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  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

most managers feel that they face two undesirable options: Express their true thoughts and alienate their peers or suppress them, avoiding genuine discussion. Most choose the latter. Yet, when interpersonal attributions are suppressed,... View Details
Keywords: Sean Silverthorne
  • September–October 2013
  • Article

Discretion Within Constraint: Homophily and Structure in a Formal Organization

By: Adam M. Kleinbaum, Toby E. Stuart and Michael Tushman
Homophily in social relations results from both individual preferences and selective opportunities for interaction, but how these two mechanisms interact in large, contemporary organizations is not well understood. We argue that organizational structures and geography... View Details
Keywords: Familiarity; Interpersonal Communication; Information Technology; Organizational Structure; Social and Collaborative Networks; Gender; Information Technology Industry
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  • Article

Olfactory Cues from Romantic Partners and Strangers Moderate Women's Responses to Stress

By: Marlise Hofer, Hanne Collins, Ashley V. Whillans and Frances Chen
The scent of another person can activate memories, trigger emotions, and spark romantic attraction; however, almost nothing is known about whether and how human scents influence responses to stress. In the current study, 96 women were randomly assigned to smell one of... View Details
Keywords: Interpersonal Communication; Personal Characteristics; Perception
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  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

strong beliefs in the meaning of their work experience better performance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54523 Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational... View Details
Keywords: Dina Gerdeman
  • Web

Placement - Doctoral

2024 Placement: Ohio State University, Max M. Fisher College of Business, Department of Marketing and Logistics Dissertation: Communicating with consumers: How firms’ responses to societal change influence consumer behavior Advisors:... View Details
  • December 2022
  • Article

Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo

By: Stefan Dimitriadis and Rembrand Koning
Recent field experiments demonstrate that advice, mentorship, and feedback from randomly assigned peers improve entrepreneurial performance. These results raise a natural question: what is preventing entrepreneurs and managers from forming these peer connections... View Details
Keywords: Social Skills; Business Performance; Entrepreneurs; Peer Relationships; Field Experiment; Entrepreneurship; Performance; Relationships; Interpersonal Communication; Togo
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  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

The classic advice to investors is to diversify—put wealth into a combination of assets. Perhaps some cash goes into mutual funds, some in blue chips, and a little in growth stocks, spreading out risk as well as opportunity. What if people thought about investments in... View Details
Keywords: by Michael Blanding
  • 2020
  • Working Paper

Social Interactions in Pandemics: Fear, Altruism, and Reciprocity

By: Laura Alfaro, Ester Faia, Nora Lamersdorf and Farzad Saidi
In SIR models, homogeneous or with a network structure, infection rates are assumed to be exogenous. However, individuals adjust their behavior. Using daily data for 89 cities worldwide, we document that mobility falls in response to fear, as approximated by Google... View Details
Keywords: Social Interactions; Pandemics; Mobility; Cities; SIR Networks; Social Preferences; Social Planner; Targeted Policies; Health Pandemics; Interpersonal Communication; Behavior; Policy
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  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

done, we've got to focus on the interpersonal processes and dynamics that occur among people working together for shorter durations." This means that people have to get good at "teaming"—reaching out, getting up to speed, establishing... View Details
Keywords: by Maggie Starvish
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

Luther King, Jr., and Jack Welch, great leaders are extraverted: their behavior is bold, talkative, energetic, active, assertive, and adventurous. This enables them to communicate a strong, dominant vision that inspires followers to... View Details
Keywords: by Carmen Nobel
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

or lack of resources," says HBS assistant professor Amy J.C. Cuddy, one of the researchers on the study. “It's not about the content of the message, but how you're communicating it.” In "Power Posing: Brief Nonverbal Displays... View Details
Keywords: by Julia Hanna
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

factor in negotiation? You might provide references from mutually trusted third parties that vouch for your character and competence. If appropriate, a third party could communicate with the other side prior to the negotiation—as in the... View Details
Keywords: by Deepak Malhotra
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

and cross-boundary work. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53289 forthcoming Organization Science Blurring the Boundaries: The Interplay of Gender and Local Communities in the Commercialization of Social... View Details
Keywords: by Sean Silverthorne
  • October–December 2023
  • Article

A Practical Guide to Conversation Research: How to Study What People Say to Each Other

By: Michael Yeomans, Katelynn Boland, Hanne K. Collins, Nicole Abi-Esber and Alison Wood Brooks
Conversation—a verbal interaction between two or more people—is a complex, pervasive, and consequential human behavior. Conversations have been studied across many academic disciplines. However, advances in recording and analysis techniques over the last decade have... View Details
Keywords: Interpersonal Communication; Analytics and Data Science; Research
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  • 2008
  • Article

The Gordon Research Conferences As Scientific Infrastructure

By: Arthur A. Daemmrich and Leah Shaper
Conferences serve as a crucial part of scientific infrastructure by offering participants the opportunity to announce novel findings, discuss research methods, and take part in a variety of networking activities. Presenting papers and learning about unpublished new... View Details
Keywords: Conferences; Interpersonal Communication; Infrastructure; Science-Based Business; Social and Collaborative Networks
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  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

identifies a specific recipe for receptiveness that leaders and others can follow to improve collaborations and interpersonal interactions in general. “Conversational receptiveness involves using language that signals a person is truly... View Details
Keywords: by Kristen Senz
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

article in Harvard Business Review, The Art of Giving and Receiving Advice, which is based on research and discussions with advice experts. The advice give-and-take is not always easy to pull off. Both the advice-giver and the receiver are prone to common missteps that... View Details
Keywords: by Dina Gerdeman
  • Web

Organizational Behavior - Faculty & Research

how to avoid them by laying the appropriate communications groundwork to foster a coherent identity, setting up new organizational structures, and paying close attention to interpersonal dynamics at the team... View Details
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Most people understand that negotiation is a matter of give-and-take: You have to be willing to make concessions to get concessions in return. But the process of making concessions is easier said than done. Consider how events unfolded in the following management-union... View Details
Keywords: by Deepak Malhotra
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

Employees with outgoing personalities may seem like they could charm their way to the top of any company. But there’s a down side to being the life of the party, according to new research: People often assume their extroverted colleagues are poor listeners. In... View Details
Keywords: by Pamela Reynolds