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Publications

Publications

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  • All HBS Web  (2,478)
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Show Results For

  • All HBS Web  (2,478)
    • People  (23)
    • News  (1,201)
    • Research  (510)
    • Multimedia  (7)
  • Faculty Publications  (107)
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  • Web

Fostering Innovation in Life Sciences - Health Care

to additional field-based experience in innovating new health care ventures on topics chosen by the students or from those made available by the faculty. For Students & Alumni Blavatnik Fellowship in Life... View Details
  • March 13, 2023
  • Article

Sales Teams Need to Stop Focusing on the Customer Funnel

By: Frank V. Cespedes
Understanding where customers are, how they navigate streams in your market, and how to interact with them in a given stream is now central to crafting a good customer experience, and that has implications. Among other things, companies need to shift from thinking... View Details
Keywords: Customer Experience; Customer Value and Value Chain; Customer Relationship Management; Consumer Behavior
Citation
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Cespedes, Frank V. "Sales Teams Need to Stop Focusing on the Customer Funnel." Harvard Business Review (website) (March 13, 2023).
  • Web

Preview the Harvard Business School Online Learning Experience

during, and after your course. Ask questions, collaborate, give feedback, and share experiences and expertise across industries to grow or transition your career. You’ll build lasting connections that support you wherever View Details
  • Web

Online Transforming Customer Experiences Course | HBS Online

This course is part of the Entrepreneurship & Innovation and Leadership & Management track. Introduction to Transforming Customer Experiences ENROLL NOW No application needed for our certificate programs. Start your journey today! New... View Details
  • 15 Jun 2018
  • News

Skydeck Live: The Science of a Meaningful Life

of Qantas Flight 32. What do we know about why some experiences give you the sense of progress, give you the sense of accomplishment that you're reaching some potential, you're achieving something new? What are the preconditions that make... View Details
  • 06 Dec 2023

Diverse Student Voices: The First-Gen Experience at HBS

Join us for a 20-minute chat with a current student and get a peek into their daily life at HBS. On this episode, we’re talking with Mireya Iglesias Ayala, MBA 2025. This virtual event is open to all prospective students. View Details
  • Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

Blavatnik Fellowship in Life Science Entrepreneurship Blavatnik Fellowship in Life Science Entrepreneurship Building Businesses around Breakthrough Science 24 AUG 2017 Harvard Business School The Science of... View Details
  • 13 May 2020
  • News

Do You Have a Life Outside of Work?

  • 06 Mar 2012
  • News

How to completely, utterly destroy an employee’s work life

  • 02 Nov 2020

Life at HBS Chat with MBA Students

Life At HBS Chats are a unique opportunity to hear straight from current HBS students regarding their MBA experience. These current students will share their backgrounds and experiences and talk about how... View Details
  • 06 Aug 2024

Life at HBS Chat with Current Students

Life at HBS Chats are a unique opportunity to hear straight from current HBS students regarding their MBA experience. These current students will share their backgrounds and experiences and answer all of... View Details
  • 07 Oct 2021

Latinx Alumni Chat – Life After HBS

In celebration of Latinx Heritage Month, join Eric Calderon, MBA 2013, as he moderates a panel of fellow Latinx alums on life after HBS. Learn about their experiences and how HBS has played a role in their... View Details
  • 01 Dec 2020

Life at HBS Chat with MBA Students

Life At HBS Chats are a unique opportunity to hear straight from current HBS students regarding their MBA experience. These current students will share their backgrounds and experiences and talk about how... View Details
  • Web

Work & Life - Race, Gender & Equity

Life & Leadership After HBS Tradeoffs & Time Limits: Work & Life for Dual-Career Families Juggling responsibilities at home and work is challenging for both men and women, particularly those parenting young... View Details
  • 01 Apr 2008
  • News

Be a Better Leader, Have a Richer Life

  • 09 Jan 2017
  • News

Role Model, Coach, Life Guide, and Cheerleader

Austin Scee (MBA 2001) is the founder and CEO of Razorhorse Capital in Atlanta, Georgia. Starting in college and through his time at HBS, he volunteered as a mentor with Big Brothers, Big Sisters of America. In this interview, he talks about his View Details
  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
  • 06 Dec 2023

Diverse Student Voices Series: The Black & Latino Experience

Join us for a 20-minute chat with a current student and get a peek into their daily life at HBS. On this episode, we’re talking with Chloe Sharp, MBA 2024 and AASU Admissions VP. This virtual event is open to all prospective students. View Details
  • March 2018
  • Supplement

McKinsey & Company: Early Career Choices (B)

By: Prithwiraj Choudhury, Carin-Isabel Knoop and Nathaniel Schwalb
The (B) case outlines the choices made by the associates in real life and the consequences of such choices. View Details
Keywords: Early Career Experiences; Career Progression; Experiences; Personal Development and Career; Decisions; Outcome or Result; Consulting Industry
Citation
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Related
Choudhury, Prithwiraj, Carin-Isabel Knoop, and Nathaniel Schwalb. "McKinsey & Company: Early Career Choices (B)." Harvard Business School Supplement 618-038, March 2018.
  • 04 Dec 2023

Diverse Student Voices Series: The Black & Latino Experience

Join us for a 20-minute chat with a current student and get a peek into their daily life at HBS. On this episode, we’re talking with Francesco Rossi, MBA 2024. This virtual event is open to all prospective students. View Details
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