forbes, includes 12 HBS alumnae. Whether self-made entrepreneurs, astronauts, or investors, the recipients are recognized for the variety of ways in which they are all changing the world. Below is a list of those alumnae... View Details
    Keywords: Publishing Industries (except Internet); Information
    • July 2019
    • Case

    Bjarke Ingels Group

    By: Boris Groysberg and Aldo Sesia
    Danish-born Bjarke Ingels is regarded as a giant in the field of architecture. He started his firm—the Bjarke Ingels Group (BIG)—in 2005 in Copenhagen. Fourteen years later, the firm has additional offices in New York City, London, and Barcelona and employs over 500... View Details
    Keywords: Buildings and Facilities; Design; Growth Management; Leadership; Organizational Culture; Talent and Talent Management; Urban Development; Organizational Change and Adaptation; Construction Industry; Service Industry; Real Estate Industry; Denmark; Spain; United Kingdom; United States; New York (city, NY)
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    Groysberg, Boris, and Aldo Sesia. "Bjarke Ingels Group." Harvard Business School Case 420-026, July 2019.
    • 29 Jul 2009
    • Working Paper Summaries

    Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

    Keywords: by Mark Mortensen & Tsedal Neeley
    • 11 Sep 2017
    • Research & Ideas

    Why Employers Favor Men

    Price in Today's Always-On Work Culture Kids of Working Moms Grow into Happy Adults What do you think? Have you discriminated or been discriminated against because of gender beliefs? How would you coach a hiring View Details
    Keywords: by Dina Gerdeman
    • 29 Jul 2019
    • Research & Ideas

    How Companies Benefit When Employees Work Remotely

    Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees with liberal “work from... View Details
    Keywords: by Kristen Senz
    • Web

    Global Research Centers - Faculty & Research

    Global Research Centers Global Research Centers Facilitating faculty research and case development on an international scale. Our unprecedented network of research centers and regional offices in key areas of the world enable faculty to... View Details
    • August 2012
    • Case

    Growing Pains at Stroz Friedberg (Abridged)

    By: David A. Garvin and Michael Norris
    In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The leading global consulting firm they had built specialized in managing digital risk and uncovering digital evidence and had grown very rapidly.... View Details
    Keywords: Business Growth and Maturation; Change Management; Transition; Growth and Development Strategy; Growth Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Consulting Industry
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    Garvin, David A., and Michael Norris. "Growing Pains at Stroz Friedberg (Abridged)." Harvard Business School Case 313-023, August 2012.
    • 23 Jun 2023
    • HBS Case

    This Company Lets Employees Take Charge—Even with Life and Death Decisions

    percent of revenue for unforeseen costs; if that money isn’t used, a portion goes toward bonuses for nurses, meaning that they share ownership over the residual benefits of their out-of-the-box work. It all adds up to higher morale and productivity. The workplace View Details
    Keywords: by Annelena Lobb; Health
    • December 2010 (Revised March 2013)
    • Case

    Growing Pains at Stroz Friedberg

    By: David A. Garvin and Carin-Isabel Knoop
    In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The leading global consulting firm they had built specialized in managing digital risk and uncovering digital evidence and had grown very rapidly.... View Details
    Keywords: Business Growth and Maturation; Change Management; Transition; Growth and Development Strategy; Growth Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Consulting Industry
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    Garvin, David A., and Carin-Isabel Knoop. "Growing Pains at Stroz Friedberg." Harvard Business School Case 311-008, December 2010. (Revised March 2013.)
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