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Show Results For
- All HBS Web
(300)
- People (1)
- News (70)
- Research (174)
- Multimedia (1)
- Faculty Publications (100)
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- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in... View Details
- 25 Feb 2013
- Research & Ideas
Lean Strategy Not Just for Start-Ups
upgrades, forming hypotheses and conducting experiments with each new version along the way. Intuit adopted such a strategy when developing Fasal, a mobile platform that delivers agricultural market price information to farmers in India.... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
and other retailers are experimenting with offering rewards program members discounts on gasoline, for instance. And Stop & Shop recently rolled out Scan It! Mobile, an app that turns a customer's iPhone into a View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
with our younger talent about ideas they are proposing for our company’s strategic direction? Personally, should I be making use of one or more of these apps that I don’t understand? Twenty-five years ago, there was a sense at General... View Details
Keywords: by James Heskett
- 26 Mar 2008
- First Look
First Look: March 26, 2008
of the energy company Cinergy, has led the company from the brink of bankruptcy to one of the premier energy companies through selecting a focused strategy, aligning the organization to support it, and mobilizing all the employees to... View Details
Keywords: Martha Lagace
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and mobile View Details
Keywords: Sean Silverthorne
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
documents adopted by companies their compliance leaders admired, such as GE and Microsoft, they saw models that focused on specific steps employees should take when faced with difficult decisions. One result: Those examples inspired Accenture to think outside the box... View Details
Keywords: by Michael Blanding
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
supplement describes how MOD Pizza has grown between May 2015 (when the first case ends) and early 2017. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/417080-PDF-ENG Harvard Business School Case 517-091 Paytm: Building a Payments Network By January 2017,... View Details
Keywords: Sean Silverthorne
- 28 Oct 2014
- First Look
First Look: October 28
popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use... View Details
Keywords: Carmen Nobel
- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details
- 13 Sep 2011
- First Look
First Look: September 13
consoles (particularly handheld ones) were facing increasing substitution from online and mobile games played on social networks and/or mobile phones (e.g. Zynga's Farmville). First, could Nintendo come up... View Details
Keywords: Sean Silverthorne
- 07 Feb 2017
- First Look
First Look at New Research: February 7
Organization Science Innovation Outcomes in a Distributed Organization: Intra-Firm Mobility and Access to Resources By: Choudhury, Prithwiraj Abstract—Prior research has established a relation between intra-firm View Details
Keywords: Sean Silverthorne
- 09 May 2017
- First Look
New Research and Ideas, May 9
in the future. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/317094-PDF-ENG Harvard Business School Case 317-048 BYJU's The Learning App BYJU’S The Learning App (BYJU’s) is India’s largest K-12... View Details
Keywords: Sean Silverthorne
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
- 03 Jan 2017
- First Look
January 3, 2017
MyTime Ethan Anderson, the CEO of San Francisco–based e-commerce company MyTime, must decide on the company's growth strategy. MyTime’s first product was a website and mobile app that offered consumers a... View Details
Keywords: Carmen Nobel
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
company add complexity to its app, design multiple apps for business segments, or expand into other mobile channels? Purchase this case:http://hbr.org/search/512082-PDF-ENG Parent Company P and 80 Percent... View Details
Keywords: Carmen Nobel
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and Recovery In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The View Details
Keywords: Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
so fluid that all desks have wheels to allow free movement between "cabals" (teams) on a regular basis (which happens frequently enough that Valve created a homegrown tracking app to allow peers to find each other), a unique... View Details
Keywords: Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
affiliation. These results hold through a large number of specifications and cannot be attributed to mobilization against the laws, measured by campaign contributions and self-reported political engagement. ID requirements have no effect... View Details
Keywords: Sean Silverthorne